Senior Engineer Jobs in Arizona (NOW HIRING)

Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Snr Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site (Intel) in Chandler, AZ. Domestic and International travel of at least 25% will be required for this role. As a Senior Field Service Engineer at ASM, you'll play a critical role in supporting the advanced semiconductor equipment that powers the world's most transformative technologies. You'll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, highperformance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology.

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 5 (6am-6pm)- Sun- Tue and every other Wednesday 
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday
• Shift 7 (6am- 6pm)- Wed-Sat and every other Wednesday

Senior Engineer I, Field Service

• Install, maintain, and repair ASM semiconductor equipment with minimal supervision
  Lead troubleshooting of complex tool or process issues using structured diagnostic methods
  Perform rootcause analysis and recommend targeted, datadriven corrective actions
  Review toolperformance data to identify trends, risks, or improvement opportunities
  Provide technical guidance and onthejob coaching to lessexperienced engineers
  Document service activities and support updates to procedures and best practices
  Communicate solutions, progress, and expectations clearly with customer engineers
  Participate in escalations alongside crossfunctional ASM engineering teams

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery
• Diagnose and resolve highly complex, multifactor tool and process issues with limited guidance
• Lead advanced rootcause analysis and drive longterm correctiveaction plans that influence global engineering improvements
•  Own the customertechnical relationship: build trust, anticipate operational needs, and act as ASM's senior technical representative onsite
• Manage escalations endtoend, aligning expectations, coordinating crossfunctional teams, and communicating clear action plans
• Guide, mentor, and develop engineers through handson instruction, structured training, and knowledgesharing
• Champion best practices and contribute to procedure development, improvements, and fieldwide learning
•  Provide detailed field insights to R&D, product, and design teams, including support for beta tools or earlyoption deployments

Senior Engineer I, Field Service

• Bachelor's degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master's degree with 4+ years of experience OR PhD degree with 0+ years of experience.
• Experience of semiconductor field service or capitalequipment experience
• Ability to interpret electronic and electromechanical schematics
•  Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in fastpaced fab environments
• Willingness to travel domestically and internationally (minimum 25%)
• Proficiency in MS Office

Senior Engineer II, Field Service

• Bachelor's degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master's degree with 6+ years of experience OR PhD degree with 4+ years of experience.
• Experience in semiconductor field service experience with demonstrated technical leadership
• Advanced knowledge of tool architecture, control algorithms, and multifactor troubleshooting
• Experience driving structured rootcause analysis and longterm correctiveaction plans
• Proven ability to lead escalations and manage customertechnical relationships
• Strong communication and mentorship capabilities
• Ability to work autonomously while guiding and developing other engineers
• Willingness to travel domestically and internationally
• Proficiency in MS Office

Senior Engineer I, Field Service

• Experience supporting beta tools or earlyoption equipment
• Knowledge of waferfab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience writing or updating procedures or technical documentation
• Strong customerservice approach and organizational skills
• Familiarity with structured problemsolving methods

Senior Engineer II, Field Service

• Demonstrated leadership in complex troubleshooting programs or technical initiatives
• Experience owning customertechnical relationships, including expectations and longterm partnership building
• Strong capability in mentoring and developing field engineers
• Handson expertise with fab robotics, vacuum systems, plasma, RF, or gasdelivery systems
• Experience providing structured feedback to engineering or product teams
• Experience evaluating or supporting betastage or earlyoption tools