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Senior Director Business Applications Jobs (NOW HIRING)

The Senior Director, IT Business Applications is responsible for, defining enterprise business strategy and partnership while ensuring endtoend customer and operator experiences through intentional ...

Senior Director, Business Development Position Summary We are seeking a strong commercial and ... applications. • Structure complex, multi-year agreements including data generation partnerships ...

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Senior Director Business Applications information

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$99K

$228.5K

How much do senior director business applications jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior director business applications in the United States is $224,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $228,000.00 and $228,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Director Business Applications vs Director of Business Applications?

AspectSenior Director Business ApplicationsDirector of Business Applications
ResponsibilitiesOversees multiple teams, strategic planning, and enterprise-wide application initiativesManages specific application projects, team leadership, and implementation
Experience & CredentialsTypically requires 10+ years in IT, leadership experience, and relevant certificationsUsually 7+ years in IT, project management, and related certifications
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, project-focused, team management

The Senior Director Business Applications generally holds a higher strategic and leadership role compared to the Director of Business Applications. While both roles require extensive IT experience and certifications, the Senior Director oversees broader enterprise initiatives and manages multiple teams, whereas the Director focuses on specific application projects and team execution.

How does a Senior Director of Business Applications typically collaborate with other departments to ensure technology solutions align with business goals?

A Senior Director of Business Applications works closely with leaders from departments such as Finance, Operations, Sales, and IT to understand their unique processes and pain points. They facilitate cross-functional meetings to gather requirements and feedback, ensuring that application solutions not only meet technical specifications, but also drive business value. This role often involves prioritizing projects based on organizational strategy and resource availability, and acting as a bridge between technical teams and business stakeholders to foster clear communication and successful project delivery.

What are Senior Director Business Applications?

A Senior Director of Business Applications is a high-level executive responsible for overseeing the strategy, implementation, and management of business software solutions within an organization. They lead teams that select, deploy, and optimize applications such as ERP, CRM, and other critical business systems to support company goals. This role requires collaboration with various departments to ensure the technology aligns with business needs, and often involves managing budgets, vendor relationships, and digital transformation initiatives. Senior Directors of Business Applications play a key role in driving operational efficiency and supporting organizational growth through effective technology solutions.

What are the key skills and qualifications needed to thrive as a Senior Director of Business Applications, and why are they important?

To thrive as a Senior Director of Business Applications, you need expertise in enterprise application management, business process optimization, and a relevant bachelor's or master's degree, often supplemented by extensive experience in IT leadership roles. Familiarity with ERP, CRM, and other enterprise software platforms, as well as certifications like PMP or ITIL, are typically required. Exceptional leadership, strategic thinking, and stakeholder management skills set top candidates apart in this position. These capabilities are essential for aligning technology initiatives with business goals, leading high-performing teams, and ensuring the effective deployment of business-critical systems.
More about Senior Director Business Applications jobs
What cities are hiring for Senior Director Business Applications jobs? Cities with the most Senior Director Business Applications job openings:
What states have the most Senior Director Business Applications jobs? States with the most job openings for Senior Director Business Applications jobs include:
Infographic showing various Senior Director Business Applications job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $224,297 per year, or $107.8 per hour.

Sr. Director, Business Applications

Coffee & Bagel Brands

Minneapolis, MN • On-site

$133.24 - $222.06/hr

Other

Posted 6 days ago


Job description

Position Overview

Sr. Director, Business Applications leads strategy, delivery, continuous improvement of Caribou Coffee’s application portfolio, including customer-facing digital platforms, point-of-sale and coffeehouse operations systems, enterprise business systems, and integrations connecting them. Ensures applications are reliable, scalable, aligned with business priorities across corporate, field, and franchise operations. Partners with IT and business teams to translate needs into technology solutions that improve efficiency, guest experience, and support growth.

Core Responsibilities
  • Technology Strategy & Application Portfolio: develop and execute a multi-year roadmap; oversee health, performance, lifecycle of application ecosystem including customer-facing digital platforms, POS and coffeehouse technology, core enterprise systems, integration architecture.
  • Budget and Optimization: own portfolio budget; manage vendor spend; drive system optimization, automation, user experience improvements; rationalize portfolio to reduce complexity, debt, and cost.
  • Team Operating Model: lead evolution of applications team’s operating model; establish performance metrics, accountability; partner with IT leadership to align with broader technology strategy.
  • AI Enablement & Intelligent Automation: identify, prioritize, support implementation of practical AI use cases; collaborate with IT, data, business teams; ensure alignment with governance, security, responsible use.
  • Delivery, Support & Operational Excellence: lead application delivery and support; ensure reliable, high-quality service; manage service levels, incident response, release management; drive continuous improvement metrics and reporting.
  • Business Partnership: build trusted advisor relationships; translate complex technology into business narratives; manage application demand and prioritize work with business stakeholders.
  • Vendor Management, Governance & Risk: manage vendor relationships; enforce change management, release processes, documentation; partner with IT security & risk; support audits and governance.
  • People Leadership: lead, mentor team; set expectations, monitor progress; foster positive culture; lead change initiatives and communications.
Skills and Requirements
  • Deep fluency in AI/ML concepts, generative AI, intelligent automation, practical enterprise AI.
  • Strong command of enterprise application architecture, SaaS/cloud platforms, API/integration patterns, modern delivery methodologies (Agile, DevOps).
  • Exceptional ability to build trust with business leaders and translate technology into business outcomes.
  • Proven experience leading organizational or team transformation.
  • Hands‑on experience with AI/ML implementation or enterprise AI strategy.
  • Deep experience with enterprise application portfolios including at least two of: POS/coffeehouse platforms, digital ordering/loyalty platforms, ERP, financial management, supply chain, HR/people systems.
  • Solid grounding in IT governance, change management, vendor management, budget ownership.
  • Experience with security and compliance best practices.
  • Strong executive presence, analytical rigor, resilient and adaptable personality.
Qualifications
  • 8+ years progressive technology leadership with 5+ years managing digital and enterprise application teams.
  • Track record of leading transformation, elevating capability, cultural shift, measurable performance improvement.
  • Ability to partner with senior business leaders as credible technology advisor.
  • Experience with Agile delivery frameworks (SAFe, Scrum, Kanban), DevOps/CI–CD practices.
  • BSc/BA in Computer Science, Information Systems, Engineering or related; MSc/MBA preferred.
Preferred
  • Experience in consumer-facing industries (restaurant, retail, hospitality, CPG) with multi-unit or franchise exposure.
  • Familiarity with point-of-sale, online ordering, loyalty, e-commerce, mobile platforms.
Physical Requirements

Sitting, standing, bending, lifting, moving intermittently during working hours; accommodations may be provided.

Compensation

$133,237.00 - $222,061.00 per year (starting pay subject to local and state minimum wage regulations).

Equal Opportunity Statement

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. If you have a disability or special need that requires accommodation, please let us know.

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