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Senior Desktop Support Analyst Jobs in Wisconsin

Desktop Support Technician

Waukesha, WI · On-site

$20.25 - $25.75/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and assistance ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... senior technicians or analysts to ensure timely resolution. * Execute endpoint deployment and ...

HCR0003261 Desktop Support Specialist - Wisconsin Office Pay Rate: $25-28/HR Location: Sturtevant ... cause analysis, and post-incident follow-up. * Provide onsite support for conference rooms ...

HCR0003261 Desktop Support Specialist - Wisconsin Office Pay Rate: $25-28/HR Location: Sturtevant ... cause analysis, and post-incident follow-up. * Provide onsite support for conference rooms ...

AA2IT is seeking a Desktop Support Specialist for their Wisconsin office, responsible for providing ... cause analysis, and post-incident follow-up. • Provide onsite support for conference rooms ...

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ... Requires basic analytical and problem solving skills. Ability to learn new tasks quickly, asking ...

Desktop Support Tech II - Milwaukee

Milwaukee, WI · On-site

$20 - $25.25/hr

AA2IT is a company seeking a Desktop Support Tech II to join their team in Milwaukee. The role ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Desktop Support Technician

Milwaukee, WI · On-site

$20 - $25.25/hr

Collaborate with Desktop team on advanced technical issues. 12. Assist with onboarding of new team ... Requires basic analytical and problem solving skills. Ability to learn new tasks quickly, asking ...

Desktop Support Technician (Long-Term Contract) Hybrid Schedule: Onsite Tuesday, Wednesday ... Strong problem-solving and analytical skills. * Ability to remain calm and professional in high ...

Desktop Support Technician (Long-Term Contract) Hybrid Schedule: Onsite Tuesday, Wednesday ... Strong problem-solving and analytical skills. * Ability to remain calm and professional in high ...

Desktop Support Tech I - Waukesha

Waukesha, WI · On-site

$20.25 - $25.75/hr

AA2IT is seeking a Desktop Support Tech I to provide exceptional customer service and technical ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Supervise the Tier 1 Deskside Support Analyst tasks * Provide Tier 2 level support to the Deskside Analyst and users from the office * Work with other Deskside staff across all Veolia entities on ...

Supervise the Tier 1 Deskside Support Analyst tasks * Provide Tier 2 level support to the Deskside Analyst and users from the office * Work with other Deskside staff across all Veolia entities on ...

Showing results 21-40

Senior Desktop Support Analyst information

See Wisconsin salary details

$25.7K

$84.4K

$139.8K

How much do senior desktop support analyst jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior desktop support analyst in Wisconsin is $84,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $91,900.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Wisconsin?

For Senior Desktop Support Analyst jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Wisconsin look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Wisconsin are:

What cities in Wisconsin are hiring for Senior Desktop Support Analyst jobs?

Cities in Wisconsin with the most Senior Desktop Support Analyst job openings:

Infographic showing various Senior Desktop Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,372 per year, or $40.6 per hour.

Senior Windows Desktop Support Specialist

360 IT Professionals

Neillsville, WI • On-site

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

A technology services provider in Wisconsin is looking for a Desktop Support Technician for a 6-month contract to hire. The role involves installing and configuring Microsoft Windows operating systems, providing support for end user hardware, and ensuring outstanding customer service. Ideal candidates will have excellent communication skills and experience in desktop support. Join this dynamic team to enhance your IT skills while delivering exceptional service to clients.