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Senior Computer Support Specialist Jobs in Rochester, MN

Mayo Clinic

Senior Education Specialist

Rochester, MN · On-site

This position will support the MCGSBS Curriculum. This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or ...

Mayo Clinic

Senior Education Specialist

Rochester, MN · On-site

$78K - $117K/yr

This position will support the MCGSBS Curriculum. This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or ...

GDIT

Network Engineer Senior

Rochester, MN

$110K - $149K/yr

Our work depends on a Network Engineer Senior joining our team to support USPACOM J6 mission ... supporting the role, mission area, or equivalent DoW/enterprise IT environment (or B.S. in Computer ...

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Senior Computer Support Specialist information

See Rochester, MN salary details

$36.1K

$109.4K

$119.4K

How much do senior computer support specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior computer support specialist in Rochester, MN is $109,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Rochester, MN? The most popular types of Computer Support Specialist jobs in Rochester, MN are:
What are popular job titles related to Senior Computer Support Specialist jobs in Rochester, MN? For Senior Computer Support Specialist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Rochester, MN look for? The top searched job categories for Senior Computer Support Specialist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Senior Computer Support Specialist jobs? Cities near Rochester, MN with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $109,356 per year, or $52.6 per hour.

Senior Education Specialist

Mayo Clinic

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 696 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

Performs a full range of professional duties leading the identification, develop, design, and implementation of curriculum (programs, courses, content, and materials). Works collaboratively to design and implement educational activities including curriculum, continuing education, product and professional development within a collaborative practice framework. Conducts assessment of customer need, and evaluates curriculum success. Collaborates on day-to-day business components related to learning activities, including items such as faculty and student assistance, course support, and accreditation compliance, where appropriate.

This position will support the MCGSBS Curriculum.

This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or Rochester Mayo Clinic campus.

**Visa sponsorship is not available for this position.  Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Bachelor's Degree plus seven years relevant experience required. Master's Degree in education, product development, instructional design or a related field preferred.

Demonstrated leadership, problem-solving, organizational and self-directive skills. Experience with learning management systems or similar digital learning platforms. Demonstrated success in curriculum design and development. Digital learning knowledge and experience preferred. Knowledge of latest adult learning theory and practice. Business or educational product development and management experience preferred. Demonstrated knowledge of relevant educational content and appropriate methods of delivery of education for adult learners. Ability to establish and maintain effective interpersonal relationships with a variety of people, including internal and external stakeholders. Ability to work with others to accomplish goals through collaboration and coordination. Strong organizational skills and self-initiative; patience and the ability to effectively coach and mentor others.

What Mayo Clinic employees say

Pay

Benefits

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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