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Senior Computer Support Specialist Jobs in Rochester, MN

Experience supporting medical educators' use of evidence-based education practices and emerging technologies (e.g., artificial intelligence) in medical education. Leads faculty development sessions ...

Experience supporting medical educators' use of evidence-based education practices and emerging technologies (e.g., artificial intelligence) in medical education. Leads faculty development sessions ...

Event Creative Specialist

Rochester, MN ยท On-site

$60K - $73K/yr

... supports the work of Bishop Robert Barron and reaches millions of people to draw them into-or back ... Adept with basic computer skills such as: Google Docs, PowerPoint, Sheets or Excel, and email

Experience supporting medical educators' use of evidence-based education practices and emerging technologies (e.g., artificial intelligence) in medical education. Leads faculty development sessions ...

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Showing results 1-20

Senior Computer Support Specialist information

See Rochester, MN salary details

$36.1K

$109.4K

$119.4K

How much do senior computer support specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for senior computer support specialist in Rochester, MN is $109,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,900.00 and $118,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Rochester, MN? The most popular types of Computer Support Specialist jobs in Rochester, MN are:
What are popular job titles related to Senior Computer Support Specialist jobs in Rochester, MN? For Senior Computer Support Specialist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Rochester, MN look for? The top searched job categories for Senior Computer Support Specialist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Senior Computer Support Specialist jobs? Cities near Rochester, MN with the most Senior Computer Support Specialist job openings:
Senior Living Billing & Reimbursement Specialist

Senior Living Billing & Reimbursement Specialist

Cornerstone Management

Rochester, MN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Senior Living Billing & Reimbursement Specialist
Position Summary
The Senior Living Billing & Reimbursement Specialist is responsible for overseeing resident billing, reimbursement processing, accounts receivable management, and collections for Cornerstone Management's senior living communities. This role ensures timely and accurate invoicing, proactive follow-up on outstanding balances, and efficient claims processing for private pay residents and third-party payer sources.
The ideal candidate will possess strong financial and organizational skills, exceptional attention to detail, and the ability to communicate professionally with residents, families, payer sources, and internal operational teams.
Key Responsibilities
Resident Billing & Invoicing
  • Prepare and process monthly resident billing for Assisted Living and Memory Care communities
  • Ensure accurate invoicing for rent, care services, medication management, ancillary charges, and additional resident services
  • Review move-ins, move-outs, level-of-care adjustments, and service changes to ensure billing accuracy
  • Maintain resident billing records and supporting documentation
Reimbursement & Claims Management
  • Submit and manage claims billing for Medicaid Waiver programs, long-term care insurance, veteran benefits, hospice coordination, and other payer sources
  • Monitor claim submissions, reimbursement timelines, denials, and unpaid claims
  • Work directly with payer entities to resolve billing discrepancies and reimbursement issues
  • Ensure billing compliance with applicable payer requirements and regulations
Accounts Receivable & Collections
  • Monitor accounts receivable aging and outstanding balances across assigned communities
  • Follow up with residents, families, responsible parties, and payer sources regarding unpaid balances
  • Coordinate payment arrangements and assist in resolving billing concerns professionally and compassionately
  • Support reduction of delinquent accounts and improve overall cash collections
Financial Reporting & Revenue Integrity
  • Assist in preparing monthly AR and collections reporting for leadership teams
  • Identify trends, billing errors, or missed revenue opportunities
  • Support revenue optimization efforts through accurate billing practices and account reconciliation
  • Assist with month-end billing close processes and census reconciliation
Collaboration & Operational Support
  • Partner closely with Executive Directors, nursing teams, accounting, and corporate leadership
  • Support audits, compliance reviews, and financial documentation requests
  • Assist with implementation and optimization of billing systems and processes
  • Maintain HIPAA compliance and confidentiality of resident financial information

Qualifications
  • Experience in senior living, healthcare billing, long-term care, or medical reimbursement preferred
  • Knowledge of accounts receivable, collections, and reimbursement processes
  • Experience with Medicaid Waiver billing, insurance claims, or healthcare payer systems preferred
  • Experience with ECP, PointClickCare, Eldermark, or related billing software preferred
  • Strong organizational skills with exceptional attention to detail
  • Excellent communication and customer service abilities
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Proficiency in Microsoft Office, particularly Excel

Preferred Characteristics
  • Detail-oriented and highly organized
  • Strong follow-through and accountability
  • Professional and compassionate communication style
  • Strong analytical and problem-solving skills
  • Ability to work independently while collaborating effectively with teams
  • Commitment to accuracy, responsiveness, and customer service excellence

Position Objectives
  • Ensure timely and accurate resident billing each month
  • Maximize reimbursement and collections performance
  • Reduce aging accounts receivable balances
  • Improve revenue integrity and billing accuracy
  • Support positive resident and family financial experiences
  • Strengthen overall financial performance across the senior living portfolio

Why Cornerstone Management?
At Cornerstone Management, we are more than a management company - we are a team dedicated to creating healthy communities and elevating the senior living experience for residents, families, and team members alike.
With communities across multiple states and a rapidly growing portfolio, Cornerstone offers the opportunity to be part of an innovative and fast-paced organization that values collaboration, accountability, responsiveness, and professional growth.
What Makes Cornerstone Different?
  • Supportive and team-oriented culture focused on operational excellence
  • Opportunity to make a direct impact on resident experience and financial performance
  • Growing organization with advancement opportunities
  • Leadership team that values innovation, responsiveness, and continuous improvement
  • Strong technology and systems focus to streamline operations and improve outcomes
  • Mission-driven environment centered around compassion, integrity, and service

Benefits Include
  • Competitive compensation
  • Performance-based bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) options
  • Professional development and career growth opportunities
  • Flexible and collaborative work environment

At Cornerstone Management, your work directly contributes to the success of our communities and the lives of the residents we serve every day.