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Senior Collection Manager Jobs in Kentucky (NOW HIRING)

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

Ascendancy Group LTD

KY · On-site

You will manage HUMINT reporting and requirements processes, including collection strategy ... Serves as Senior SOF Reports Officer and as a technical collection SME. * Provide support for ...

Solomon Page

Digital Collections Analyst

Louisville, KY · On-site

$22.86/hr

Meet individual cash collection targets (e.g., DSO, Aging, % Overdue) while providing management ... Exceptional ability to communicate and present findings or reports to senior management effectively.

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Senior Collection Manager information

See Kentucky salary details

$19.5K

$102.7K

$182.4K

How much do senior collection manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior collection manager in Kentucky is $102,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $125,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

What are some common challenges faced by senior collection managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What is a senior collection manager?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a senior collection manager?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.
What are popular job titles related to Senior Collection Manager jobs in Kentucky? For Senior Collection Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Senior Collection Manager jobs in Kentucky look for? The top searched job categories for Senior Collection Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Senior Collection Manager jobs? Cities in Kentucky with the most Senior Collection Manager job openings:
Senior Collection Manager jobs near you
Infographic showing various Senior Collection Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,711 per year, or $49.4 per hour.

Collection Manager

Zwicker & Associates, P.C.

Hebron, KY • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.
Zwicker is presently seeking a Collection Manager to join our team in Hebron, KY. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join our team. The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail-oriented, and driven to perform.
The base salary range for this position is $60,000 - $65,000 per year.
Responsibilities include
  • Supervise the designated collection team: Train, assign schedules, manage time-off requests, monitor performance, and ensure that team and individual goals are met.
  • Create procedures to ensure goals are met; this goal may be set by the client or Senior management.
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA
  • Comply with state consumer protection laws
  • Provide regular updates on collection metrics, trends, and team performance.
  • Responsible for tracking all payments and notifying financial operations upon identifying any posting issues.
  • Other duties as assigned.

Requirements
  • Minimum three years of experience in call center management, preferred
  • Minimum three years of experience in consumer collections, preferably third-party
  • Knowledge of the FDCPA and State Consumer Protection Laws
  • Must be able to perform all collection duties
  • Ability to work professionally and courteously with consumers, coworkers, and clients
  • Effective decision-making skills
  • Excellent coaching/mentoring skills
  • Excellent interpersonal, oral, and written communication skills with attention to detail
  • Ability to work in a fast-paced environment and multitask effectively
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications
  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
http://www.zwickerpc.com/job-applicant-privacy-notice/
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

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