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Senior Application Support Jobs in Michigan (NOW HIRING)

... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...

At Makino, we're looking for a Senior Applications Engineer who enjoys solving complex technical ... Supporting turnkey/sharekey projects and ensuring successful delivery * Working directly with ...

Supporting turnkey/sharekey projects and ensuring successful delivery * Working directly with ... Troubleshooting machine and application issues alongside Field Service Engineers * Supporting pre ...

Supporting turnkey/sharekey projects and ensuring successful delivery * Working directly with ... Troubleshooting machine and application issues alongside Field Service Engineers * Supporting pre ...

Senior Application Engineer

Livonia, MI ยท On-site

$124K - $151K/yr

The Impact You'll Make in this Role As a Senior Application Engineer for 3M's Transportation ... Supporting Your Well-being 3M offers many programs to help you live your best life - both ...

Senior Application Engineer

Livonia, MI ยท On-site

$124K - $151K/yr

The Impact You'll Make in this Role As a Senior Application Engineer for 3M's Transportation ... Supporting Your Well-being 3M offers many programs to help you live your best life - both ...

The Impact You'll Make in this Role As a Senior Application Engineer for 3M's Transportation ... Supporting Your Well-being 3M offers many programs to help you live your best life - both ...

$87K - $120K/yr

As a Senior Application Database Developer , you will serve as the strategic bridge between ... Enable global teams by mentoring application developers and guiding onshore/offshore support teams ...

Showing results 21-40

Senior Application Support information

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are the most commonly searched types of Application Support jobs in Michigan?

The most popular types of Application Support jobs in Michigan are:

What are popular job titles related to Senior Application Support jobs in Michigan?

For Senior Application Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Senior Application Support jobs in Michigan look for?

The top searched job categories for Senior Application Support jobs in Michigan are:

What cities in Michigan are hiring for Senior Application Support jobs?

Cities in Michigan with the most Senior Application Support job openings:

Infographic showing various Senior Application Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Sr. Application Analyst - Epic | Resolute Professional Billing | Community Connect

Corporate Services

Detroit, MI โ€ข On-site

Full-time

Posted 21 days ago


Job description

GENERAL SUMMARY/PRIMARY FUNCTION:

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.ย 

EDUCATION/EXPERIENCE REQUIRED:

  • Associates Degree / two (2) years of college required; Bachelor's degree preferred.
  • Requires more than two years of strong experience in one of the following:
  • Technical experience:
    • Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
    • Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

  • Clinical experience includes:
    • Strong knowledge/experience in clinical workflows and processes.
    • Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

  • Revenue experience includes:
    • Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
    • Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)
Additional Information
  • Organization: Corporate Services
  • Department: Helios-Community Connect
  • Shift: Day Job
  • Union Code: Not Applicable