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Senior Airline Operations Management Jobs (NOW HIRING)

CAE

Customer Success Manager - Airline Operations

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Present data-driven findings to senior leadership to support business decisions and product ... Strong leadership and team management skills * Excellent communication and interpersonal skills ...

Internova Travel Group

Sr. Airline Ticketing Specialist

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Handles exception ticketing, customer calls, queue management and emails in a call center ...

Magnifica Air

Airline Project Manager

Orlando, FL · On-site

Prepare executive status reports and present progress updates to senior management and investors ... Develop and manage the Operational Readiness Plan, coordinating activities across all departments ...

Internova Travel Group

Sr. Airline Ticketing Specialist

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Handles exception ticketing, customer calls, queue management and emails in a call center ...

Internova Travel Group

Sr. Airline Ticketing Specialist

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and ... Handles exception ticketing, customer calls, queue management and emails in a call center ...

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Showing results 21-40

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Senior Airline Operations Management information

See salary details

$39K

$98.7K

$159.5K

How much do senior airline operations management jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior airline operations management in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Airline Operations Management vs Airline Operations Coordinator?

AspectSenior Airline Operations ManagementAirline Operations Coordinator
CredentialsExperience in airline management, industry certificationsRelevant experience, possibly entry-level certifications
Work EnvironmentStrategic planning, leadership, high-level decision makingOperational support, coordination tasks, daily airline activities
Employer & Industry UsageAirlines, aviation companies, management rolesAirlines, airport operations, support roles
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level roles, daily operational tasks

Senior Airline Operations Management involves strategic leadership and decision-making at a high level within airline companies, requiring extensive experience. In contrast, Airline Operations Coordinators focus on supporting daily airline functions and operational tasks. The senior role emphasizes management and planning, while the coordinator role is more about execution and support.

More about Senior Airline Operations Management jobs

What cities are hiring for Senior Airline Operations Management jobs?

Cities with the most Senior Airline Operations Management job openings:

What are the most commonly searched types of Airline Operations Management jobs?

The most popular types of Airline Operations Management jobs are:

What states have the most Senior Airline Operations Management jobs?

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Senior Airline Operations Management jobs near you
Infographic showing various Senior Airline Operations Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $98,723 per year, or $47.5 per hour.

Customer Success Manager - Airline Operations

CAE

Irving, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

CAE rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

27th of 72 rated aerospace companies

Job description

Flightscape, a CAE company, delivers innovative flight operations and optimization software that helps airlines improve efficiency, safety, and profitability. Our solutions are trusted by aviation professionals worldwide to make data-driven decisions in a complex and dynamic environment.
We are seeking a Customer Success Manager - Airline Operations, to lead and develop a high-performing team while building strategic partnerships with key customers in the aviation software industry. This role will focus on driving customer value, adoption, retention, and growth through data-driven insights and proactive engagement.

  • Lead, mentor, and develop a team of customer success professionals, with a focus on evolving customer relationships into strategic partnerships
  • Set clear performance goals, conduct regular evaluations, and provide ongoing coaching and feedback
  • Allocate team resources to ensure consistent, timely, and high-quality customer support
  • Serve as the primary point of contact for key clients, building and maintaining long-term relationships
  • Understand customer business needs, challenges, and strategic objectives related to aviation software
  • Proactively engage customers through regular reviews to maximize value and identify improvement opportunities
  • Drive product adoption by developing and executing customer success strategies
  • Partner with product teams to ensure solutions meet customer requirements and usability expectations
  • Develop and implement strategies to improve customer retention and mitigate churn risks
  • Identify at-risk accounts and take proactive measures to improve engagement and satisfaction
  • Collaborate with sales to identify upsell and cross-sell opportunities and support the sales cycle with customer insights
  • Analyze customer success data (e.g., satisfaction scores, support metrics, case trends) to generate insights and recommendations
  • Present data-driven findings to senior leadership to support business decisions and product improvements
  • This is a hybrid role with up to 20% travel required
Minimum Qualifications
  • Bachelor's degree in business administration, aviation management, computer science, or a related field
  • 7-10 years of experience in customer success, account management, or a related field
  • Minimum of 2 years of experience in a leadership or people management role
  • Demonstrated experience driving customer satisfaction, retention, and growth
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders
  • Knowledge of software products and the software development lifecycle
  • Experience using customer support systems and data analysis tools
  • Strong problem-solving and decision-making skills
  • Ability to travel up to 20%
Preferred Qualifications
  • Master's degree in a relevant field
  • Experience in the aviation software industry
  • Knowledge of airline operations
  • Experience working with customer success analytics and reporting tools
Benefits
We've designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:
  • Comprehensive medical, dental, vision, and EAP plans
  • 401(k) and employee stock purchase programs with CAE match
  • Generous paid time off, including vacation and parental leave
  • Company-paid life insurance, AD&D, short-term disability, and caregiver support
  • Optional benefits including legal coverage, dependent life insurance, pet insurance, and flexible spending accounts (FSAs)
  • Programs supporting employee well-being and work-life balance

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About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
Regular
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
As part of our process, we may use AI-supported tools to help review applications, with human decision-making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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