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B2B Integration Analyst

Who We Are:

US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities.

We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities.

If you want to build durable systems that operate in the physical world at scale, this is that opportunity.

The Role

As an Integration Analyst specializing in B2B integration solutions, you will be responsible for ensuring the quality and functionality of integration solutions that support B2B transactions between the organization and external partners.

This customer-facing role supports B2B onboarding and system integrations from initial scope definition through testing and go-live, partnering with customers and internal technical teams to define requirements, coordinate integration activities, validate outcomes, and ensure a smooth and successful implementation experience.

The Integration Analyst acts as a subject-matter resource during onboarding, helping clarify business and technical needs, supporting integration testing, troubleshooting issues, and ensuring solutions align with agreed-upon scope and standards.

What You Will Own

·        

o   Perform end-to-end testing of B2B integration solutions, including EDI (Electronic Data Interchange), APIs, and other file-based systems, ensuring seamless data transfer and transaction processing between all systems.

o   Develop and execute test plans, test cases, and test scripts for functional, regression, integration, and performance testing in B2B environments.

·        

o   Serve as a primary customer contact during B2B onboarding and integration efforts

o   Work closely with business analysts, developers, and other stakeholders to understand B2B integration requirements, data flows, and integration specifications.

o   Assist with defining, refining, and documenting integration scope and requirements

o   Communicate testing progress, results, and issues to the development team and business stakeholders, ensuring transparency in the testing process.

o   Identify, document, and track defects related to B2B integrations using a defect management system (e.g., Jira, Quality Center).

o   Participate in defect triage meetings, ensuring that issues are assigned, prioritized, and resolved in a timely manner.

o   Verify defect fixes, perform re-tests, and ensure that defect resolution meets quality standards.

o   Maintain testing best practices, processes, and standards to ensure consistency and effectiveness across the B2B integration testing efforts.

o   Conduct thorough root cause analysis for integration issues, working with development teams to ensure that problems are addressed at the source.

o   Ensure that all B2B integration solutions meet performance, scalability, and security standards before deployment.

o   Provide feedback on test coverage, test strategy, and processes to improve the overall quality of B2B integration solutions.

o   Stay up to date with the latest trends and best practices in testing B2B integrations, automation tools, and relevant technologies.

o   Actively participate in process improvement initiatives to optimize the testing lifecycle and improve the efficiency of B2B integration testing.

We are embarking on a multi-year modernization effort running alongside live operations. 

Technical Environment 

·         IBMi, Azure, and OCI multi-region infrastructure 

·         GitHub Actions for CI/CD 

·         NodeJS, Python, NextJS, and React 

·         IBM Sterling B2B Integrator 

·         DB2, MSSQL, PostgreSQL 

·         AS2, SFTP, and API integration with external systems 

Compensation & Structure

·         Location: Hybrid Greater Philadelphia 

·         Reports To: Manager, B2B Integration Projects

·         Travel: Less than 20% 

·         Salary Range: $70,000-$90,000 

What We Are Looking For:

The Ideal candidate will have or be able to complete the below qualifications.

                         o   Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field. Equivalent experience may be considered.

o   Minimum of 2 years of experience in quality assurance testing, with a focus on B2B integration solutions (EDI, APIs, and related technologies).

o   Familiarity with using EDI mapping and translation tools (e.g., IBM Sterling Integrator, Seeburger, SAP PI/PO).

o   Proven experience in testing B2B transactions, including file transfers, EDI messages (X12, EDIFACT), API testing (REST, SOAP), and data transformation.

o   Experience with enterprise applications and systems (e.g., ERP, WMS, TMS).

o   Familiarity with B2B protocols such as EDI, AS2, FTP/SFTP, and web services.

o   Knowledge of version control and issue tracking systems (e.g., Git, Jira).

o   Basic understanding of SQL for data validation and querying databases.

o   Strong attention to detail with an analytical mindset.

o   Excellent communication skills, both written and verbal, with the ability to collaborate across departments.

o   Strong problem-solving skills, with the ability to troubleshoot complex integration issues.

o   Ability to work independently as well as part of a cross-functional team.

·         Preferred Qualifications:

o   Familiarity with B2B integration and supply chain management concepts.

o   Experience in testing high-volume transactions and ensuring scalability and performance of B2B integration solutions.

Operational Context 
 This role is primarily technical and office-based, with occasional interaction in operational environments depending on system needs. 

Benefits Include 

If annual hours are attained, these benefits may apply. Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, Referral program & Commuter Benefit (NJ ONLY). 

Physical & Operational Context 

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.  Effective communication, vision, and hearing are essential for safety and productivity.  Operate scanners, tablets, radios, phones, computers, and other essential equipment as required.  Additional work hours may be requested by management to help manage employee production, projects, and/or special events.  Engage in frequent personal interaction and communication.  Attend in-person meetings and/or training on a regular basis.  Possess strong arithmetic and reading skills.  Follow verbal instructions, written instructions, and company policies.  Work independently and coordinate with others.  Fast-paced environment, managing stress and meeting productivity standards. 

Additional Information 

Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform essential duties.  This job description may not encompass all tasks necessary to complete the role. 

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