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How much do security command center operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for security command center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

How does a Security Command Center Operator typically interact with other security team members and departments during an incident?

As a Security Command Center Operator, you'll play a key role in coordinating responses during security incidents. You will be responsible for monitoring surveillance systems, assessing real-time information, and promptly communicating with on-site security personnel and emergency responders. Collaboration is crucial—you'll relay critical updates, follow established protocols, and often support investigations by providing documentation and footage. Clear communication and teamwork with both security staff and other departments, such as facilities or IT, help ensure swift and effective resolution of incidents.

What are the key skills and qualifications needed to thrive as a Security Command Center Operator, and why are they important?

To excel as a Security Command Center Operator, you need a solid understanding of security protocols, incident response, and surveillance procedures, typically supported by a high school diploma or relevant certification. Familiarity with video management systems (VMS), alarm monitoring software, and communication tools is essential. Strong attention to detail, composure under pressure, and effective communication skills set top performers apart in this role. These abilities are crucial to quickly identifying threats, coordinating emergency responses, and maintaining a secure environment.

What are Security Command Center Operators?

Security Command Center Operators are professionals responsible for monitoring and managing security systems within an organization's central command center. They observe surveillance cameras, respond to alarms, coordinate with security personnel, and handle emergency situations as they arise. Their role is crucial for maintaining the safety and security of people, property, and information by ensuring timely and effective responses to incidents.
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Security Command Center Operator jobs near you
Infographic showing various Security Command Center Operator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.
Security - Command Center Patrol PT

Security - Command Center Patrol PT

THE KRAFT GROUP

Foxboro, MA • On-site

$15 - $20/hr

Part-time

Re-posted 5 days ago

Job description

SUMMARY
The security officer assigned as the Command Center Patrol has the responsibility of preserving the integrity of the facility and assisting the Shift Supervisor in the command center. Officers assigned to this position shall adhere to the following functions/tasks associated with this position.
DUTIES AND RESPONSIBILITIES
  1. During your patrols, inform the Command Center Shift Supervisor of any safety hazards or security issues as soon as you see them
  2. Keep company information confidential with regards to onsite incidents and video that is captured
  3. Accurately complete any and all related reports prior to the end of your shift. All reports must be reviewed by the Shift Supervisor prior to final completion
  4. Understand the emergency plan and actively assist in any and all emergency situations
  5. Complete routine interior guard tours
  6. Prepare for and brief part time staff on stadium functions
  7. Ensure that function staff are performing their job responsibilities correctly
  8. Assist with CCTV and alarm monitoring
  9. Complete money transports for departments within the stadium
  10. Ensure that areas are unlocked per BEO or scheduled request
  11. Stand in for command/shift supervisor when needed
  12. Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES
  • None
SKILLS AND QUALIFICATIONS
  • Previous experience in the security field preferred
  • Effective listening and communication skills, oral and written
  • Robust understanding of the security operation and NFL Best Practices
  • Attentive to detail and observant
  • Ability to remain calm, work under pressure and de-escalate situations
  • Effective computer skills
  • Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner

PHYSICAL DEMANDS
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
WORK ENVIRONMENT
  • The position works directly out of the command center and is staffed 365 days of the year, 24 hours a day.
  • Shifts include 12:00 am-8:00 am, 8:00 am-4:00 pm & 4:00 pm-12:00 am.

CERTIFICATES, LICENSES, REGISTRATIONS
  • None

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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