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Security Command Center Operator Jobs (NOW HIRING)

Symbotic

Command Center Operator

Wilmington, MA

$19.25 - $25.25/hr

What we do The ROC Operator sits in the Remote Operations Center, which is a centralized Symbotic-managed operations hub that enables remote monitoring, control, and optimization of site operations ...

Symbotic

Command Center Operator

Wilmington, MA · On-site

What we do The ROC Operator sits in the Remote Operations Center, which is a centralized Symbotic-managed operations hub that enables remote monitoring, control, and optimization of site operations ...

Securitas

Security Operations Center

Newton, MA

$21/hr

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV ...

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How much do security command center operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for security command center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Command Center Operator, and why are they important?

To excel as a Security Command Center Operator, you need a solid understanding of security protocols, incident response, and surveillance procedures, typically supported by a high school diploma or relevant certification. Familiarity with video management systems (VMS), alarm monitoring software, and communication tools is essential. Strong attention to detail, composure under pressure, and effective communication skills set top performers apart in this role. These abilities are crucial to quickly identifying threats, coordinating emergency responses, and maintaining a secure environment.

How does a Security Command Center Operator typically interact with other security team members and departments during an incident?

As a Security Command Center Operator, you'll play a key role in coordinating responses during security incidents. You will be responsible for monitoring surveillance systems, assessing real-time information, and promptly communicating with on-site security personnel and emergency responders. Collaboration is crucial—you'll relay critical updates, follow established protocols, and often support investigations by providing documentation and footage. Clear communication and teamwork with both security staff and other departments, such as facilities or IT, help ensure swift and effective resolution of incidents.

What are Security Command Center Operators?

Security Command Center Operators are professionals responsible for monitoring and managing security systems within an organization's central command center. They observe surveillance cameras, respond to alarms, coordinate with security personnel, and handle emergency situations as they arise. Their role is crucial for maintaining the safety and security of people, property, and information by ensuring timely and effective responses to incidents.
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Security Command Center Operator jobs near you
Infographic showing various Security Command Center Operator job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.
Security Officer and Command Center

Security Officer and Command Center

Aegis Protective Services

Cincinnati, OH • On-site

$14 - $21/hr

Full-time

Posted 13 days ago

Job description

Command Center Operator
Reports to: Territory Manager
Description:
The Command Center Operator is responsible for overseeing security systems, managing security cameras, and ensuring compliance with safety regulations to protect people, property and assets.
Duties and Responsibilities:
  • Monitoring Security Cameras: Ensure that all security procedures are followed, including access controls surveillance, and emergency response.
  • Incident Management: Document and report security incidents promptly and

This includes maintaining records of incidents and security logs (DAR) for analysis and reporting.
  • Collaboration with Law Enforcement: Act as a point of contact with local, state and federal law enforcement agencies to support security operations and business interests
  • Emergency Response Coordination: Coordinate response efforts during emergencies, ensuring that all security personnel are trained on evacuation procedures and emergency
  • Establishes proactive and collaborative relationships with site manager to strengthen security response times.
  • Provides post coverage as needed
  • Maintains all post documentation
Desired Skills
  • Previous Command Center or Video Surveillance experience
  • Communication skills
  • Attention to detail
  • Strong report writing skills
  • Strong problem-solving skills and decision-making abilities
  • Ability to work in a fast paced, dynamic environment
Physical Requirements
  • Must be able to see, hear, speak, and write clearly to communicate with customers and/or law enforcement.
  • Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
  • General computer knowledge and able to adapt to software

Additional Information
Any offer of employment is contingent upon the successful completion of a full background check and successful passing of a drug screen.
Aegis Protective Services is devoted to providing equal opportunities for employment. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration sponsorship is not available for this position, nor is relocation assistance. Applicants for all Aegis Protective Services positions are eligible to work in the U.S. without the need for current or future sponsorship. Aegis Protective Services does not sponsor anyone for permanent residency.
Aegis Protective Services participates in E-Verify as required by law within the U.S.
Job Type: Full-time,Part-time, Band 8
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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