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Security Command Center Operator Jobs (NOW HIRING)

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

The Command Center Operator supports day-to-day security operations by coordinating scheduling ... communications, and operational support across a high profile customer. The Command Center Operator ...

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

Allied Universal ® , North America's leading security and facility services company, offers ... The Command Center Operator supports day-to-day security operations by coordinating scheduling ...

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

The Command Center Operator supports day-to-day security operations by coordinating scheduling ... communications, and operational support across a high profile customer. The Command Center Operator ...

Allied Universal

Command Center Operator

Alexandria, VA · On-site

$32.58/hr

Allied Universal ® , North America's leading security and facility services company, offers ... The Command Center Operator supports day-to-day security operations by coordinating scheduling ...

Allied Universal

Command Center Operator

San Antonio, TX · On-site

$19/hr

Allied Universal, North America's leading security and facility services company, offers rewarding ... Pay Rate: $19.00 / Hour The Command Center Operator supports day-to-day security operations by ...

Allied Universal

Command Center Operator

San Antonio, TX · On-site

$19/hr

Allied Universal, North America's leading security and facility services company, offers rewarding ... Pay Rate: $19.00 / Hour The Command Center Operator supports day-to-day security operations by ...

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How much do security command center operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for security command center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What is a security command center operator?

Security Command Center Operators are professionals responsible for monitoring and managing security systems within an organization's central command center. They observe surveillance cameras, respond to alarms, coordinate with security personnel, and handle emergency situations as they arise. Their role is crucial for maintaining the safety and security of people, property, and information by ensuring timely and effective responses to incidents.

How does a security command center operator typically interact with other security team members and departments during an incident?

As a Security Command Center Operator, you'll play a key role in coordinating responses during security incidents. You will be responsible for monitoring surveillance systems, assessing real-time information, and promptly communicating with on-site security personnel and emergency responders. Collaboration is crucial—you'll relay critical updates, follow established protocols, and often support investigations by providing documentation and footage. Clear communication and teamwork with both security staff and other departments, such as facilities or IT, help ensure swift and effective resolution of incidents.

What are the key skills and qualifications needed to thrive as a security command center operator, and why are they important?

To excel as a Security Command Center Operator, you need a solid understanding of security protocols, incident response, and surveillance procedures, typically supported by a high school diploma or relevant certification. Familiarity with video management systems (VMS), alarm monitoring software, and communication tools is essential. Strong attention to detail, composure under pressure, and effective communication skills set top performers apart in this role. These abilities are crucial to quickly identifying threats, coordinating emergency responses, and maintaining a secure environment.
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Security Command Center Operator jobs near you
Infographic showing various Security Command Center Operator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Security Command Center Operator

GardaWorld

Conshohocken, PA

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 410 frontline employees who took The Breakroom Quiz

90th of 117 rated security

Job description

GardaWorld Security Services is
Now Hiring a Security Command Center Operator!
We’re looking for a sharp, observant professional to join our Security Operations Center (SOC). In this role, you’ll be the critical link between technology, investigation, and response, protecting people, property, and operations through real-time monitoring, incident management, and loss prevention investigations.
If you have a keen eye for detail and a background in Loss Prevention or investigative work, we want to hear from you. Tell us how you turn data into insight and incidents into action.



Qualifications:
  • REQUIRED: Minimum 1 year of experience in a SOC/GSOC, dispatch, command center, or central station monitoring environment
  • Prior loss prevention or investigative experience strongly preferred
  • Bachelor’s or associate degree preferred; equivalent experience accepted
  • Background in security, law enforcement, or military a plus
  • Experience working in 24/7 operations or shift-based environments


What’s in it for you
Pay Rate: $23.00 / hour
  • Location: King of Prussia, PA
  • Schedule Available: 32+ hours per week, with a rotating schedule that includes both first and second shifts, as well as weekends.
  • Benefits: Medical, dental, and vision insurance; 401(k) with employer match; paid time off and paid holidays; disability and life insurance options
  • Career Growth: 26% of our corporate employees started as frontline workers — your path is what you make it!
  • Uniforms provided at no cost


Responsibilities:
  • Monitor CCTV, access control, and alarm systems to detect suspicious activity or security threats
  • Investigate and document loss prevention incidents, asset discrepancies, and unusual trends
  • Conduct threat analysis and escalate incidents according to established procedures
  • Operate, explain, and troubleshoot dispatch and monitoring software platforms (candidates must clearly describe system workflows and dispatch processes)
  • Dispatch and coordinate security officers and field personnel via radio, phone, and digital communication channels
  • Maintain detailed incident logs and prepare comprehensive investigative reports for management
  • Collaborate with internal stakeholders, emergency responders, and law enforcement as needed
  • Support on-site security teams and ensure compliance with company safety protocols
  • Manage confidential information and sensitive data with discretion and professionalism


Skills:
  • Strong investigative mindset with experience in loss prevention or incident analysis
  • Demonstrated ability to operate and articulate the functions of dispatch, monitoring, and security software systems (e.g., Genetec, Oncloud, Motorola Wave, Ontic)
  • Excellent verbal and written communication skills, including clear and concise report writing
  • Customer service–oriented with the ability to remain calm under pressure
  • Proficient with Microsoft Office Suite and Google Workspace
  • High attention to detail and ability to manage multiple priorities simultaneously
  • Self-starter capable of working independently and collaboratively
  • Comfortable interpreting data, assessing risk, and making quick, informed decisions


Physical Requirements
  • Ability to sit, stand, and monitor multiple systems for extended periods
  • Occasional lifting/carrying of up to 25 lbs
  • Ability to respond quickly to auditory and visual alerts
  • Proficient reading, writing, and comprehension skills for instructions and reports

Why GardaWorld
GardaWorld Security is the only guarding company in the U.S. Certified by Great Place to Work®.
We’re global, growing, and proud to promote from within. If you’re ready to be part of a high-performing team where professionalism meets purpose, apply today.
Not the right fit? Explore other tactical, concierge, or casual roles at GardaWorld.
Equal Opportunity Employer: GardaWorld Security Services complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
CP-51-MD-0000581-2018

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