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Security Command Center Operator Jobs (NOW HIRING)

Witt O'Brien's

Command Center Operator

Houston, TX

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in ... or security * Experience and knowledge of hazardous materials and disposal * Hazardous material ...

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How much do security command center operator jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for security command center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

How does a Security Command Center Operator typically interact with other security team members and departments during an incident?

As a Security Command Center Operator, you'll play a key role in coordinating responses during security incidents. You will be responsible for monitoring surveillance systems, assessing real-time information, and promptly communicating with on-site security personnel and emergency responders. Collaboration is crucial—you'll relay critical updates, follow established protocols, and often support investigations by providing documentation and footage. Clear communication and teamwork with both security staff and other departments, such as facilities or IT, help ensure swift and effective resolution of incidents.

What are the key skills and qualifications needed to thrive as a Security Command Center Operator, and why are they important?

To excel as a Security Command Center Operator, you need a solid understanding of security protocols, incident response, and surveillance procedures, typically supported by a high school diploma or relevant certification. Familiarity with video management systems (VMS), alarm monitoring software, and communication tools is essential. Strong attention to detail, composure under pressure, and effective communication skills set top performers apart in this role. These abilities are crucial to quickly identifying threats, coordinating emergency responses, and maintaining a secure environment.

What are Security Command Center Operators?

Security Command Center Operators are professionals responsible for monitoring and managing security systems within an organization's central command center. They observe surveillance cameras, respond to alarms, coordinate with security personnel, and handle emergency situations as they arise. Their role is crucial for maintaining the safety and security of people, property, and information by ensuring timely and effective responses to incidents.
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Security Command Center Operator jobs near you
Infographic showing various Security Command Center Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.
Security Command Center Operator

Security Command Center Operator

GardaWorld

Mount Laurel, NJ

$23/hr

Other

Posted 17 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 387 frontline employees who took The Breakroom Quiz

79th of 102 rated security

Job description


Security Command Center Operator– Now Hiring in Mount Laurel, NJ 08054
Location: Mt. Laurel, NJ
  • Requires OPEN AVAILABLITY (rotating days off, including weekends)
  • **New Jersey SORA License Required**
  • 1-2 Years CCTV/Control Room Security Experience Required
  • Microsoft Office Skills Required (Excel, Powerpoint)
  • Schedule 2: Second Shift, 4:00PM-12:30AM
  • Schedule 3: Third Shift, 12:00AM-8:30AM
Compensation:
  • $23.00 / hour

Every day is different at GardaWorld with diverse work assignments and flexible schedules. We are leaders in Professional training programs that cover every aspect of delivering world-class security services. And every industry counts on us because we’re the very best at what we do. Perhaps you are, too.
In our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. We’re experts at protecting people and assets. We’re also growing everywhere and expanding in multiple locations. If you’re a sharp, talented, self-confident individual who excels in customer service, you can build a future here. We give you all the tools you need to expand your skills and grow your career with exceptional opportunities for advancement. You can stand out – and thrive – here, too, as a Command Center Security Officer
About the job:
  • Prioritizes excellent customer service.
  • Monitors for and identifies threats, trends, and incidents that could negatively impact the security of client personnel, facilities, operations, and reputation.
  • Responsible for detailed report writing that will involve a general understanding of critical incident escalation.
  • Handles sensitive and confidential information with limited supervision.
  • Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes.
  • Coordinates security guards and paid police details as needed.
  • Actively monitors and facilitates the occurrence of security-related incidents.
  • Assesses threats based on incoming data and makes decisions based on findings.
  • Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval.
  • Monitors access control systems and acts in response to an alarm, breach, or malfunction.
  • Appropriately responds to security operations notifications and requests made by internal and external parties.
  • Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency.
  • Supports onsite contract security staff.
  • Conducts open-source research to answer specific questions and develops intelligence products.

Your background:
  • You have a Bachelor's degree or an associate's degree with progressive experience preferred
  • You have a minimum of 1-year of experience in the Global Security Operations Center (GSOC), central station monitoring operations, or equivalent.
  • You’re able to ace (and pass) an extensive screening process
  • You have shift work experience in a 24-hour operation.
  • You have an active New Jersey SORA license.
  • If you have Security, Military, Law Enforcement experience – even better!
Your skills:
  • Strong Customer service and communication; Call center/phone experience preferred.
  • Strong documentation, investigative, and report-writing skills.
  • Intermediate computer skills
  • Strong attention to detail
  • Demonstrated proficiency with Microsoft Office and other PC-based programs
  • Internal Personal presence, intellect, energy, and drive to succeed in a high-performance environment
  • Comfortable with ambiguity and working with large amounts of data and information
  • Ability to prioritize tasks while working with competing priorities
  • Ability to collaborate in and support a team environment
  • Ability to work independently
  • Ability to plan and successfully complete tasks within specified timelines
  • Ability to solve problems
Physical Requirements:
  • Occasional travel may be required
  • Ability to continuously perform multiple tasks, operate standard office equipment and respond quickly to sounds
  • Ability to occasionally sit, stand, walk, squat, bend, reach forward, and/or move safely in confined spaces
  • The ability to occasionally lift and/or carry weight under 25 lbs.
  • Ability to read, write, and comprehend instructions on a regular basis
  • Ability to apply common sense reasoning to handle problems involving standardized situations
  • Ability to problem solve basic mathematical problems including addition, subtraction, multiplication, and division.

If you want a real career opportunity where you’re part of a dynamic supportive team that’s dedicated to your success, check us out. We’re a global organization that embraces our cultural diversity and we promote engagement, communication, and sharing of ideas across all our teams. At GardaWorld, you’ll have plenty of room to grow - and that’s just for starters. Explore your future with us today.

Work today, get paid today, with DailyPay!

GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work.

If you’re hired for a role at GardaWorld, you’ll never have to wait for a paycheck again! DailyPay’s most used features include:

  • PAY: Get instant access to your money as you earn it
  • SAVE: Automatically save a portion of every paycheck
  • BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses

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