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Security Command Center Operator Jobs (NOW HIRING)

Securitas

Command Center Operator

Billerica, MA · On-site

$24.10/hr

Command Center Operator Location: Billerica, MA Shift(s): *Multiple shifts available, please ... This position is responsible for monitoring security technology, receiving and triaging incidents ...

Securitas

Command Center Operator

Billerica, MA · On-site

$24.10/hr

The ICC Operator plays a critical role in ensuring the safety and security of guests, tenants, employees, and visitors through timely communication and effective incident management. Command Center ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in ... or security * Experience and knowledge of hazardous materials and disposal * Hazardous material ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in ... or security * Experience and knowledge of hazardous materials and disposal * Hazardous material ...

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How much do security command center operator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for security command center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

How does a security command center operator typically interact with other security team members and departments during an incident?

As a Security Command Center Operator, you'll play a key role in coordinating responses during security incidents. You will be responsible for monitoring surveillance systems, assessing real-time information, and promptly communicating with on-site security personnel and emergency responders. Collaboration is crucial—you'll relay critical updates, follow established protocols, and often support investigations by providing documentation and footage. Clear communication and teamwork with both security staff and other departments, such as facilities or IT, help ensure swift and effective resolution of incidents.

What are the key skills and qualifications needed to thrive as a security command center operator, and why are they important?

To excel as a Security Command Center Operator, you need a solid understanding of security protocols, incident response, and surveillance procedures, typically supported by a high school diploma or relevant certification. Familiarity with video management systems (VMS), alarm monitoring software, and communication tools is essential. Strong attention to detail, composure under pressure, and effective communication skills set top performers apart in this role. These abilities are crucial to quickly identifying threats, coordinating emergency responses, and maintaining a secure environment.

What is a security command center operator?

Security Command Center Operators are professionals responsible for monitoring and managing security systems within an organization's central command center. They observe surveillance cameras, respond to alarms, coordinate with security personnel, and handle emergency situations as they arise. Their role is crucial for maintaining the safety and security of people, property, and information by ensuring timely and effective responses to incidents.
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Security Command Center Operator jobs near you
Infographic showing various Security Command Center Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Command Center Operator (HEB) - Historical Church

Allied Universal

Manhattan, NY

$28 - $29/hr

Full-time

Medical, Retirement

Posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,549 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

Allied Universal Services is currently looking to hire a Security Command Center Operator for a Historical Church Building located the in Downtown, Manhattan

  • Positions are: Full Time
  • Work Days Available: Candidates should be Flexiable Monday - Sunday
  • Work Shifts Available: Evening and Overnight
  • Must have 2 years of Security Experience
  • Pay Available: Get paid - Before Pay day
  • Pay Rate: $28.00 - $29.00 / hour

Allied Universal® is hiring a Command Center Operator. The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.

RESPONSIBILITIES:

  • Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage
  • Monitor and respond to incoming calls, alarms, and operational communications
  • Serve as a liaison between field personnel, supervisors, and management
  • Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Provide guidance to security personnel during routine and emergency situations
  • Maintain confidentiality of employee, client, and operational information
  • Handle (without delay) complaints and unusual/critical event information
  • Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules
  • Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements
  • Performs compliance code entry across the portfolio and issues completion certificates directly to employees

QUALIFICATIONS (MUST HAVE):

  • High School diploma or equivalent
  • Minimum one (1) year experience in scheduling or operations support
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Excellent verbal and written communication skills
  • Ability to remain calm, professional, and solution-focused under pressure
  • Proficiency with Microsoft Office applications
  • High attention to detail with consistent documentation accuracy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment

BENEFITS:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Licensed by the New York State Department of State


Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1637327

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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