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Secure Desk Operator Jobs (NOW HIRING)

TekSynap

Service Desk Specialist

Honolulu, HI · On-site

Provide Tier 2/Tier 3 technical support for end users operating in a secure military IT environment ... Maintain service desk metrics and ticket status information * Assist with customer onboarding ...

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Handling cash, credit, and debit transactions in a secure manner. * Anticipating and addressing ... Operating switchboard and assisting with inquiries. * Assist callers with making reservations or ...

Hocking College

Front Desk Agent

Nelsonville, OH · On-site

$16/hr

Handling cash, credit, and debit transactions in a secure manner. * Anticipating and addressing ... Operating switchboard and assisting with inquiries. * Assist callers with making reservations or ...

DIGIOFFICE

Service Desk Analyst

Duluth, GA · On-site

$21/hr

Basic understanding of computer hardware, software, operating systems, network connectivity, and ... At DigiOffice, youll be part of a team focused on building smarter, stronger, and more secure ...

Peraton

Service Desk Manager

Washington, DC

$112K - $179K/yr

Develop, implement, and maintain Standard Operating Procedures (SOPs), workflows, escalation paths ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

Peraton

Service Desk Manager

Washington, DC · On-site

$112K - $179K/yr

Develop, implement, and maintain Standard Operating Procedures (SOPs), workflows, escalation paths ... Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary ...

GTSC

Service Desk Agents - Tier 1 (DW2603HTC)

Washington, DC · On-site

$19.25 - $24.75/hr

... secure, ITIL-aligned Tier 1-3 IT support services to Federal Government clients operating in ... The Tier 1 Service Desk Agent provides frontline technical support within a 24/7 hybrid Service ...

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Secure Desk Operator information

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How much do secure desk operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for secure desk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Secure Desk Operator and how do they interact with other departments?

A Secure Desk Operator is primarily responsible for monitoring and managing secure workspaces, ensuring that sensitive information is protected, and enforcing access control protocols. On a daily basis, they may verify credentials, track visitor logs, and respond to security incidents or alerts. Collaboration with IT, facilities management, and security teams is common to maintain compliance and address any security concerns promptly. Effective communication and attention to detail are essential, as Secure Desk Operators often serve as the first line of defense for information security within an organization.

What are the key skills and qualifications needed to thrive as a Secure Desk Operator, and why are they important?

To thrive as a Secure Desk Operator, you need strong attention to detail, data entry proficiency, and an understanding of information security protocols, often supported by a high school diploma or relevant experience. Familiarity with security systems, access control software, and incident reporting tools is commonly required. Excellent communication, discretion, and problem-solving skills set top candidates apart in this role. These capabilities are essential for maintaining secure environments, quickly addressing security incidents, and ensuring compliance with organizational policies.

What are Secure Desk Operators?

Secure Desk Operators are professionals responsible for managing and monitoring secure workspaces, ensuring that sensitive information and assets are protected from unauthorized access. They enforce clean desk policies, oversee access controls, and respond to potential security breaches within office environments. Their duties often include coordinating with security teams, conducting regular inspections, and ensuring compliance with organizational and regulatory security standards. Secure Desk Operators play a critical role in maintaining information security within workplaces, especially in environments that handle confidential or classified information.

What is the difference between Secure Desk Operator vs Security Guard?

AspectSecure Desk OperatorSecurity Guard
CredentialsBasic security training, possibly certificationSecurity license or certification often required
Work EnvironmentFront desk, reception area, corporate or institutional settingsPatrols, access points, various locations including outdoor
Employer & IndustryCorporate offices, government buildings, facilitiesPrivate security firms, retail, event venues
Common Search IntentMonitoring access, visitor management, reception dutiesPatrolling, surveillance, maintaining security

Secure Desk Operators primarily handle front desk duties, visitor management, and access control within indoor environments. Security Guards focus on patrolling, surveillance, and maintaining overall security across various locations. While both roles require security training and certifications, their work environments and responsibilities differ significantly.

More about Secure Desk Operator jobs
What job categories do people searching Secure Desk Operator jobs look for? The top searched job categories for Secure Desk Operator jobs are:
Infographic showing various Secure Desk Operator job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,050 per year, or $20.7 per hour.
Front Desk Supervisor-MARRIOTT HOTEL EXPERIENCE A MUST

Front Desk Supervisor-MARRIOTT HOTEL EXPERIENCE A MUST

CUSA, LLC

Tuscaloosa, AL • On-site

$16 - $17/hr

Full-time

Re-posted 27 days ago

Job description

Now Hiring: Hotel Front Desk Supervisor at Courtyard by Marriott Tuscaloosa, AL. We are seeking a Front Desk Supervisor who will lead and exemplify excellent guest service, ensuring that guests enjoy a safe and secure stay. The role involves enhancing guest experience by responding to inquiries and providing recommendations about the hotel and surrounding area, in line with the hotel's policies and procedures.

Responsibilities include:
- Collaborating with the Sales Team on group bookings, LNR accounts, and sales leads.
- Ensuring that Front Desk (FD) policies and procedures are consistently implemented and adhered to.
- Maintaining and utilizing FD checklists for each shift.
- Managing schedules and covering shifts in case of absences or no-shows.
- Operating the Front Desk with efficiency.
- Communicating with and training FD staff.
- Acting as a Market Champion.
- Coordinating training for all Front Office staff as required by the Brand.
- Upholding Brand Standard initiatives and service standards.

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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