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Seasonal Virtual Customer Success Manager Jobs (NOW HIRING)

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Symmetrio

Customer Success Manager

Denver, CO · On-site

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

SWIVEL

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

OpenLoop Health, Inc

Customer Success Manager

... virtual support to patients across an expansive array of specialties, in all 50 states. About the ... for a Customer Success Manager to join our team remotely. In this role, you will support the ...

AxisCare

Customer Success Manager

Waco, TX · On-site

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Vogt RV

Customer Success Manager

Haltom City, TX · On-site

$25/hr

Our Customer Success Manager is one of the most important positions in our company because they own ... Coordinating 45-Day, Maintenance 1, Maintenance 2, annual maintenance, and seasonal service ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Swivel

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Melio

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management ...

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All JobsCustomer Success JobsSeasonal Virtual Customer Success Manager Jobs

Seasonal Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do seasonal virtual customer success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for seasonal virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Seasonal Virtual Customer Success Manager vs Virtual Customer Success Manager?

AspectSeasonal Virtual Customer Success ManagerVirtual Customer Success Manager
CredentialsTypically requires customer success certifications and relevant experienceSame as seasonal role, often with additional industry-specific certifications
Work EnvironmentRemote, project-based during peak seasonsRemote, ongoing full-time or part-time
Employer & Industry UsageUsed in industries with seasonal demand like retail, travelUsed across various industries for ongoing customer retention
Search & Comparison IntentFocused on seasonal roles, temporary engagementFocused on long-term customer success management

The main difference is that a Seasonal Virtual Customer Success Manager works temporarily during peak seasons, while a Virtual Customer Success Manager typically has a continuous, ongoing role. Seasonal roles are ideal for industries with fluctuating demand, whereas ongoing roles focus on long-term customer relationships.

More about Seasonal Virtual Customer Success Manager jobs
What cities are hiring for Seasonal Virtual Customer Success Manager jobs? Cities with the most Seasonal Virtual Customer Success Manager job openings:
What states have the most Seasonal Virtual Customer Success Manager jobs? States with the most job openings for Seasonal Virtual Customer Success Manager jobs include:
What job categories do people searching Seasonal Virtual Customer Success Manager jobs look for? The top searched job categories for Seasonal Virtual Customer Success Manager jobs are:
Seasonal Virtual Customer Success Manager jobs near you
Infographic showing various Seasonal Virtual Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Ova Technologies

Manhattan, NY • On-site

Other

Re-posted 5 days ago

Job description

Job Title: Customer Success Manager
Job Summary
We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business outcomes. The ideal candidate will serve as a trusted advisor, proactively engaging with customers throughout their lifecycle to maximize value, improve retention, and identify opportunities for growth.
Key Responsibilities
  • Manage a portfolio of customer accounts and serve as the primary point of contact.
  • Build trusted relationships with key stakeholders and executive sponsors.
  • Drive customer onboarding, implementation, adoption, and ongoing engagement.
  • Understand customer business objectives and develop success plans to achieve desired outcomes.
  • Conduct regular business reviews and health checks with customers.
  • Monitor customer usage, engagement, and satisfaction metrics to identify risks and opportunities.
  • Proactively address customer concerns and coordinate with internal teams to resolve issues.
  • Collaborate with Sales, Product, Support, Marketing, and Engineering teams to enhance the customer experience.
  • Identify opportunities for account expansion, cross-selling, and upselling in partnership with the Sales team.
  • Gather customer feedback and communicate product enhancement requests to Product Management.
  • Track customer success metrics, renewal forecasts, and retention performance.
  • Maintain accurate customer records and activities in CRM systems.
  • Advocate for customers while balancing business objectives.
Required Qualifications
  • Bachelor's degree in Business Administration, Marketing, Communications, Information Technology, or a related field.
  • 3+ years of experience in Customer Success, Account Management, Client Services, Customer Relationship Management, or a similar customer-facing role.
  • Experience managing B2B customer relationships.
  • Strong understanding of customer lifecycle management and retention strategies.
  • Excellent communication, presentation, negotiation, and interpersonal skills.
  • Proven ability to manage multiple customer accounts simultaneously.
  • Strong analytical and problem-solving abilities.
  • Experience working with CRM platforms and customer success tools.
Preferred Qualifications
  • Experience in SaaS, cloud, or technology companies.
  • Knowledge of customer success methodologies and customer journey mapping.
  • Familiarity with subscription-based business models.
  • Experience working with enterprise customers.
  • Certifications in Customer Success, CRM platforms, or project management are a plus.
Technical Skills
  • Customer Relationship Management (CRM)
  • Customer Success Platforms (e.g., Gainsight, Totango, ChurnZero)
  • Salesforce or HubSpot CRM
  • Microsoft Office Suite and Google Workspace
  • Data analysis and reporting
  • Business intelligence tools (Power BI, Tableau) - preferred
  • Project management tools (Jira, Asana, Monday.com, Trello)
  • Video conferencing and collaboration platforms
Business Skills
  • Customer onboarding and adoption
  • Customer retention and renewal management
  • Account growth and expansion
  • Stakeholder management
  • Customer health monitoring
  • Business reviews (QBRs/EBRs)
  • Customer advocacy
  • Risk identification and mitigation
  • Cross-functional collaboration
  • Revenue retention strategies
Soft Skills
  • Customer-centric mindset
  • Relationship building
  • Active listening
  • Problem-solving
  • Empathy and emotional intelligence
  • Negotiation and conflict resolution
  • Time management and organization
  • Collaboration and teamwork
  • Adaptability
  • Results-oriented approach
Key Performance Indicators (KPIs)
  • Customer retention rate
  • Net Revenue Retention (NRR)
  • Gross Revenue Retention (GRR)
  • Customer Satisfaction (CSAT)
  • Net Promoter Score (NPS)
  • Product adoption and feature utilization
  • Renewal rate
  • Upsell and cross-sell revenue
  • Customer health score
  • Time to value (TTV)
Success Metrics
  • High customer satisfaction and loyalty.
  • Strong customer retention and renewal performance.
  • Increased product adoption and engagement.
  • Growth in customer lifetime value.
  • Successful execution of onboarding and customer success plans.
  • Positive collaboration with internal teams to improve customer outcomes.

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