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Seasonal Virtual Customer Success Manager Jobs (NOW HIRING)

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Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and ...

The Customer Success Manager will be responsible for helping clients achieve measurable business value through our software solutions. This includes driving adoption, strengthening executive ...

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Seasonal Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do seasonal virtual customer success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for seasonal virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Seasonal Virtual Customer Success Manager vs Virtual Customer Success Manager?

AspectSeasonal Virtual Customer Success ManagerVirtual Customer Success Manager
CredentialsTypically requires customer success certifications and relevant experienceSame as seasonal role, often with additional industry-specific certifications
Work EnvironmentRemote, project-based during peak seasonsRemote, ongoing full-time or part-time
Employer & Industry UsageUsed in industries with seasonal demand like retail, travelUsed across various industries for ongoing customer retention
Search & Comparison IntentFocused on seasonal roles, temporary engagementFocused on long-term customer success management

The main difference is that a Seasonal Virtual Customer Success Manager works temporarily during peak seasons, while a Virtual Customer Success Manager typically has a continuous, ongoing role. Seasonal roles are ideal for industries with fluctuating demand, whereas ongoing roles focus on long-term customer relationships.

More about Seasonal Virtual Customer Success Manager jobs

What cities are hiring for Seasonal Virtual Customer Success Manager jobs?

Cities with the most Seasonal Virtual Customer Success Manager job openings:

What states have the most Seasonal Virtual Customer Success Manager jobs?

States with the most job openings for Seasonal Virtual Customer Success Manager jobs include:

What job categories do people searching Seasonal Virtual Customer Success Manager jobs look for?

The top searched job categories for Seasonal Virtual Customer Success Manager jobs are:

Infographic showing various Seasonal Virtual Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Kastle Systems

Yorba Linda, CA

Full-time

Re-posted 3 days ago


Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 116 rated security


Job description

Overview


Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Kastle is hiring a Customer Success Manager!  This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success Manager is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition as well as represent client needs and goals within the organization to ensure quality. In addition, the Customer Success Manager will build relationships with clients. This is not a sales position. 


Responsibilities
  • Serves as the primary point of contact and builds long-term relationships with customers.
  • Act as client’s advocate within Kastle and ensure that all aspects of our services are delivered as expected to clients; develop a deep understanding of the client’s security and facilities needs and provide advice on Kastle-centric and industry best practices.
  • Utmost responsiveness to client calls and emails – addressing needs as the primary point-of-contact for support for the client. Assist in coordination of responses related to areas outside of primary responsibilities, for issues such as installation project status and on-time completion, support issues escalation, sales opportunities follow up, etc.
  • Travels to client sites for training, installation support, quarterly check-ins, and to meet client needs as they arise.
  • Monitors and analyzes customer’s usage of our service.
  • Develop cross-functional relationships with Business Development Managers, Project Managers, Field Service technicians, the Client Services team, and the Kastle Operations Center to ensure an exceptional experience for clients with all aspects of their Kastle experience; support these other teams as a conduit to the client.
  • Client relationship management, with significant focus on the business relationship in order to drive a 95% client retention and renewal rate, as well as an average 2% renewal revenue increase through annual (contractually agreed) price increase across the account base.

Qualifications
  • Bachelor’s degree preferred
  • 2-4 years of Account Management/Customer Success Management experience
  • Ability to create, maintain, and enhance customer relationships
  • Professional, polished in appearance and able to communicate in a detailed and articulate manner
  • Technical competence (understanding of software, hardware, networks, etc.)
  • Detail oriented, motivated, persistent and a skilled negotiator
  • High level of initiative, self-directed, and works well in a team environment
  • Experience training customers on the use of technology
  • Experience in navigating through complex set of legacy and current technology platforms  (Microsoft Dynamics CRM, AX, and proprietary software, among others).

Company Overview


The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Qualifications:
  • Bachelor’s degree preferred
  • 2-4 years of Account Management/Customer Success Management experience
  • Ability to create, maintain, and enhance customer relationships
  • Professional, polished in appearance and able to communicate in a detailed and articulate manner
  • Technical competence (understanding of software, hardware, networks, etc.)
  • Detail oriented, motivated, persistent and a skilled negotiator
  • High level of initiative, self-directed, and works well in a team environment
  • Experience training customers on the use of technology
  • Experience in navigating through complex set of legacy and current technology platforms  (Microsoft Dynamics CRM, AX, and proprietary software, among others).
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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