Company Description Harbortouch offers a full range of merchant services, supplying POS systems ... A Technical Support representative is expected to work with customers to identify credit card ...
Company Description Harbortouch offers a full range of merchant services, supplying POS systems ... A Technical Support representative is expected to work with customers to identify credit card ...
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Quick apply
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
OR · On-site
Technical Support Representative - Night Shift We are seeking an organized, efficient, and detail ... POS software and hardware issues. - Repair and maintain equipment, including Point of Sale ...
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Manager, Technical Support
Philadelphia, PA · On-site
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
Manager, Technical Support
Philadelphia, PA · On-site
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
Manager, Technical Support
Philadelphia, PA · On-site
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
Quick apply
Manager, Technical Support
Philadelphia, PA · On-site
The Manager, Technical Support is responsible for leading and developing FreedomPay's Technical ... Experience supporting, configuring, or troubleshooting POS and PMS systems such as Micros, Opera ...
None SUMMARY Technical support specialist for POS and payment solutions including but not limited to: CLOVER, PAX, Valor, PayHub Gateway, Dejavoo, Bodega, Mobile and eCommerce. Additional internal IT ...
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None SUMMARY Technical support specialist for POS and payment solutions including but not limited to: CLOVER, PAX, Valor, PayHub Gateway, Dejavoo, Bodega, Mobile and eCommerce. Additional internal IT ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Provide first-level support for POS hardware/software and PAR products * Resolve operational and technical issues quickly and efficiently * Log and manage incidents using our service management tools
Provide first-level support for POS hardware/software and PAR products * Resolve operational and technical issues quickly and efficiently * Log and manage incidents using our service management tools
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Quick apply
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Telephone Technical Support Rep
Chicago, IL · On-site
$50K - $52K/yr
Booklog is looking for a level 1 - 3 technical support individual. This position is to provide ... Booklog is an inventory management and POS software for bookstores and other retail operations.
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Telephone Technical Support Rep
Chicago, IL · On-site
$50K - $52K/yr
Booklog is looking for a level 1 - 3 technical support individual. This position is to provide ... Booklog is an inventory management and POS software for bookstores and other retail operations.
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
POS Support Agent - Etna, Ohio
Gahanna, OH · On-site
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
POS Support Agent - Etna, Ohio
Gahanna, OH · On-site
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Seasonal Pos Technical Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do seasonal pos technical support jobs pay per hour?
What is the difference between Seasonal Pos Technical Support vs Retail Sales Associate?
| Aspect | Seasonal Pos Technical Support | Retail Sales Associate |
|---|---|---|
| Required Credentials | Basic technical knowledge, certifications in POS systems often preferred | High school diploma, customer service skills |
| Work Environment | Retail stores, technical support centers | Retail stores, shopping malls |
| Employer & Industry Usage | Retail businesses, POS system providers | Retail stores, department stores |
| Common Search & Comparison | Technical support roles, POS system troubleshooting |
Seasonal Pos Technical Support focuses on troubleshooting and maintaining POS systems during peak seasons, requiring technical skills. Retail Sales Associates primarily handle customer service and sales. Both roles are common in retail environments but differ in technical requirements and responsibilities.

Job description
Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually, with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember.
A Technical Support representative is expected to work with customers to identify credit card terminal problems. Â They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. Â They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Â Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills.
Responsibilities:
Research and resolve credit card terminal issues and questions from our merchants and our Independent Sales Representatives.
Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Improve terminal performance by identifying problems; recommending changes
Diagnose customer issues through process of elimination by asking probing questions
Provide customers with efficient and courteous service.   Â
Provide resolution by identifying problems; researching answers & guiding  merchants through corrective steps
Receive & resolve inbound calls, emails, chats, tasks, & Tickets             Â
Make follow up outbound calls to customers
Skills Needed:
Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
Excellent listening, written, and verbal communication skills
Strong problem solving skills with proficient attention to detail
Must be able to handle multiple tasks at once in a fast paced call center environment
Interact and coordinate with other departments to resolve customer issues
Ability to adapt to and implement change
Creative and forward thinking
Proficient in relevant computer applications
Bilingual (English/Spanish) is a plus, but not required
2+ years Customer Service/ Technical Support experience preferred, but not required
Experience in the banking or credit card processing industry preferred, but not require
Required Education and Experience
High school diploma or equivalent is required
Knowledge of customer service core principles and practices
Familiarity with the Microsoft Office Suite
All your information will be kept confidential according to EEO guidelines.
Our Culture: We are in search of individuals that share our values: Passion for the work, Understanding, Inventing, Building, Discipline, Learning, and Respect and Teamwork. We are foodies, and we are into fitness. We have outdoor patios for eating and interacting with teams from other divisions. Our Allentown campus holds 3 buildings and over 300 employees. In the spirit of learning and developing, we offer our employees access to various educational resources.Â
About Harbortouch
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
201 - 500 Employees
Headquarters location
Allentown, PA, US
Year founded
1999