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Scratch Ice Cream Jobs (NOW HIRING)

Senior Pastry Assistant

Santa Cruz, CA ยท On-site

$18.25 - $23/hr

THE PENNY ICE CREAMERY | Made From Scratch www.thepennyicecreamery.com The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using ...

Shift Lead (Santa Cruz County)

Santa Cruz, CA ยท On-site

$17.90 - $18.90/hr

The Penny Ice Creamery Made From Scratch www.thepennyicecreamery.com The Penny Ice Creamery is seeking Shift Leads for our Santa Cruz County shops! The Penny Ice Creamery is the only ice cream shop ...

(Palo Alto/Los Altos) Shift Lead

Los Altos, CA ยท On-site

$19.70 - $20.70/hr

The Penny Ice Creamery Made From Scratch www.thepennyicecreamery.com We are seeking passionate and motivated individuals to join our leadership teams at The Penny Ice Creamery shops in Palo Alto and ...

Pastry & Kitchen Manager

Santa Cruz, CA ยท On-site

$70K - $80K/yr

The Penny Ice Creamery Made From Scratch www.thepennyicecreamery.com The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using ...

Area Manager

Santa Cruz, CA ยท On-site

$72K - $82K/yr

THE PENNY ICE CREAMERY Made From Scratch www.thepennyicecreamery.com The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using ...

THE PENNY ICE CREAMERY | Made From Scratch | www.thepennyicecreamery.com The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using ...

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

Crew Member

Downers Grove, IL ยท On-site

$13/hr

Dairy Store Crew Member Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

Shift Leader/Key Holder Just like our farm-fresh milk and super premium ice cream, a career at ... All of our made-to-order menu items are fresh and made completely from scratch. Add convenience to ...

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Scratch Ice Cream information

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$8

$14

$18

How much do scratch ice cream jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for scratch ice cream in the United States is $14.64, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Scratch Ice Cream vs Ice Cream Maker?

AspectScratch Ice CreamIce Cream Maker
Required CredentialsFood safety certification, culinary skillsBasic kitchen skills, sometimes food safety knowledge
Work EnvironmentCommercial kitchens, ice cream shopsHome kitchens, small-scale production
Industry UsageProfessional ice cream productionPersonal or hobbyist ice cream making
Common Search IntentProfessional ice cream creationHome ice cream recipes and equipment

Scratch Ice Cream involves professional techniques, certifications, and commercial environments, focusing on large-scale or artisanal production. Ice Cream Maker typically refers to home appliances or hobbyist activities, requiring less formal credentials. Understanding these differences helps clarify career paths and equipment choices in the ice cream industry.

What are some common challenges faced by team members at a scratch ice cream shop, and how can they be overcome?

Team members at a scratch ice cream shop often encounter challenges such as maintaining product consistency, managing high customer volume during peak hours, and adhering to strict food safety standards. Overcoming these challenges involves strong communication, attention to detail, and teamwork. Staff typically receive thorough training on recipes and equipment, and supportive team structures help everyone stay organized and efficient during busy shifts. A collaborative environment and a willingness to learn make it easier to address issues quickly and provide excellent customer service.

What is Scratch Ice Cream and what do they do?

Scratch Ice Cream is a company that produces artisanal, small-batch ice cream using high-quality, local ingredients. They are known for their unique and creative flavors, often inspired by seasonal ingredients and community collaborations. Scratch Ice Cream operates scoop shops and distributes their products to local markets and restaurants. Their focus is on making ice cream from scratch, without artificial flavors or preservatives, to provide a fresh and flavorful experience for their customers.

What are the key skills and qualifications needed to thrive as an Ice Cream Maker at Scratch Ice Cream, and why are they important?

To thrive as an Ice Cream Maker at Scratch Ice Cream, you need knowledge of food safety, recipe preparation, and experience in a commercial kitchen or food production setting. Familiarity with industrial ice cream machines, mixers, and inventory management systems is often required. Attention to detail, creativity, and teamwork are valuable soft skills for ensuring product quality and innovation. These skills are vital for consistently producing high-quality ice cream, maintaining safety standards, and contributing to a positive team environment.
More about Scratch Ice Cream jobs
What states have the most Scratch Ice Cream jobs? States with the most job openings for Scratch Ice Cream jobs include:
Infographic showing various Scratch Ice Cream job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, 51% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,461 per year, or $14.6 per hour.
Senior Pastry Assistant

Senior Pastry Assistant

The Glass Jar

Santa Cruz, CA โ€ข On-site

$18.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Job description

THE PENNY ICE CREAMERY | Made From Scratch www.thepennyicecreamery.com The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We strive to share our passion for local sourcing and sustainability, and to bring some simple deliciousness and sweet moments into our lives and to our communities. The Penny Ice Creamery Senior Pastry Assistant is the primary person of support for the Kitchen Manager and is able to proficiently execute all production needs in the kitchen

This individual possesses enthusiasm and passion for the culinary and pastry arts. They are a hands-on "doer" that enjoys working with their hands to create delectable made-from-scratch treats. This person finds fulfillment in creating delicious confections every day, including; ice cream, sorbet, praline, fruit compotes and syrups, pastries, marshmallows and meringues, chocolate and caramel sauces, and more.

Higher level functions include: ordering, inventory/ waste management, production scheduling, guiding kitchen staff towards defined outcomes. The Senior Pastry Assistant works closely with the Kitchen Manager to ensure product quality meets The Penny Ice Creamery's strict quality standards at all times, that production facility cleanliness and sanitation protocols are maintained at all times, and that production needs are consistently met within clearly defined parameters. They are highly organized, and able to execute their tasks with precision while maintaining a fast pace in a kitchen environment.

They serve as a role model for kitchen staff and are an exemplar of work ethic, commitment, and professionalism. The Penny Ice Creamery Senior Pastry Assistant will operate all kitchen equipment including our Emery Thompson Batch Ice Cream Freezer and our Pasteurizer. Once hired and trained on making ice cream, we will train this person how to pasteurize.

This person must pass a proctored exam with the California Department of Food and Agriculture to obtain a pasteurization license. Anyone with a current pasteurization license is encouraged to apply. Requirements Qualifications Include: Obtain a pasteurization license with the CDFA once hired.

Demonstrated interest and passion for culinary advancement. Demonstrated kitchen skills (fundamental and technical). Able to lift 50lbs repeatedly (making ice cream is a lot of heavy lifting).

Demonstrated interpersonal and communication skills. Demonstrated success and desire to work in and lead a fast-paced, high-volume, and hands-on environment. Ability to give and receive feedback professionally; other soft skill competencies include emotional intelligence, active listening, compassion, adaptability, critical thinking.

Management experience in a food service establishment is a plus. Reliable transportation. Ability to work 30+ hours a week consistently.

Flexibility with scheduling; ability to work mornings, nights, weekends and holidays. Benefits Benefits & Perks Include: Competitive Compensation Medical, Dental, and Vision Insurance Opportunities for Advancement CalSavers Retirement Savings Program Employee Referral Program Company Outings and Gatherings Discounts at Select Local Businesses Paid Hands-On Training Ice Cream and Coffee. The Glass Jar which includes The Penny Ice Creamery and The Picnic Basket, was founded in Santa Cruz, CA in 2010 with a focus on made from scratch deliciousness, locally sourced ingredients and community.

___ Equal Employment Opportunity Statement At The Glass Jar, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.