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How much do scratch ice cream jobs pay per hour?

As of May 29, 2026, the average hourly pay for scratch ice cream in the United States is $14.64, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ice Cream Maker at Scratch Ice Cream, and why are they important?

To thrive as an Ice Cream Maker at Scratch Ice Cream, you need knowledge of food safety, recipe preparation, and experience in a commercial kitchen or food production setting. Familiarity with industrial ice cream machines, mixers, and inventory management systems is often required. Attention to detail, creativity, and teamwork are valuable soft skills for ensuring product quality and innovation. These skills are vital for consistently producing high-quality ice cream, maintaining safety standards, and contributing to a positive team environment.

What are some common challenges faced by team members at a scratch ice cream shop, and how can they be overcome?

Team members at a scratch ice cream shop often encounter challenges such as maintaining product consistency, managing high customer volume during peak hours, and adhering to strict food safety standards. Overcoming these challenges involves strong communication, attention to detail, and teamwork. Staff typically receive thorough training on recipes and equipment, and supportive team structures help everyone stay organized and efficient during busy shifts. A collaborative environment and a willingness to learn make it easier to address issues quickly and provide excellent customer service.

What is Scratch Ice Cream and what do they do?

Scratch Ice Cream is a company that produces artisanal, small-batch ice cream using high-quality, local ingredients. They are known for their unique and creative flavors, often inspired by seasonal ingredients and community collaborations. Scratch Ice Cream operates scoop shops and distributes their products to local markets and restaurants. Their focus is on making ice cream from scratch, without artificial flavors or preservatives, to provide a fresh and flavorful experience for their customers.

What is the difference between Scratch Ice Cream vs Ice Cream Maker?

AspectScratch Ice CreamIce Cream Maker
Required CredentialsFood safety certification, culinary skillsBasic kitchen skills, sometimes food safety knowledge
Work EnvironmentCommercial kitchens, ice cream shopsHome kitchens, small-scale production
Industry UsageProfessional ice cream productionPersonal or hobbyist ice cream making
Common Search IntentProfessional ice cream creationHome ice cream recipes and equipment

Scratch Ice Cream involves professional techniques, certifications, and commercial environments, focusing on large-scale or artisanal production. Ice Cream Maker typically refers to home appliances or hobbyist activities, requiring less formal credentials. Understanding these differences helps clarify career paths and equipment choices in the ice cream industry.

More about Scratch Ice Cream jobs
What states have the most Scratch Ice Cream jobs? States with the most job openings for Scratch Ice Cream jobs include:
What job categories do people searching Scratch Ice Cream jobs look for? The top searched job categories for Scratch Ice Cream jobs are:
Scratch Ice Cream jobs near you

Ice Cream Production Manager

New City Microcreamery

Shirley, MA • On-site

$90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

DESCRIPTION
Job Title: Ice Cream Production Manager
Location: Shirley, MA
Company: New City Microcreamery
About Us
We are a from-scratch, local ice cream manufacturer dedicated to producing premium-quality products using carefully sourced ingredients and innovative techniques. Our process emphasizes craftsmanship, precision, and consistency-setting a new standard in the world of artisan ice cream. We are proud to be a growing company pushing the boundaries of what ice cream can be.
Position Overview
We are seeking a highly organized and systems-driven Ice Cream Production Manager to lead and scale our production operations. This role prioritizes automation, efficiency, and process development while maintaining exceptional product quality. The ideal candidate thrives in building systems, managing workflows, and optimizing production in a fast-paced manufacturing environment.
Key Responsibilities
• Oversee and optimize daily ice cream production, ensuring efficiency, consistency, and scalability
• Develop, implement, and refine production systems and automation processes
• Manage production schedules to fulfill orders for scoop shops and grocery accounts
• Organize workflows and ensure timely and accurate order fulfillment
• Maintain and enforce strict sanitation and food safety standards
• Train, supervise, and support production staff with a focus on process consistency
• Monitor inventory levels and coordinate purchasing needs
• File and manage paperwork related to grants and operational opportunities
• Collaborate with leadership to continuously improve production capabilities and infrastructure
Qualifications
• Strong background in production, manufacturing, or kitchen operations management
• Experience building or managing systems, workflows, and schedules
• Solid understanding of sanitation practices and food safety regulations
• Minimum of 2 years of pastry or culinary experience (preferred but secondary to production expertise)
• Excellent organizational, leadership, and problem-solving skills
• Ability to manage multiple moving parts in a fast-paced environment
• Spanish language skills are a plus
What We Offer
• Competitive salary starting between $80,000-$90,000 annually
• Paid vacation
• Health insurance options, including dental and vision
• Hands-on training with our Executive Chef
• Opportunity to learn a unique liquid nitrogen ice cream process, flash-freezing for exceptional texture and quality
• A growing role with the ability to shape systems and set the standard for a premium ice cream manufacturing operation
Why Join Us?
This is more than a job-it's an opportunity to play a key role in building a modern, system-driven ice cream production company. You'll help define how we scale, operate, and innovate while gaining rare, hands-on experience with advanced production techniques.
REQUIREMENTS
  • 2 years minimum of operational management

Here at New City, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.

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