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Scheduling Operations Associate Jobs in Portland, OR

About the Role We're looking for a Warehouse Operations Associate to join our fast-paced, hands-on ... Schedule: Day Shift | Monday - Friday | 40 hours per week The Arena Club Standard Life at Arena ...

About the Role We're looking for a Warehouse Operations Associate to join our fast-paced, hands-on ... Schedule: Day Shift | Monday - Friday | 40 hours per week The Arena Club Standard Life at Arena ...

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) -General working ...

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Scheduling Operations Associate information

See Portland, OR salary details

$11

$27

$56

How much do scheduling operations associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for scheduling operations associate in Portland, OR is $27.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $32.12 per hour, depending on experience, location, and employer.

What does an operations associate do?

An operations associate is responsible for supporting the daily functions of a company's operations, such as coordinating schedules, managing data, and ensuring processes run smoothly. They often use tools like spreadsheets and scheduling software and may need strong organizational and communication skills.

What is the difference between Scheduling Operations Associate vs Scheduling Coordinator?

AspectScheduling Operations AssociateScheduling Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in office administrationHigh school diploma; experience in scheduling or administrative roles often preferred
Work EnvironmentOffice setting, often supporting operations teamsOffice environment, coordinating schedules across departments or clients
Employer & Industry UsageUsed in healthcare, logistics, and corporate sectorsCommon in healthcare, education, and corporate sectors
Primary FocusManaging scheduling operations, data entry, and supporting workflowOrganizing and coordinating schedules, communicating with stakeholders

The main difference between a Scheduling Operations Associate and a Scheduling Coordinator lies in their scope of responsibilities. The Associate typically focuses on supporting operational workflows and data management, while the Coordinator emphasizes organizing and communicating schedules across teams or clients. Both roles require similar credentials and are found in various industries, but their specific duties and focus areas differ slightly.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Scheduling Operations Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. This period often determines whether the employee continues in the role or receives additional training and support. It is a common practice to ensure new hires meet job expectations before permanent employment is confirmed.

What are the job duties of a scheduler?

A Scheduling Operations Associate is responsible for creating and managing schedules for staff, equipment, or resources to ensure efficient operations. They coordinate with team members, update schedules as needed, and use scheduling software or tools to maintain accuracy and timeliness.

What does a Scheduling Operations Associate do?

A Scheduling Operations Associate is responsible for coordinating and managing schedules for employees, resources, or services within an organization. Their tasks often include organizing appointments, maintaining calendars, ensuring efficient use of time and resources, and communicating with relevant stakeholders to avoid conflicts or overlaps. They use scheduling software and tools to monitor and adjust schedules as needed, helping to streamline operations and improve productivity. This role requires strong organizational, communication, and problem-solving skills.

What is scheduling operations?

Scheduling operations involves planning and coordinating the timing of tasks, appointments, or resources to ensure efficient workflow. In a Scheduling Operations Associate role, this includes managing schedules, using tools like calendar software, and ensuring timely completion of activities to optimize productivity.

What are the key skills and qualifications needed to thrive as a Scheduling Operations Associate, and why are they important?

To thrive as a Scheduling Operations Associate, you need strong organizational skills, attention to detail, and experience in scheduling or administrative roles, often supported by a bachelor’s degree. Familiarity with scheduling software (such as Microsoft Outlook, Google Calendar, or workforce management systems) and proficiency in Excel are typically required. Excellent communication, problem-solving abilities, and adaptability help you manage shifting priorities and coordinate effectively with teams. These skills ensure efficient operations, minimize scheduling conflicts, and support smooth business workflows.

What are some common challenges faced by Scheduling Operations Associates and how can they be managed?

Scheduling Operations Associates often encounter challenges such as managing last-minute changes, balancing multiple priorities, and coordinating across departments to avoid conflicts. Effective communication, adaptability, and strong organizational skills are essential for success in this role. Utilizing scheduling software and maintaining open channels with stakeholders can help manage these challenges and ensure smooth operations.
What are popular job titles related to Scheduling Operations Associate jobs in Portland, OR? For Scheduling Operations Associate jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Scheduling Operations Associate jobs in Portland, OR look for? The top searched job categories for Scheduling Operations Associate jobs in Portland, OR are:
Infographic showing various Scheduling Operations Associate job openings in Portland, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,891 per year, or $27.8 per hour.
Service Operations Associate (Portland, OR)

Service Operations Associate (Portland, OR)

Mercer Advisors

Portland, OR • On-site

Other

Posted 19 days ago


Mercer Advisors rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Job Summary:

The Service Operations Associate I is a critical operational role within the Client Service department, responsible for executing the administrative and transactional functions that support the firm's service delivery. This centralized team works from a shared queue to ensure timely and accurate processing of client requests, including paperwork, money movement, account maintenance, and custodial interactions.

This role is designed to complement the Relationship Manager (RM) function by handling the behind-the-scenes execution that enables a seamless client experience. While not client-facing, the Service Operations Associate I plays a vital role in maintaining operational excellence, regulatory compliance, and service consistency.

This position offers a clear career path to Service Operations Associate II and III, with increasing levels of complexity, ownership, and leadership within the operations function.

Essential Job Functions for this role include:

Operational Execution

  • Process client paperwork, forms, and documentation with accuracy and efficiency.
  • Execute money movement requests, including wires, ACH transfers, and journal entries, in accordance with firm and custodial policies.
  • Monitor and manage service requests in a centralized queue, ensuring timely resolution and escalation when needed.
  • Maintain detailed records of all transactions and communications in the CRM and custodial platforms.

Custodial & Platform Coordination

  • Serve as a liaison with custodians and third-party platforms to resolve operational issues and facilitate transactions.
  • Stay current on custodial procedures, platform updates, and regulatory requirements.
  • Ensure all operational activities meet compliance standards and internal controls.

Team Collaboration & Support

  • Partner with Relationship Managers and Wealth Advisors to support client service delivery through accurate execution.
  • Collaborate with internal departments (e.g., compliance, financial planning, investment operations) to ensure alignment and efficiency.
  • Participate in team meetings and contribute to process improvement initiatives.
  • Other duties as assigned.

Quality Assurance & Continuous Improvement

  • Identify and report operational inefficiencies or recurring issues.
  • Assist in documenting and refining standard operating procedures (SOPs).
  • Support training and onboarding of new team members as needed.

Career Path & Growth:

  • Service Operations Associate II: Increased ownership of complex transactions, custodial relationships, and process improvement initiatives.
  • Service Operations Associate III: Leadership within the operations team, mentoring junior associates, and driving strategic operational enhancements.

Knowledge, Skills, & Abilities:

Education:        

  • High School diploma with a Bachelor's degree highly preferred

Experience:       

  • Two to Four years of job related experience
  • Financial services industry required
  • Prior experience working in an office environment with a customer service focus helpful

Certifications:  

  • Notary designation a plus

Job Skills:          

  • Ability to prioritize in a fast-paced environment while maintaining client focus and demonstrating attention to detail
  • Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors
  • Excellent verbal and written communications skills a must
  • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus
  •  Strong desire for continuous self-learning and professional growth

Work Schedule:

This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM.  At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.    

All roles classified as a non-exempt are required to record working time into the timekeeping system daily at the start and end of each workday plus a 30-minute unpaid lunch period.

Working Conditions:

This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions.  Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements.  Routinely sitting and standing for periods of time.


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