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Sap Service Delivery Jobs (NOW HIRING)

Senior Technical Service Manager - GCO

Houston, TX · On-site

$102K - $141K/yr

They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. This team is dedicated to customer centricity, client intimacy and support ...

... service delivery. • Contribute to the implementation, configuration, and support of SAP CRM ... solutions, with a focus on SAP Service Cloud v2. Participate in end-to-end delivery activities ...

Technical Service Manager

Chicago, IL

$119K - $120K/yr

Enterprise Cloud Services (ECS) operates SAP's Cloud ERP Private offering (RISE with SAP), delivering technical managed services globally. Technical Service Managers (TSMs) oversee all technical ...

They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. This team is dedicated to customer centricity, client intimacy and support ...

... service delivery. • Contribute to the implementation, configuration, and support of SAP CRM ... solutions, with a focus on SAP Service Cloud v2. Participate in end-to-end delivery activities ...

Cintas Corporation is a Fortune 500 company that provides a variety of products and services to ... delivery through collaboration with functional teams and adherence to development standards.

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Sap Service Delivery information

See salary details

$43.5K

$91.2K

$271.5K

How much do sap service delivery jobs pay per year?

As of Jun 6, 2026, the average yearly pay for sap service delivery in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by SAP Service Delivery professionals, and how can they be effectively managed?

SAP Service Delivery professionals often encounter challenges such as managing complex system integrations, ensuring minimal downtime during upgrades or migrations, and balancing competing priorities across multiple client projects. Effective communication with technical teams and stakeholders, proactive issue identification, and adopting standardized processes like ITIL can help manage these challenges. Building strong relationships with clients and maintaining up-to-date knowledge of SAP technologies also contribute to smoother service delivery and successful project outcomes.

What is the difference between Sap Service Delivery vs SAP Support Specialist?

AspectSap Service DeliverySAP Support Specialist
CredentialsTypically requires SAP certifications, project management skillsRequires SAP certifications, technical troubleshooting skills
Work EnvironmentClient-facing, project-based, involves coordination across teamsTechnical, support-focused, often within IT or support teams
Employer & Industry UsageConsulting firms, large corporations, SAP partnersCorporations, SAP support centers, IT departments
Search & Comparison IntentUnderstanding service delivery roles, project management in SAPTechnical support, troubleshooting, SAP system issues

While both roles involve SAP expertise, Sap Service Delivery focuses on managing SAP projects and client relationships, whereas SAP Support Specialist concentrates on technical troubleshooting and system support. The roles often overlap but serve different functions within SAP environments.

What are the key skills and qualifications needed to thrive as an SAP Service Delivery Manager, and why are they important?

To thrive as an SAP Service Delivery Manager, you need a solid understanding of SAP systems, IT service management, and project delivery, typically backed by a degree in IT or business and relevant SAP certifications. Familiarity with tools like SAP Solution Manager, ITIL frameworks, and incident management platforms is essential. Strong leadership, problem-solving, and communication skills help ensure smooth coordination between technical teams and clients. These skills and qualifications are vital for delivering reliable SAP services, maintaining client satisfaction, and driving continuous improvement.

What is SAP Service Delivery?

SAP Service Delivery refers to the process of managing, supporting, and optimizing the deployment and ongoing operation of SAP software solutions within an organization. Professionals in this role ensure that SAP systems are implemented smoothly, meet business requirements, and deliver expected business value. They coordinate between technical teams, business stakeholders, and external vendors to provide high-quality SAP services, resolve issues, and drive continuous improvement. Their responsibilities often include monitoring system performance, managing updates and upgrades, and ensuring compliance with service level agreements (SLAs).
More about Sap Service Delivery jobs
What job categories do people searching Sap Service Delivery jobs look for? The top searched job categories for Sap Service Delivery jobs are:
Infographic showing various Sap Service Delivery job openings in the United States as of May 2026, with employment types broken down into 7% Internship, 73% Full Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.

Service Delivery Manager

TATA Consulting Services

Bellevue, WA • On-site

$70K - $150K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Roles & Responsibilities: Agile Software Development; SAP BTP; Digital : DevOps 10+ years of experience in delivery management, with preferred experience in SAP BTP and S/4HANA programs Proven track record in leading end-to-end service delivery across development, implementation, and support engagements Experience managing large, distributed teams across onshore, offshore, and nearshore models Strong exposure to Agile, DevOps, and modern engineering practices Own end-to-end delivery across SAP BTP engineering programs, ensuring adherence to scope, schedule, quality, and SLA commitments Drive planning, execution, and delivery across multiple projects, workstreams, and cross-functional teams Proactively manage risks, dependencies, and escalations to ensure predictable outcomes Oversee support operations including incident, problem, and change management to ensure service stability Establish and run delivery governance through structured reviews, dashboards, and reporting Track key delivery metrics including progress, productivity, quality, and SLA adherence Ensure compliance with organizational standards, security requirements, and regulatory controls Drive continuous improvement through data-driven performance management Lead and manage teams across technical, functional, and support roles Optimize resource allocation, utilization, and overall delivery productivity Drive team accountability, collaboration, and performance outcomes Support hiring, onboarding, and capability development aligned to engineering and SAP BTP needs Act as the primary point of contact for stakeholders and leadership Manage communication, expectations, and escalations effectively Build and maintain strong stakeholder relationships to support long-term engagement Own financial aspects including budgeting, forecasting, cost control, and delivery efficiency Identify opportunities to improve delivery productivity, quality, and operational efficiency Promote adoption of automation, innovation, and continuous improvement practices across the delivery lifecycle Implement lessons learned and best practices to enhance delivery maturity TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $70,000 - $150,000 a year #LI-NS4