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Sap Service Delivery Jobs (NOW HIRING)

Wipro Limited

SAP Service Delivery Manager

Northville, NY · On-site

$125K - $210K/yr

SAP Service Delivery Manager City: Northville State/Province: Michigan Posting Start Date: 6/18/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

Solventum

Director - SAP S/4 Service Delivery

$217K/yr

Director - SAP S/4 Service Delivery (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of ...

CARLISLE COMPANIES

Senior SAP Analyst

Carlisle, PA · On-site

This role requires strong expertise in SAP Sales Cloud and SAP Service Cloud, with a focus on delivering integrated customer engagement solutions that align with business objectives. Key ...

CBTS

SAP Solution Delivery (Only W2)

Columbus, OH · On-site

$70 - $72/hr

Coordinate with vendors and third-party service providers to ensure timely delivery and integration of SAP solutions (including but not limited to installation and configuration activities). Assist ...

CBTS

SAP Solution Delivery (Only W2)

Columbus, OH · On-site

$70 - $72/hr

Columbus, OH - Hybrid Pay Rate: $70-72/hour on W2, client will not consider C2C • Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including ...

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Sap Service Delivery information

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$43.5K

$91.2K

$271.5K

How much do sap service delivery jobs pay per year?

As of Jul 11, 2026, the average yearly pay for sap service delivery in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by SAP Service Delivery professionals, and how can they be effectively managed?

SAP Service Delivery professionals often encounter challenges such as managing complex system integrations, ensuring minimal downtime during upgrades or migrations, and balancing competing priorities across multiple client projects. Effective communication with technical teams and stakeholders, proactive issue identification, and adopting standardized processes like ITIL can help manage these challenges. Building strong relationships with clients and maintaining up-to-date knowledge of SAP technologies also contribute to smoother service delivery and successful project outcomes.

What is the difference between Sap Service Delivery vs SAP Support Specialist?

AspectSap Service DeliverySAP Support Specialist
CredentialsTypically requires SAP certifications, project management skillsRequires SAP certifications, technical troubleshooting skills
Work EnvironmentClient-facing, project-based, involves coordination across teamsTechnical, support-focused, often within IT or support teams
Employer & Industry UsageConsulting firms, large corporations, SAP partnersCorporations, SAP support centers, IT departments
Search & Comparison IntentUnderstanding service delivery roles, project management in SAPTechnical support, troubleshooting, SAP system issues

While both roles involve SAP expertise, Sap Service Delivery focuses on managing SAP projects and client relationships, whereas SAP Support Specialist concentrates on technical troubleshooting and system support. The roles often overlap but serve different functions within SAP environments.

What are the key skills and qualifications needed to thrive as an SAP Service Delivery Manager, and why are they important?

To thrive as an SAP Service Delivery Manager, you need a solid understanding of SAP systems, IT service management, and project delivery, typically backed by a degree in IT or business and relevant SAP certifications. Familiarity with tools like SAP Solution Manager, ITIL frameworks, and incident management platforms is essential. Strong leadership, problem-solving, and communication skills help ensure smooth coordination between technical teams and clients. These skills and qualifications are vital for delivering reliable SAP services, maintaining client satisfaction, and driving continuous improvement.

What is SAP Service Delivery?

SAP Service Delivery refers to the process of managing, supporting, and optimizing the deployment and ongoing operation of SAP software solutions within an organization. Professionals in this role ensure that SAP systems are implemented smoothly, meet business requirements, and deliver expected business value. They coordinate between technical teams, business stakeholders, and external vendors to provide high-quality SAP services, resolve issues, and drive continuous improvement. Their responsibilities often include monitoring system performance, managing updates and upgrades, and ensuring compliance with service level agreements (SLAs).
More about Sap Service Delivery jobs
What job categories do people searching Sap Service Delivery jobs look for? The top searched job categories for Sap Service Delivery jobs are:
Sap Service Delivery jobs near you
Infographic showing various Sap Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 33% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.

SAP Service Delivery Manager

Futran Tech Solutions Pvt. Ltd.

Skokie, IL • On-site

Full-time

Re-posted 8 days ago

Job description

Job Description :
Job Title: SAP Service Delivery Manager
Location- Skokie, IL - Day 1 Onsite
Key responsibilities:
As an SAP Service Delivery manager, the associate is expected to lead large Managed Services program with SAP at its core for multiple business lines with multiple landscapes and also provide oversight for delivery led growth for SAP Projects. Associate must have proven experience in managed services projects with strong orientation to ITIL best practices and expertise in leading SAP projects using SAP Activate Methodology.
Associate must have proven experience as lead in SAP projects and must have strong background in either SAP Finance or SAP Logistics and bring thought leadership, innovation, AI infusion, automation to improve productivity and efficiency in the processes.
The role carries end to end accountability for revenue growth, delivery ownership, financial performance, strengthening customer outcomes, customer delight and building a future ready talent ecosystem aligned to customer needs and Wipro's strategic priorities.
Mandatory Skills:
  • Must have atleast 15 years of SAP experience which must at least 7 years as SAP Service Delivery Manager and / or SAP Program Manager
  • Must have strong hands-on experience in SAP FICO or SAP Logistics (MM/LE/WM) and good overall understanding of cross module integration and SAP Technical aspects (ABAP, UI5/Fiori, Basis and Integration)
  • Must have led two large managed services program with strong fundamentals on ITIL best practices for Incident Management, Service Request Management, Problem management, Manor Incident Management, RCA processes, Change & Release Management and proven record on value addition to customer. Must have implemented automation or simplification tents using AI in managed services or SAP projects
  • Must have led atleast two large end to end SAP implementation projects using Activate Methodology
  • This role is primarily for SAP Service Delivery Management and also expects to be the face of Wipro for any SAP projects in terms of providing Governance and monitoring project health
  • Must lead innovation, automation and AI infusion to simplify and automate the processes using latest SAP technologies - Gen AI & Joule. Be aware of AI offering.
  • Coordinate with offshore team in terms of handling managed services function to comply with SLAs & KPIs and track customer sensitive aspects like ageing of tickets, resolving P1 & P2 within SLAs, Submission of RCAs and corrective actions on time, commitment tracker with high say - do ratio, ticket monitoring and analysis for improving productivity, left shift, development of chat-bots for self-help, improve FCR, timely resolution of customer sensitive issues etc
  • Understand customer landscape, pain points, opportunities for consolidation, standardization and upgrades in SAP environment. Bring though leadership to showcase Wipro capability and differentiators to drive delivery leg growth, proactive account mining and shaping of the projects. Provide oversight on project health and help stay green from start to end
  • Excellent stakeholder management, communication, and leadership skills. Must have good & effective communication skills to engage customer and lead conversations as SAP lead for Managed services and / or SAP projects weekly, monthly and quarterly, strengthen customer relations and improve net promotors. Follow through on customer IT journey and engage Wipro functions (sales, competency team and AI Innovation teams) to gain customer mind-share and lead conversations to opportunities for growth (pipeline conversion).
  • AI Infusion: Drive delivery excellence through WeGA and Wings framework adoption, with a strong focus on AI infusion to improve productivity and deliver greater customer value.
  • Deep capability in resource management, competency planning, and workforce development. Mentor and lead his next in line for project monitoring and control. Perform skill assessment and take interventions to address skill and competency gaps continually. Build and sustain a future-ready talent pipeline aligned with practice demand in collaboration with competency teams.
  • Help in infusion of NGAs and promote associates to n+1 level continually and to projects and manage key talent and SMEs for knowledge retention and foster culture to learn, train and adopt SAP AI, develop use cases for AI and automation and proactively showcase team's prowess on AI and innovation
  • Act as the primary escalation point for delivery challenges, ensuring proactive risk identification and mitigation.
  • Ensure efficient and timely resource fulfilment in collaboration with TSC, TA, and account teams, balancing margin, quality, and risk while minimizing escalations and revenue loss.
  • Lead cost optimization initiatives across delivery and operations.

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