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Sap Service Delivery Jobs (NOW HIRING)

SAP Service Delivery Manager City: Northville State/Province: Michigan Posting Start Date: 5/29/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

Identify, track, and resolve technical risks and issues across SAP development projects, maintaining project timelines and quality standards. • Oversee SAP service delivery and system integration ...

SAP Solutions Engineer

Lisle, IL · On-site

$130K - $140K/yr

Oversee SAP service delivery and system integration efforts to ensure compliance with client expectations, service level agreements (SLAs), and key performance indicators (KPIs). * Monitor and ...

SAP Engineer

Columbus, OH · Hybrid

$64.50 - $84/hr

Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud. * Oversee the design, configuration ...

New

SAP Engineer

Columbus, OH · On-site

$64.50 - $84/hr

Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud. * Oversee the design, configuration ...

Coordinate with vendors and third-party service providers to ensure timely delivery and integration of SAP solutions (including but not limited to installation and configuration activities). Assist ...

New

Responsibilities: • Collaborate on end-to-end SAP solution delivery for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud. • Oversee the ...

New

SAP C4C Consultant

Alloway, NJ · Hybrid

$62.50 - $85.50/hr

... SAP Service Cloud in support and evolution contexts. What is this all about? Your main responsibilities will be: 1.-End-to-end SAP CX delivery Business analysis, solution recommendation, solution ...

SAP SD S/4HANA Consultant

Austin, TX · On-site

$62.50 - $85.25/hr

... delivery models Nice-to-Have Skills: • Experience with SAP Service Management (SM) • Knowledge of SAP PP processes • SAP SD certification • Exposure to high-tech or manufacturing industries

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Sap Service Delivery information

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$43.5K

$91.2K

$271.5K

How much do sap service delivery jobs pay per year?

As of Jun 6, 2026, the average yearly pay for sap service delivery in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by SAP Service Delivery professionals, and how can they be effectively managed?

SAP Service Delivery professionals often encounter challenges such as managing complex system integrations, ensuring minimal downtime during upgrades or migrations, and balancing competing priorities across multiple client projects. Effective communication with technical teams and stakeholders, proactive issue identification, and adopting standardized processes like ITIL can help manage these challenges. Building strong relationships with clients and maintaining up-to-date knowledge of SAP technologies also contribute to smoother service delivery and successful project outcomes.

What is the difference between Sap Service Delivery vs SAP Support Specialist?

AspectSap Service DeliverySAP Support Specialist
CredentialsTypically requires SAP certifications, project management skillsRequires SAP certifications, technical troubleshooting skills
Work EnvironmentClient-facing, project-based, involves coordination across teamsTechnical, support-focused, often within IT or support teams
Employer & Industry UsageConsulting firms, large corporations, SAP partnersCorporations, SAP support centers, IT departments
Search & Comparison IntentUnderstanding service delivery roles, project management in SAPTechnical support, troubleshooting, SAP system issues

While both roles involve SAP expertise, Sap Service Delivery focuses on managing SAP projects and client relationships, whereas SAP Support Specialist concentrates on technical troubleshooting and system support. The roles often overlap but serve different functions within SAP environments.

What are the key skills and qualifications needed to thrive as an SAP Service Delivery Manager, and why are they important?

To thrive as an SAP Service Delivery Manager, you need a solid understanding of SAP systems, IT service management, and project delivery, typically backed by a degree in IT or business and relevant SAP certifications. Familiarity with tools like SAP Solution Manager, ITIL frameworks, and incident management platforms is essential. Strong leadership, problem-solving, and communication skills help ensure smooth coordination between technical teams and clients. These skills and qualifications are vital for delivering reliable SAP services, maintaining client satisfaction, and driving continuous improvement.

What is SAP Service Delivery?

SAP Service Delivery refers to the process of managing, supporting, and optimizing the deployment and ongoing operation of SAP software solutions within an organization. Professionals in this role ensure that SAP systems are implemented smoothly, meet business requirements, and deliver expected business value. They coordinate between technical teams, business stakeholders, and external vendors to provide high-quality SAP services, resolve issues, and drive continuous improvement. Their responsibilities often include monitoring system performance, managing updates and upgrades, and ensuring compliance with service level agreements (SLAs).
More about Sap Service Delivery jobs
What job categories do people searching Sap Service Delivery jobs look for? The top searched job categories for Sap Service Delivery jobs are:
Infographic showing various Sap Service Delivery job openings in the United States as of May 2026, with employment types broken down into 7% Internship, 73% Full Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.
SAP Service Delivery Manager

SAP Service Delivery Manager

Wipro Limited

Northville, NY • On-site

$125K - $210K/yr

Full-time

Medical, Dental, PTO

Posted 12 days ago


Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

112th of 203 rated it services


Job description

Job Title: SAP Service Delivery Manager
City: Northville
State/Province: Michigan
Posting Start Date: 5/29/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role: SAP Service Delivery Manager
Location: Northville, MI or Skokie, IL
Key responsibilities:
As an SAP Service Delivery manager, the associate is expected to lead large Managed Services program with SAP at its core for multiple business lines with multiple landscapes and also provide oversight for delivery led growth for SAP Projects. Associate must have proven experience in managed services projects with strong orientation to ITIL best practices and expertise in leading SAP projects using SAP Activate Methodology.
Associate must have proven experience as lead in SAP projects and must have strong background in either SAP Finance or SAP Logistics and bring thought leadership, innovation, AI infusion, automation to improve productivity and efficiency in the processes.
The role carries end to end accountability for revenue growth, delivery ownership, financial performance, strengthening customer outcomes, customer delight and building a future ready talent ecosystem aligned to customer needs and Wipro's strategic priorities.
Mandatory Skills:
  • Must have atleast 15 years of SAP experience which must at least 7 years as SAP Service Delivery Manager and / or SAP Program Manager
  • Must have strong hands-on experience in SAP FICO or SAP Logistics (MM/LE/WM) and good overall understanding of cross module integration and SAP Technical aspects (ABAP, UI5/Fiori, Basis and Integration)
  • Must have led two large managed services program with strong fundamentals on ITIL best practices for Incident Management, Service Request Management, Problem management, Manor Incident Management, RCA processes, Change & Release Management and proven record on value addition to customer. Must have implemented automation or simplification tents using AI in managed services or SAP projects
  • Must have led atleast two large end to end SAP implementation projects using Activate Methodology
  • This role is primarily for SAP Service Delivery Management and also expects to be the face of Wipro for any SAP projects in terms of providing Governance and monitoring project health
  • Must lead innovation, automation and AI infusion to simplify and automate the processes using latest SAP technologies - Gen AI & Joule. Be aware of AI offering.
  • Coordinate with offshore team in terms of handling managed services function to comply with SLAs & KPIs and track customer sensitive aspects like ageing of tickets, resolving P1 & P2 within SLAs, Submission of RCAs and corrective actions on time, commitment tracker with high say - do ratio, ticket monitoring and analysis for improving productivity, left shift, development of chat-bots for self-help, improve FCR, timely resolution of customer sensitive issues etc
  • Understand customer landscape, pain points, opportunities for consolidation, standardization and upgrades in SAP environment. Bring though leadership to showcase Wipro capability and differentiators to drive delivery leg growth, proactive account mining and shaping of the projects. Provide oversight on project health and help stay green from start to end
  • Excellent stakeholder management, communication, and leadership skills. Must have good & effective communication skills to engage customer and lead conversations as SAP lead for Managed services and / or SAP projects weekly, monthly and quarterly, strengthen customer relations and improve net promotors. Follow through on customer IT journey and engage Wipro functions (sales, competency team and AI Innovation teams) to gain customer mind-share and lead conversations to opportunities for growth (pipeline conversion)

Mandatory Skills: Delivery Management.
Experience: >10 YEARS.
The expected compensation for this role ranges from $125,000 to $210,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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