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Sap Key User Jobs (NOW HIRING)

Heraeus

Supply Chain Planner

Buford, GA · On-site

$27 - $36.50/hr

Create and maintain Material Master on A-segment (Basic data) level: sole responsibility for creating new materials in SAP * Key User for Product Lifecycle Management-Process, first contact for local ...

The Gill Corporation

SAP PP/MM Manager (83425)

El Monte, CA · On-site

$148.40K - $178.80K/yr

Coordinate and conduct training to key user * Production Support * Troubleshoot application issues ... SAP PPDS Experience highly desired * Experience with SAP IBP highly desired * Understand business ...

SAP

User Experience Design Expert

Manhattan, NY · On-site

SAP Global Marketing, Inc. seeks a User Experience Design Expert at our New York, NY location ... Take a user-centered design approach, rapidly test and iterate on designs, establish key ...

Heraeus Medical LLC

Supply Chain Planner

Buford, GA · On-site

$27 - $36.50/hr

Create and maintain Material Master on A-segment (Basic data) level: sole responsibility for creating new materials in SAP * Key User for Product Lifecycle Management-Process, first contact for local ...

Syngenta

Vendor and Data Management Analyst

Nampa, ID · On-site

Serve as an SAP Key User - support the validation of the SAP Quality Module Master Data. * Support staff cross-training across functions and ensure HSE compliance within each process. * Review and ...

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How much do sap key user jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for sap key user in the United States is $69.36, according to ZipRecruiter salary data. Most workers in this role earn between $56.73 and $81.25 per hour, depending on experience, location, and employer.

What is an SAP Key User job?

An SAP Key User is a knowledgeable employee who acts as a bridge between end users and the IT or SAP support team. They provide expertise in a specific SAP module, assist colleagues with system-related issues, and help ensure smooth operations. SAP Key Users also contribute to system testing, process optimization, and training initiatives to maximize efficiency within their department.

What are the key skills and qualifications needed to thrive in the Sap Key User position, and why are they important?

To thrive as a Sap Key User, you need in-depth knowledge of SAP modules relevant to your business domain, strong analytical abilities, and a foundational understanding of business processes. Experience with SAP ERP systems, user training tools, and sometimes SAP Key User certification are typical technical requirements. Excellent communication, problem-solving skills, and the ability to coordinate between technical teams and end users are highly valued soft skills. These capabilities are crucial for ensuring smooth system operations, effective issue resolution, and driving continuous process improvements within an organization.

What are the typical daily responsibilities of a SAP Key User?

As a SAP Key User, your daily responsibilities often include providing support to end users, troubleshooting and resolving system issues, and helping to maintain data accuracy within SAP. You may also conduct training sessions for colleagues, test new features or updates before wider implementation, and collaborate with IT or SAP consultants to communicate user needs and system requirements. Additionally, you’ll often document process changes and create user guides to assist team members. This role serves as an essential link between business operations and the IT department, helping to ensure that SAP systems are used efficiently and effectively throughout the organization.
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Sap Key User jobs near you
Infographic showing various Sap Key User job openings in the United States as of May 2026, with employment types broken down into 6% Locum Tenens, 6% As Needed, 82% Full Time, and 6% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $144,259 per year, or $69.4 per hour.

Manager, Customer Service & Logistics

SCHOTT AG

Rye Brook, NY • Hybrid

Other

Posted 24 days ago

Job description

About us

Lead and manage end-to-end customer service and logistics operations for the United States and Canada Tubing markets. Ensure optimal inventory levels across the US to achieve the highest standards of customer satisfaction while driving operational efficiency, continuous improvement, and team performance.

Your Contribution

Customer Service & Logistics Operations
   Manage all customer service and logistics functions for Pharmaceutical and Technical Tubing across the United States and Canada.
   Serve as the primary point of accountability for the US Tubing warehouse, overseeing daily operations, safety, and compliance.
   Coordinate transactions with other SCHOTT Tubing plants regarding deliveries, product specifications, and customer complaint resolution.
   Continuously evaluate operational performance against established KPIs and targets, driving corrective actions where needed.
Supply Chain & Inventory Management
   Develop, optimize, and implement supply chain and logistics concepts to improve cost efficiency and service levels.
   Set inventory guidelines for Tubing, Drainline, and Gage Glass product lines, maintaining stock levels that balance cost and customer fulfillment requirements.
   Manage purchasing and inventory of Drainline coupling and hardware components to ensure uninterrupted supply.
People Management & Leadership
   Lead, mentor, and develop a customer service and logistics team, fostering a culture of accountability, collaboration, and continuous improvement.
   Set clear performance goals, conduct regular reviews, and provide ongoing coaching and feedback to team members.
   Manage workload distribution, resolve team conflicts, and support professional development and succession planning.
Business Development & Process Improvement
   Identify and implement opportunities to improve customer service processes based on customer survey results, complaint trends, and market feedback.
   Develop and execute plans to enhance service quality, reduce lead times, and strengthen customer relationships.
   Review operations on an ongoing basis and enforce necessary organizational changes to keep pace with evolving business needs.
Reporting, Planning & Systems
   Assume full responsibility for logistics reporting, operational planning, and the budgeting process.
   Serve as SAP Key User, overseeing all relevant reporting functions in BI and maintaining CRM data integrity.

Your Profile

   Minimum 5 years' experience in Customer Service, Logistics or Sales Operations.
   Results-driven leader with strong commercial and customer-service orientation.
   Excellent analytical, organizational, and problem-solving capabilities.
   Clear and confident communicator able to interface with customers, sales teams, and international partners.
   Advanced computer literacy; strong SAP experience required; CRM and BI tools preferred.
   Flexible, hands-on mindset suited to a fast-paced sales-office environment.
   High emotional intelligence with the ability to motivate and align cross-functional teams.

Your Benefits

SCHOTT's commitment to your continued development is matched by a benefits offering designed to support how you work and live. From active health management and flexible working hours to hybrid work models, our approach is focused on enabling you to perform at your best. Discover a distinctive corporate culture where everyone is encouraged to grow, thrive, and realize their full potential.

Apply