Job Summary:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of clients. As a Product Director in Sanctions & Client List Screening, you will lead the development of products that enhance customer satisfaction and oversee the global product strategy for sanctions screening within the Payments domain.
Responsibilities:
• Own and implement the global product vision and strategy for sanctions screening capabilities, aligned to Wholesale Payments and firmwide control expectations.
• Manage a multi-year product roadmap that supports screening across asset types and business use cases; socialize priorities with senior stakeholders and governance forums.
• Identify top use cases and drive prioritization based on risk reduction, regulatory expectations, client outcomes, scalability, and total cost of ownership.
• Establish and run product governance to maintain design principles, standards, and decision frameworks (e.g., change management, data requirements, tuning/optimization approach, platform modernization priorities).
• Partner with Compliance, Risk, Legal, Model Risk/Validation (as applicable), and Audit stakeholders to ensure capabilities are defensible, well-documented, and exam-ready.
• Provide senior oversight of screening operations outcomes—working with operations leadership on capacity planning, SLA performance, quality assurance, escalation protocols, and continuous improvement.
• Define and monitor key KPIs/KRIs (e.g., alert volumes, aging/backlogs, quality results, false positive reduction, tuning outcomes, platform stability) and ensure performance is understood and acted upon.
• Drive end-to-end issue management and remediation for defects, data quality gaps, or process breakdowns, ensuring sustainable fixes across technology and operations.
• Recruit, coach, and retain a diverse team of product leaders and contributors accountable for requirements, user journeys, and end-to-end lifecycle delivery.
• Translate customer and internal stakeholder needs into clear business requirements, epics, and acceptance criteria; support technology execution from discovery through launch and iteration.
• Lead go-to-market/enablement activities for new capabilities (internal and external as relevant), including readiness materials, training, and stakeholder education.
Qualifications:
Required:
• 10+ years of progressive Product Management experience within a bank, payments company, fintech, or regulated financial services environment
• Demonstrated success building and scaling complex, cross-functional products/services with measurable outcomes and strong governance
• Strong understanding of sanctions screening concepts and operating ecosystems (e.g., watchlist ingestion, matching, case workflows, tuning optimization, change control, data dependencies)
• Proven ability to lead in a matrixed environment—partnering effectively across Technology, Operations, Compliance, Risk, and Legal; able to challenge and drive decisions
• Deep knowledge of APIs and platform product practices (client/developer needs, documentation, lifecycle/versioning, reliability, adoption)
• Exceptional executive communication skills (written and verbal), including senior management and client-facing materials
• Bachelor's degree or equivalent required
• Create and manage a global vendor/partner framework and engagement model to support screening capabilities where applicable
• Establish performance management disciplines and ensure vendor decisions support resiliency, compliance, scalability, and cost effectiveness
• Strong prioritization and execution discipline across complex dependencies
• Clear, decisive communication and stakeholder influence
• Talent development and team-building at scale
Preferred:
• Recognized thought leader within a related field
• Experience delivering screening/controls capabilities across multiple asset types, products, or lines of business (beyond payments)
• Product experience in identity/verification, KYC/KYB, beneficiary validation, payment instrument validation, or trust & safety programs
• Familiarity with e-commerce/marketplace/third-party processing models (B2B, B2C, B2B2C) and associated risk flows
• Experience driving modernization (workflow automation, data quality controls, case management enhancements) while maintaining strong auditability
• Enterprise product leadership with a strong risk-and-controls mindset
• Ability to operate with precision in a regulated environment
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.