Salesforce Support Jobs in Kentucky (NOW HIRING)

Big Ass Who?

We didn't set out to start a fan company. We set out to solve a problem-workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that's just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. "Can a fan be made to revolutionize comfort for people?" he uttered.

That's when the HVLS Fan Company was born-with the first-ever patented high-volume, low-speed fan. But that name? BOR-ing. And customers knew it. We kept getting calls asking, "Are you the guys who make those big ass fans?" Hell yeah, we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don't just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do.

Our success is a result of the Big Ass Fans team's innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a "get it done" mentality to BAF and the industrial business and contribute in a meaningful way to realize the company's full potential in the market.

Opportunity

Join our dynamic IT team and take the lead in building the next generation of Salesforce solutions powered by Agentforce and Einstein. You'll shape intelligent automation, smart integrations, and seamless user experiences that elevate how our entire business operates.

As a Big Ass Fans Salesforce Developer, you'll architect, develop, and optimize cutting-edge workflows, automations, and integrations, that empower both internal users and partner communities. If you bring experience with Salesforce Marketing Cloud, even better! You'll have an opportunity to make an immediate impact.

What You'll Do

• Lead the design, development, and deployment of Salesforce solutions, focusing on Agentforce and Einstein features for AI-driven automation and insights.
• Build, optimize, and maintain integration between Salesforce and other enterprise systems (e.g., ERP, web platforms, Mulesoft, APIs).
• Develop and manage complex workflows, process automations, and approval processes using Salesforce Flow, Process Builder, and Apex.
• Implement and support Partner Communities, ensuring secure and scalable external user experiences.
• Collaborate with IT, business stakeholders, and external partners to gather requirements and deliver robust solutions.
• Support and extend Salesforce Marketing Cloud integrations and campaigns.
• Ensure best practices for security, data integrity, and compliance.
• Stay current with Salesforce releases, new features, and industry trends, especially in AI and automation.
• Provide technical support, documentation, and training to end users.
  

What You'll Bring

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 3+ years of hands-on Salesforce development experience (Apex, Lightning, Flows, Process Builder)
• Salesforce Certified Platform Developer is required.
• Salesforce Agentforce Specialist is preferred
• Demonstrated experience with Agentforce (Salesforce AI/automation) and Einstein (AI/analytics) features
• Strong background in building and maintaining integrations (REST/SOAP APIs, Mulesoft, external systems)
• Experience with Salesforce Partner Communities/ Experience Cloud and Marketing Cloud is highly desirable
• Proven ability to design and implement complex workflows and automations
• Excellent problem-solving, communication, and project management skills
• Salesforce certifications (Platform Developer, Integration Architect, Marketing Cloud, etc.) are a plus
  

Think you have what it takes, but your background doesn't perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you'll succeed with your unique skills in your application.

First 90 Days

Every Big Ass Fans employee is essential in working towards the company's growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you'll be set up for a great first day, week, month, quarter and beyond! Here's a snapshot of the first 90 days as a BAF Salesforce Developer:

Days 1-30:

• Complete your onboarding activities, including an onsite 4-day FANdamentals training
• Onboard with IT and business teams
• Review current Salesforce architecture, integrations, and automation landscape
• Meet stakeholders to understand business goals and technical requirements
• Assess current AI, Einstein, and Salesforce development and identify immediate risks or gaps

Days 31-60:

• Lead immediate advancements in Agentforce and Einstein feature deployments
• Begin optimizing key workflows and integrations
• Establish coding standards and documentation practices
• Provide regular status updates to stakeholders and adjust plans as needed

Days 61-90+:

• Accelerate automation and integration projects
• Deliver new features for partner communities
• Lead user training and support
• Identify ongoing improvement opportunities

The Interview Process:

1. Our First Chat:You'll be speaking with a BAF Recruiter! Here, you'll discuss the opportunity more in-depth, and talk through any questions you have about the company.
2. Virtual Interview:This will be a virtual video interview with the VP of IT. In this meeting, you'll go through all of the in-depth details of the position, going over the day-to-day operations, and learn about the role's expectations.
3. On-site Interview:You'll be invited to our US Headquarters to meet with the VP of IT, and a few other leaders to cover any unanswered questions.

How do you live life Big Ass?

Wonderwhatit'sliketowalkthroughourHeadquarters,orwhatbenefitsandperksBAFershave?Clickheretolearnmore!

Be a part of something BIG

You're not just a member of the Big Ass Fans team; it's BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable!

Why haven't you applied yet?

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.

If you need assistance or an accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.