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Salesforce Support Jobs in Iowa (NOW HIRING)

360 IT Professionals

Desktop Support

Des Moines, IA

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

SHAZAM

Digital Support Analyst

Des Moines, IA · On-site

$20.80 - $29.80/hr

SHAZAM is looking for a Digital Support Analyst to join our team. In this role, you will be ... Adept at utilizing a CRM solution to log and track client inquiries and knowledge of Salesforce ...

360 IT Professionals

Desktop Support

Des Moines, IA · On-site

$19.75 - $25.25/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

360 IT Professionals

Desktop Support

Des Moines, IA · On-site

$19.75 - $25.25/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Experienced in PC (desktop/laptop/thin client) support - both desk side and remote Experienced in ...

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Salesforce Support information

See Iowa salary details

$38K

$92.9K

$145.6K

How much do salesforce support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for salesforce support in Iowa is $92,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $111,800.00 per year, depending on experience, location, and employer.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are popular job titles related to Salesforce Support jobs in Iowa? For Salesforce Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Salesforce Support jobs in Iowa look for? The top searched job categories for Salesforce Support jobs in Iowa are:
Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,858 per year, or $44.6 per hour.

Enterprise System Administrator (Salesforce Admin)

Cottingham & Butler

Dubuque, IA • On-site, Remote

Full-time

Re-posted 16 days ago

Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

87th of 303 rated insurance

Job description

Cottingham & Butler is looking for an experienced Enterprise Systems Administrator to manage and enhance our enterprise applications, including Salesforce and internally built platforms. You'll lead system administration, configuration, integrations, and platform strategy while partnering with Technology, Data, Security, and business teams to ensure reliable, scalable systems.
What You'll Do
  • Administer and optimize CRM and enterprise applications.
  • Manage roles, permissions, security settings, workflows, and automation.
  • Configure and customize platforms using declarative tools and development where needed.
  • Oversee releases, upgrades, and adoption of new features.
  • Maintain data quality and governance standards.
  • Partner with business units to improve processes and system usage.
  • Support and develop API integrations and data flows.
  • Build reports, dashboards, automation, and proof-of-concept solutions.
  • Evaluate platform capabilities, including AI tools like Salesforce Einstein.
  • Document system architecture and provide advanced user support and training.

Required Qualifications
  • Bachelor's degree in IT, Computer Science, Information Systems, Business, or equivalent experience.
  • 5+ years administering enterprise applications (CRM/ERP).
  • Hands-on Salesforce administration experience.
  • Experience with API integrations and data synchronization.
  • Strong understanding of security, governance, and reporting.

Preferred Qualifications
  • Salesforce development (Apex, Flow, LWC) and Salesforce certifications.
  • Experience in insurance, financial services, or agency management systems (e.g., Applied Epic).
  • Experience with platform AI tools and low-code/custom-built applications.

Skills & Competencies
Technical expertise, business acumen, strategic thinking, strong communication, and adaptability across platforms.
About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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