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Salesforce Support Jobs in Iowa (NOW HIRING)

Holmes Murphy

Salesforce Administrator

Waukee, IA

We're seeking a Salesforce Administrator to support and enhance our Salesforce platform, ensuring it remains a powerful tool for collaboration, client engagement, and operational excellence. This ...

Holmes Murphy

Salesforce Administrator

Waukee, IA · On-site

We're seeking a Salesforce Administrator to support and enhance our Salesforce platform, ensuring it remains a powerful tool for collaboration, client engagement, and operational excellence. This ...

Holmes Murphy

Salesforce Administrator

Waukee, IA · On-site

We're seeking a Salesforce Administrator to support and enhance our Salesforce platform, ensuring it remains a powerful tool for collaboration, client engagement, and operational excellence. This ...

Metalcraft Inc

Global Account Executive

Mason City, IA · On-site

Maintain accurate customer, prospect, pipeline, and forecast information within Salesforce. * Support the successful launch and development of new customer and partner relationships. What We're ...

New

Metalcraft Inc

Global Account Executive

Mason City, IA · On-site

Maintain accurate customer, prospect, pipeline, and forecast information within Salesforce. * Support the successful launch and development of new customer and partner relationships. What We're ...

New

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How much do salesforce support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for salesforce support in Iowa is $92,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $111,800.00 per year, depending on experience, location, and employer.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

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Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,858 per year, or $44.6 per hour.

Inside Sales Representative

Hirsh Industries, LLC

West Des Moines, IA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About the Role
Hirsh Industries is seeking an organized, motivated Inside Sales Representative to manage a portfolio of small and developing accounts while supporting the broader sales organization.
This role is a blend of account management, proactive selling, sales administration, and customer support. The right person will be comfortable owning customer relationships, following up on opportunities, closing orders, maintaining accurate account information, and helping the sales team operate efficiently.
This is also a development role for someone who wants to grow a career in sales. Strong performers will build product knowledge, customer relationships, and selling skills that can lead to larger account management and outside sales opportunities as the business grows.
Key ResponsibilitiesManage and Grow Assigned Accounts
  • Serve as the primary point of contact for a portfolio of small and developing accounts.
  • Build relationships with customers and manufacturer representatives through phone, email, and virtual meetings.
  • Make proactive outbound calls to identify opportunities, follow up on quotes, recommend products, and close orders.
  • Grow revenue within assigned accounts by staying close to customer needs and following through on sales opportunities.
  • Build simple account plans and work toward assigned sales and growth targets.
  • Maintain accurate account, activity, opportunity, and pipeline information in Salesforce.
Support the Sales Organization
  • Manage the Sales Support inbox and respond to sales-related requests in a timely and professional manner.
  • Calculate, verify, and document special price quotes.
  • Work with dealers and customer service to resolve incomplete purchase orders.
  • Maintain accurate data in Salesforce and customer vendor portals, including pricing, freight quotes, item setup, contacts, and account notes.
  • Prepare sales presentations, provide product information, and fulfill sample and literature requests.
  • Help keep product information accurate across company systems and the website.
  • Coordinate internal meetings, customer meetings, and national trade shows.
  • Capture and communicate meeting notes, action items, and follow-up items.
Reporting and Sales Tools
  • Use Microsoft Excel and other data tools to review sales information, prepare reports, and identify useful account insights.
  • Use Salesforce to track customer activity, opportunities, and account information.
  • Use modern tools, including AI tools such as Claude and ChatGPT, to work more efficiently and improve the quality and speed of sales support work.
Required Qualifications
  • College degree or equivalent experience.
  • Strong customer service and communication skills.
  • Comfortable making outbound phone calls and speaking with customers.
  • Strong organizational skills and attention to detail.
  • Ability to balance administrative support work with proactive selling activity.
  • Proficiency with Microsoft Office, including Excel and PowerPoint.
  • Expertise with pivot tables, vlookups and other Excel related skills
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • Prior sales, account management, or customer-facing experience.
  • Experience using Salesforce or another CRM system.
  • Strong analytical skills and the ability to turn sales data into useful business insight.
  • Familiarity with AI tools such as Claude or ChatGPT.
Compensation and Benefits
  • Competitive base salary plus discretionary bonus and profit sharing tied to company performance.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid time off.
  • Hybrid work schedule.
  • Collaborative home-office culture with a focus on work-life balance.
  • Growth opportunity into larger account management and outside sales roles for strong performers.
What Makes Someone Successful in This Role
The successful candidate will be organized, proactive, comfortable on the phone, and willing to learn the commercial office furniture business. This person should be able to follow through on details, communicate clearly with customers and internal teams, and take ownership of assigned accounts.
This is a good role for someone who wants to build a long-term sales career and is willing to do both the customer-facing and detail-oriented work required to support growth.
How to Apply
If you are organized, driven, and interested in building a career in sales, we would like to hear from you.
Apply today to join the Hirsh Industries sales team.
Hirsh Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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