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Salesforce Analyst Jobs in Washington (NOW HIRING)

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Salesforce Analyst

Washington, DC · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • PTO

Two (2) years of experience in Salesforce Summary We are seeking an experienced Salesforce Business Analyst to support a federal client in assessing, analyzing, and improving an existing Salesforce ...

Be Seen First

Salesforce Analyst

Washington, DC · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • PTO

Two (2) years of experience in Salesforce Summary We are seeking an experienced Salesforce Business Analyst to support a federal client in assessing, analyzing, and improving an existing Salesforce ...

Salesforce Developer IV

Reston, VA · Remote

$87K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Troubleshoot complex technical issues, analyze business processes, and recommend process ... Salesforce Certified Platform Developer I (PDl) required, PD2 highly advantageous * Integration ...

Salesforce Certified Business Analyst Key Skills: * Salesforce experience working as a Business Analyst. * Requirements Gathering & Management - Expertise in eliciting and the defining of ...

As a Salesforce Business Analyst, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrite's Go To Market (GTM) organization. This role combines ...

Salesforce Business Analyst Location: Washington, D.C. (Hybrid - On-site 3 days/week) Overview: We are seeking a highly collaborative Salesforce Business Analyst with a strong foundation in Agile ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that best ...

As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage ...

Salesforce Business Analyst

Mclean, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents.

Salesforce Business Analyst

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents.

As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage ...

As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best leverage ...

Salesforce Functional Analyst

Mclean, VA · On-site

$80K - $150K/yr

Overview As a Steampunk Salesforce Functional Analyst , you will work with Technical/Solutions Architects and Developers to translate business requirements into wellarchitected solutions that best ...

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Salesforce Analyst information

See Washington salary details

$23

$65

$94

How much do salesforce analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for salesforce analyst in Washington is $65.71, according to ZipRecruiter salary data. Most workers in this role earn between $55.53 and $76.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Analyst?

To thrive as a Salesforce Analyst, you need a solid understanding of CRM concepts, data analysis, and business processes, typically supported by a bachelor's degree in a relevant field and Salesforce Administrator certification. Familiarity with Salesforce CRM, data visualization tools, and report-building within the Salesforce ecosystem is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help a Salesforce Analyst bridge technical solutions and business needs. These skills ensure that the organization maximizes the value of its Salesforce investment through accurate data insights and process improvements.

Is Salesforce still in demand in 2026?

Salesforce analysts are expected to remain in demand through 2026 due to the continued growth of cloud-based customer relationship management (CRM) systems. Skills in Salesforce administration, customization, and certifications like Salesforce Certified Administrator can enhance job prospects as companies increasingly rely on Salesforce for their sales and marketing operations.

How does a Salesforce Analyst typically collaborate with other departments within an organization?

Salesforce Analysts regularly work with stakeholders from sales, marketing, customer service, and IT to understand their requirements and translate business needs into effective Salesforce solutions. This collaboration often involves gathering feedback, conducting training sessions, troubleshooting user issues, and ensuring that workflows align with organizational objectives. Strong communication and project management skills are essential, as analysts must bridge the gap between technical teams and business users to optimize CRM processes and drive user adoption.

What is the difference between Salesforce Analyst vs Salesforce Administrator?

CriteriaSalesforce AnalystSalesforce Administrator
CertificationsSalesforce Certified Business Analyst, Salesforce Certified Platform App BuilderSalesforce Certified Administrator
Primary FocusAnalyzing business needs, defining requirements, and recommending solutionsManaging and configuring Salesforce platform, user management, and system maintenance
Work EnvironmentCollaborates with stakeholders, works on project-based tasksHandles daily system administration, user support, and configuration
Industry UsageCommon in organizations implementing Salesforce for business processesEssential in companies using Salesforce as their CRM platform

While both roles work within the Salesforce ecosystem, a Salesforce Analyst focuses on understanding business needs and translating them into Salesforce solutions, whereas a Salesforce Administrator manages the platform's day-to-day operations and user support. Both roles often collaborate but serve different functions within organizations.

What does a Salesforce analyst do?

A Salesforce analyst is responsible for managing and optimizing an organization’s Salesforce CRM system. They analyze business processes, configure the platform, generate reports, and ensure data accuracy, often using tools like Salesforce Lightning and requiring certifications such as Salesforce Administrator. Their role supports sales, marketing, and customer service teams by improving system efficiency and data insights.

How much do Salesforce analysts make?

Salesforce analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, location, and certifications such as Salesforce Certified Administrator or Advanced Administrator. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets.

What is a Salesforce Analyst?

A Salesforce Analyst is a professional who specializes in managing, analyzing, and optimizing a company’s use of Salesforce, a popular customer relationship management (CRM) platform. They gather business requirements, customize Salesforce to meet organizational needs, generate reports, and provide insights to improve business processes. Salesforce Analysts act as a bridge between business stakeholders and technical teams, ensuring the platform is used effectively to support sales, marketing, and customer service operations.
Infographic showing various Salesforce Analyst job openings in Washington as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 81% In-person, 3% Hybrid, and 16% Remote job distribution, with an average salary of $136,667 per year, or $65.7 per hour.

Salesforce Analyst

Omnisolve INC

Washington, DC • Remote

$80K - $100K/yr

Full-time

Medical, Dental, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Clearance Required: 

Public Trust / Moderate Background Investigation (MBI) Tier 2 (will obtain after hire)


Employment Requirements:

  • Must be a US Citizen
  • Or a Green Card/H1b visa holder who has maintained residence in the USA for three contiguous years. Short vacations are not included in the three (3)- year requirement.

Requirements/Education 

  • A minimum of five (5) years of experience in performing IT requirements analysis
  • BS or BA (MS or  MBA preferred)
  • Two (2) years of experience in Salesforce

Summary

We are seeking an experienced Salesforce Business Analyst to support a federal client in assessing, analyzing, and improving an existing Salesforce environment. This role will work closely with business stakeholders, Salesforce architects, administrators, and technical teams to gather requirements, document current-state and future-state processes, and support modernization and optimization initiatives across the Salesforce platform. The Business Analyst will facilitate discovery activities, analyze business workflows, identify operational and functional gaps, and help translate business needs into actionable user stories and solution recommendations. The ideal candidate has strong business analysis expertise, Salesforce platform knowledge, excellent communication skills, and experience supporting complex enterprise or federal environments.

Key Responsibilities:

● Conduct discovery sessions, stakeholder interviews, and workshops with business and technical teams.

● Gather, analyze, and document business requirements, workflows, process maps, and user stories.

● Analyze existing Salesforce business processes, configurations, reporting, automation, and user

experience.

● Support assessment activities related to GAO audit findings, compliance requirements, and operational

risks.

● Collaborate with Salesforce Solution Architects, administrators, developers, and program leadership to

define solution recommendations.

● Assist with backlog management, prioritization activities, and roadmap planning.

● Facilitate communication and alignment between business stakeholders and technical delivery teams.

● Develop business process documentation, executive summaries, presentations, and status reports.

● Identify opportunities to improve operational efficiency, reporting, data quality, governance,

automation, and user adoption.

● Support testing, validation, change management, training, and user adoption efforts as needed.

Required skills/Level of Experience:

● 2+ years of experience as a Salesforce Business Analyst or related business systems analyst role.

● Experience conducting stakeholder interviews, workshops, requirements gathering, and discovery

sessions.

● Strong understanding of Salesforce platform capabilities, including Service Cloud, Lightning

Experience, workflows/automation, reports, dashboards, profiles/permissions, and data management.

● Experience creating and documenting business requirements, user stories, acceptance criteria,

workflows, and process flow diagrams.

● Ability to analyze business processes and identify functional gaps and improvement opportunities.

● Experience supporting Agile delivery methodologies, backlog grooming, and sprint planning activities

and release lifecycles.

● Strong analytical, communication, facilitation, and presentation skills.

● Experience collaborating with architects, developers, administrators, testers, and executive stakeholders.

● Familiarity with governance, developers, administrators, testers, and executive stakeholders.

● Familiarity with governance, compliance, audit, and risk management activities within enterprise

environments.

● Ability to manage multiple stakeholders and priorities in a complex organization.

● Strong understanding of the future of AI Agents and data as it applies to the Salesforce ecosystem.

● Ability to obtain and/or maintain a federal government clearance (Public Trust).

Nice to have skills:

● Experience supporting federal government agencies or public sector organizations.

● Familiarity with GAO audits, federal compliance standards, or oversight processes.

● Salesforce certifications such as Salesforce Business Analyst, Administrator, Platform App Builder, or

Service Cloud Consultant.

● Experience supporting Salesforce modernization and migration initiatives.

● Knowledge of Agile tools and product backlog management practices.

● Experience with data governance, reporting strategy, and Salesforce integrations.

● Familiarity with DevOps and release management practices within Salesforce environments.

● Experience supporting user training, organizational change management, and adoption initiatives

Company Description

Founded in 2001, OmniSolve is a leading IT and business process services firm committed to helping clients grow and succeed. We have the broad resources, expertise, stability and dedicated professionals needed to achieve results for our clients. This is a great opportunity to join a winning team. OmniSolve offers a competitive compensation package with opportunities for growth and professional development.

Come grow with us. Learn more at www.omnisolve.com.