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Salesforce Admin Jobs in Rochester, NY (NOW HIRING)

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Salesforce Admin information

See Rochester, NY salary details

$40K

$97.5K

$152.9K

How much do salesforce admin jobs pay per year?

As of Sep 8, 2026, the average yearly pay for salesforce admin in Rochester, NY is $97,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $117,400.00 per year, depending on experience, location, and employer.

What is a Salesforce Admin?

Salesforce Admins, or Salesforce Administrators, are professionals responsible for managing and maintaining an organization’s Salesforce platform. They handle user accounts, configure the system to meet business needs, manage data, generate reports, and ensure the security and efficiency of the Salesforce environment. Their role is crucial in optimizing workflows and ensuring that users can effectively leverage Salesforce tools to achieve their goals.

What are some common challenges faced by a Salesforce Admin in managing user requests and system customization?

Salesforce Admins frequently encounter the challenge of balancing user requests for new features or customizations with maintaining system stability and best practices. Managing multiple stakeholders and prioritizing requests can be complex, especially when users have differing needs or urgent requirements. Additionally, Admins must ensure that any changes comply with security protocols and do not disrupt existing workflows. Effective communication, documentation, and a strong understanding of the organization's business processes are crucial for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Salesforce Admin, and why are they important?

To thrive as a Salesforce Admin, you need a solid understanding of Salesforce CRM, data management, and process automation, typically backed by a Salesforce Administrator certification. Proficiency in Salesforce tools like Lightning Experience, Salesforce Flow, and third-party integrations is highly valued. Strong problem-solving skills, attention to detail, and effective communication set standout admins apart, especially when working with cross-functional teams. These skills are essential for maximizing platform efficiency, ensuring data integrity, and supporting business objectives through tailored Salesforce solutions.

What is the difference between Salesforce Admin vs Salesforce Developer?

AspectSalesforce AdminSalesforce Developer
CertificationsSalesforce Certified AdministratorSalesforce Certified Platform Developer I & II
Primary ResponsibilitiesManaging users, data, security, and basic configurationsBuilding custom applications, coding, and advanced customization
Work EnvironmentAdministrative tasks within Salesforce platformDevelopment and coding within Salesforce or external tools
Skills NeededSalesforce setup, data management, user managementApex, Visualforce, Lightning Web Components, programming

Salesforce Admins focus on configuring and managing Salesforce to meet business needs, while Salesforce Developers create custom solutions through coding. Both roles are essential but differ in technical depth and responsibilities.

Is Salesforce admin still in demand?

Salesforce administrators are in high demand due to the widespread use of Salesforce CRM across industries. The role requires skills in configuration, user management, and certifications like Salesforce Certified Administrator, and job growth is expected to remain strong as companies continue to rely on Salesforce for their customer relationship management needs.

Is a Salesforce Admin a good career?

A Salesforce Admin is a valuable role responsible for managing and customizing Salesforce platforms, often requiring skills in data management, user support, and configuration. It offers opportunities for career growth, certifications, and working in various industries, with a typical schedule of regular business hours. The role is in demand due to widespread Salesforce adoption across organizations.

Is it hard to get a Salesforce admin job?

Getting a Salesforce admin job can be competitive, but having relevant certifications like Salesforce Certified Administrator and hands-on experience with the platform can improve your chances. Employers often look for strong problem-solving skills, familiarity with Salesforce tools, and the ability to manage user accounts and data efficiently.

What do you do as a Salesforce administrator?

A Salesforce administrator manages and maintains a company's Salesforce CRM system, including configuring user accounts, customizing fields and workflows, and ensuring data integrity. They often provide user support, generate reports, and implement updates or new features using tools like Salesforce Lightning and Apex. Certification such as Salesforce Administrator is commonly required for this role.

What are the most commonly searched types of Salesforce Admin jobs in Rochester, NY?

The most popular types of Salesforce Admin jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Salesforce Admin jobs?

Cities near Rochester, NY with the most Salesforce Admin job openings:

Infographic showing various Salesforce Admin job openings in Rochester, NY as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $97,544 per year, or $46.9 per hour.

Agency Business Development Program Manager (Health & Benefits)

Paychex

Rochester, NY • On-site, Remote

$81K - $128K/yr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

237th of 500 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

Independently develops, cultivates and coordinates carrier, internal and external partner relationships across all product lines. Reviews, analyzes and evaluates Agency relationships, markets and programs in support of overall business strategies. Handles special projects, product and carrier/partners analysis and reporting.


Responsibilities
  • Acts as a primary representative of Paychex Insurance Agency (PIA) with Health and Benefits (H&B) carriers, general agents and third-party administrators in developing and managing partner relationships to problem solve, support and build positive relationships.
  • Proactively work with carriers and partners to address potential market, industry, regulatory and sales issues.
  • Acts as a point of contact for PIA Field Sales, Operations and management; oversees all daily interactions relating to carriers / partners to ensure consistent communication of program information and effective issue resolution.
  • Provides initiative and leadership in carrier and product reviews, compensation discussions, and product and relationship development.
  • Once targeted business concerns are identified by management this role coordinates execution of market initiatives with carriers and business partners to maximize the impact on partner sales volume.
  • Provides feedback and recommendations to Business Development Manager in respects to all aspects of carrier relationships, plans and programs in order to improve sales productivity and revenue.
  • Analyzes program and partner results on a continuous basis to determine best courses of action and geographic areas of focus in order to maximize impact on the sales productivity, revenue and efficiencies.
  • Demonstrates and maintains current knowledge of industry trends, practices and product knowledge.
  • Works with a sense of urgency and exhibits continuous improvement mindset.
  • Other duties as assigned to support the general purpose of the position's function.

Qualifications
  • Bachelor's Degree - Preferred
  • 8+ years in insurance, sales, or business development
  • Experience managing relationships with H&B and/or P&C carriers, general agents, or TPAs - Required
  • Active Life & Health insurance license, or ability to obtain within 90 days of hire - Preferred
  • Carrier Relationship Management - Preferred
  • Underwriting and Renewal Negotiation - Preferred
  • Business Development - Preferred
  • Sales Prospecting - Preferred
  • Cold Calling - Preferred
  • Business-to-Business (B2B) - Preferred
  • Customer Relationship Management - Preferred
  • Salesforce - Preferred
  • Management - Preferred
  • Communication - Preferred
  • Microsoft Office / Excel - Preferred
  • ACA, ERISA, and HIPAA compliance knowledge - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is USD $81,518.18/Yr - $128,100.00/Yr lease keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Bachelor's Degree - Preferred
      • 8+ years in insurance, sales, or business development
      • Experience managing relationships with H&B and/or P&C carriers, general agents, or TPAs - Required
      • Active Life & Health insurance license, or ability to obtain within 90 days of hire - Preferred
      • Carrier Relationship Management - Preferred
      • Underwriting and Renewal Negotiation - Preferred
      • Business Development - Preferred
      • Sales Prospecting - Preferred
      • Cold Calling - Preferred
      • Business-to-Business (B2B) - Preferred
      • Customer Relationship Management - Preferred
      • Salesforce - Preferred
      • Management - Preferred
      • Communication - Preferred
      • Microsoft Office / Excel - Preferred
      • ACA, ERISA, and HIPAA compliance knowledge - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media