End User Support Analyst - II | Ashburn, Virginia, United States End User Support Analyst - II (Senior Sales Data Governance Analyst) Location: Ashburn, VA; Remote for exceptional candidates Working Model: Home-Based | Type: Full Time | Max Bill Rate: $44.00/hr [About the Role] Join a high-impact team at Verizon as a Senior Sales Data Governance Analyst. In this strategic role, you will be the pivotal connection between Sales and IT, leading the transformation of our CRM landscape. You'll project-manage the migration of sales data and workflows from Salesforce (SFDC) to Microsoft Dynamics, ensuring seamless data integrity and empowering sales teams to operate with confidence. This is a unique, career-defining opportunity to drive business-critical change in a supportive, flexible, home-based environment. [Responsibilities] - Lead and manage the end-to-end CRM migration from Salesforce to Microsoft Dynamics, guaranteeing data accuracy, seamless mapping, and minimal disruption to sales operations. - Advocate for sales teams by partnering with executive leaders to implement process improvements and drive user adoption of new systems and policies. - Review, research, and establish new Sales Account and NASP requests, maintaining data completeness and legal validity using internal and external tools. - Conduct thorough Customer Legal Entity (CLE) reviews and rigorous duplicate cleanups to ensure data uniqueness and compliance. - Prevent territory conflicts by cross-referencing accounts, verifying no overlaps with other sales teams or related business entities. - Utilize third-party datasets (Dun & Bradstreet, ZoomInfo, etc.) to validate prospect legitimacy, status, and accurate firmographics. - Collaborate with IT to review business requirements, test new GCH application features, and ensure all updates meet business needs through User Acceptance Testing (UAT). [Required Skills and Experience] - 5+ years in Data Governance, Sales Support/Operations, Master Data Management, or similar CRM-focused roles. - Direct experience supporting Verizon sales organizations. - Strong technical proficiency in Salesforce (SFDC) and Microsoft Dynamics, with proven track record in CRM migrations. - Executive-level communication skills and ability to influence and drive change among sales leadership. - In-depth understanding of business legal structures, corporate hierarchies, and account management. - Advanced skills using third-party data tools (Dun & Bradstreet, ZoomInfo). - Demonstrated excellence in system testing and UAT for CRM applications. - Exceptional attention to detail in all data entry, mapping, and validation tasks. [Preferred Skills] - CRM certifications: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate or Salesforce Administrator (ADM 201). - Advanced Excel skills (VLOOKUPs, Pivot Tables) or basic SQL for bulk data analysis and migration. - Background in Agile or formal project management methodologies. - Bachelor's degree in Business Administration, Information Systems, Data Analytics, or related field. [Benefits] - 100% remote, home-based working model. - Opportunity to lead a major enterprise CRM transformation. - Exposure to executive leadership and cross-functional collaboration. - Career growth in a dynamic Fortune 500 environment. - Work-life balance and flexibility. [How to Apply] Ready to be the driving force behind transformative sales data governance at Verizon? Click "Apply Now" to submit your resume and join our visionary sales support team. JSON: