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Sales Operations Jobs in Springfield, IL (NOW HIRING)

This role incorporates hands-on execution for a hyper-growth sales team. You need to be a practitioner of full-funnel GTM Strategy & Operations, a self-starter, comfortable working in a dynamic, data ...

Advancement - 95% of our Sales Operations Managers started out as a Sales Rep Essential Duties and Responsibilities Meet with prospective customers to educate, consult, inform, and sell the Bath ...

The Agency Sales Coordinator is a manager-level position responsible for the operational health of the sales function and the producer experience. Working Together | Creating WOW | Earning Trust ...

The Operations Associate's role is to create an outstanding customer experience by performing ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

This role is responsible for managing a team of direct reports, including sales, operations, and administrative staff, with the objective to drive branch transformation and performance improvement.

This role is responsible for managing a team of direct reports, including sales, operations, and administrative staff, with the objective to drive branch transformation and performance improvement.

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Sales Operations information

See Springfield, IL salary details

$40.6K

$152.1K

How much do sales operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for sales operations in Springfield, IL is $142,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,600.00 and $150,600.00 per year, depending on experience, location, and employer.

What is sales operations?

Sales operations include roles and activities that support or work directly with the sales department, focusing on ways to improve profit and efficiency. In a sales operations position, you might create and implement retail plans, systems of sales techniques, software tools, staff trainings, and productivity strategies. Sales operations are used by companies to promote products and services and handle the workflow of sales activities, with positions ranging from management to data analytics.

How does a sales operations professional typically collaborate with sales teams to improve performance?

Sales Operations professionals work closely with sales teams by analyzing sales data, streamlining processes, and implementing tools that help improve efficiency and effectiveness. They regularly meet with sales managers and representatives to understand their challenges, provide actionable insights, and ensure that sales strategies align with business goals. This collaboration often involves managing CRM systems, coordinating training sessions, and developing performance metrics to help sales teams achieve their targets.

What is the difference between Sales Operations vs Sales Analyst?

AspectSales OperationsSales Analyst
Primary FocusOverseeing sales processes, strategy, and toolsAnalyzing sales data and performance metrics
ResponsibilitiesSales process optimization, CRM management, forecastingData analysis, reporting, sales trend identification
Required SkillsSales strategy, CRM proficiency, project managementData analysis, Excel, reporting tools
Work EnvironmentCross-functional teams, sales departmentsData teams, sales teams, management

Sales Operations and Sales Analyst roles often overlap but differ in scope. Sales Operations manages overall sales processes and strategy, while Sales Analysts focus on data analysis and reporting. Both roles are essential for sales success but serve distinct functions within organizations.

What job categories do people searching Sales Operations jobs in Springfield, IL look for? The top searched job categories for Sales Operations jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Sales Operations jobs? Cities near Springfield, IL with the most Sales Operations job openings:
Infographic showing various Sales Operations job openings in Springfield, IL as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $142,146 per year, or $68.3 per hour.

Senior Director, Sales Strategy & Operations

Kong

Springfield, IL • Remote

$233K - $275K/yr

Full-time

Posted 23 days ago


Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

We are seeking a strategic and hands-on Senior Director, Global Sales Strategy & Operations to drive performance across our global sales organization - across all theaters and key segments. This leader will own the operating system for the global sales organization, partnering closely with Sales leadership to improve productivity, conversion, forecasting discipline, coverage design, execution rigor, and drive consistent revenue performance.

This role requires a leader who can operate at both strategic and tactical levels: shaping global sales strategy, leading annual planning, driving cross-functional alignment, and building the operational infrastructure needed to scale a high-performing sales organization. The ideal candidate combines strong business judgment, analytical depth, operational excellence, and the ability to influence senior sales and GTM leaders globally.

What You'll Do:

  • Business Partner to Global Sales Leadership
    Serve as the strategic and operational partner to global and regional Sales leaders across theaters and segments, driving performance management, execution rigor, and revenue growth.

  • GTM Design & Model Transformation
    Lead the evolution of the global sales model as the company scales from to $1B+ in revenue. This will include global expansion, establishing new motions (esp new product) and driving a GTM transformation in alignment with new usage-based pricing models

  • Global Sales Strategy, Planning & Coverage Design
    Own global sales planning, including segmentation, coverage models, capacity planning, territory design, quota planning, resource allocation, and annual planning alignment with company revenue goals.

  • Sales Operating Cadence & Manager Execution System
    Establish and run the global sales operating rhythm, including forecast reviews, pipeline inspections, QBRs, business reviews, performance scorecards, executive reporting, and front-line manager inspection frameworks.

  • Drive Productivity & Performance Insights
    Operate the analytics and insights engine to identify risks, productivity gaps, conversion opportunities, rep performance trends, and growth levers across regions and segments.

  • Cross-Functional GTM Alignment & Strategic Initiatives
    Partner with Marketing, SDR, Customer Success, Product, Finance, Enablement, Systems, and Deal Desk to drive cross-functional GTM execution, multi-product sales motions, and priority revenue initiatives

  • Champion of AI across GTM
    Lead the adoption of AI as a force multiplier across Sales Strategy & Operations and the global sales organization, embedding AI into planning, seller workflows, manager inspection, forecasting, account prioritization, pipeline generation, and productivity initiatives to improve execution quality and scale.

What You'll Bring:

  • 8+ years of experience in Sales Strategy, Sales Operations, or Revenue Operations, including at least 3+ years in a Sales Ops/Strategy leadership role at a B2B SaaS company, with direct ownership of territory design, capacity planning, quota setting, and annual sales planning.

  • Demonstrated experience owning a global or multi-theater sales operating cadence (forecasting, pipeline inspection, QBRs, executive reporting) for an organization of meaningful scale (e.g., $100M+ in revenue or 100+ quota-carrying reps).

  • Experience supporting a company through a major GTM model transition — new market/theater expansion, new product motion launch, or a pricing model shift (e.g., subscription to usage-based/consumption) — not just steady-state operations.

  • Proven track record partnering directly with senior Sales leadership (VP/SVP/CRO level) as a trusted strategic advisor, with the executive presence to influence global and regional sales leaders rather than just execute on their behalf.

  • Hands-on experience applying data/analytics (and ideally AI-enabled tools) to sales performance managementpipeline/conversion analysis, rep productivity insights, forecasting models — with fluency in Salesforce and modern GTM systems.

#LI-JW1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Compensation Range: $233K - $275K