1

Sales Operations Director Jobs in Calgary, AB (NOW HIRING)

You will partner closely with Sales, Marketing, Customer Success, Finance, and Product, and report directly to the Director, Revenue Operations. What you'll work on: Team Leadership & Scaling * Build ...

Working closely with sales and operations, the Director Materials will translate sales forecasts into material requirements, balancing inventory levels, purchasing strategies, global supply chain ...

New

Director of Operations

Calgary, AB · On-site

$150K - $180K/hr

DIRECTOR OF OPERATIONS The Director of Operations - Canada is a hands-on operational leader ... sales to align on asset availability and tracking, mobilization processes, and ongoing service ...

Outside Sales Executive

Calgary, AB · Remote

$90K - $120K/yr

THE ROLE Our client is a privately owned and rapidly growing metal distributor with operations ... Direct access to senior leadership and decision-makers * Significant autonomy to develop and grow ...

RPMGlobal is e seeking an experienced Sales Director to lead our North American sales function and ... Strong understanding of the mining industry and its operational challenges. * Proven ability to ...

RPMGlobal is e seeking an experienced Sales Director to lead our North American sales function and ... Strong understanding of the mining industry and its operational challenges. * Proven ability to ...

RPMGlobal is e seeking an experienced Sales Director to lead our North American sales function and ... Strong understanding of the mining industry and its operational challenges. * Proven ability to ...

... sales operations in a fast-paced new home construction environment. What you'll do * Greet and ... Answer and direct incoming calls and emails in a timely and professional manner. * Schedule ...

Reviewing direct and channel commission calculations * Reviewing reconciliations for commission ... Supporting Staff Accountant with Sales Operations and HR coordination to ensure commission ...

next page

Showing results 1-20

Sales Operations Director information

See Calgary, AB salary details

$49K

$115K

$197.5K

How much do sales operations director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for sales operations director in Calgary, AB is $114,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $137,500.00 per year, depending on experience, location, and employer.

What does a sales operations director do?

A Sales Operations Director oversees and optimizes a company's sales processes, ensuring the sales team operates efficiently and meets business goals. They are responsible for developing strategies, managing sales analytics, implementing tools and technologies, and collaborating with other departments to streamline workflows. Additionally, they analyze sales data to identify trends, forecast sales, and recommend improvements to enhance productivity and revenue growth.

How does a sales operations director typically collaborate with sales, marketing, and finance teams to drive business growth?

A Sales Operations Director plays a central role in ensuring alignment between sales, marketing, and finance by facilitating effective communication and data sharing. They often coordinate sales forecasting, pipeline management, and performance analytics, providing actionable insights to all departments. This collaboration helps streamline processes, optimize revenue strategies, and ensure that sales goals are realistic and aligned with broader business objectives. Regular cross-functional meetings and shared reporting systems are common practices to maintain this alignment.

What are the key skills and qualifications needed to thrive as a sales operations director, and why are they important?

To thrive as a Sales Operations Director, you need a deep understanding of sales processes, data analysis, and business strategy, typically supported by a bachelor’s degree in business or a related field. Expertise with CRM platforms like Salesforce, sales analytics tools, and possibly certifications in project management or data analysis is highly valuable. Exceptional leadership, problem-solving, and communication skills help you drive alignment across teams and optimize sales performance. These skills and qualities are vital for ensuring efficient operations, informed decision-making, and sustained revenue growth.

What is the difference between Sales Operations Director vs Sales Manager?

AspectSales Operations DirectorSales Manager
ResponsibilitiesOversees sales processes, strategy, and analytics at a high level, aligning sales goals with company objectives.Manages sales team, sets targets, and directly oversees sales activities and client relationships.
Required CredentialsBachelor's degree, often an MBA, with experience in sales operations or analytics.Bachelor's degree, sales experience, and leadership skills.
Work EnvironmentStrategic, cross-departmental, often in an office setting.Field and office-based, direct interaction with sales teams and clients.
Industry UsageCommon in large organizations with complex sales processes.Widely used across industries for direct sales team management.

The Sales Operations Director focuses on strategic planning, analytics, and process optimization, while the Sales Manager handles day-to-day sales activities and team management. Both roles require sales experience, but the Director operates at a higher, more strategic level.

What are the most commonly searched types of Sales Operations jobs in Calgary, AB?

The most popular types of Sales Operations jobs in Calgary, AB are:

What job categories do people searching Sales Operations Director jobs in Calgary, AB look for?

The top searched job categories for Sales Operations Director jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Sales Operations Director jobs?

Cities near Calgary, AB with the most Sales Operations Director job openings:

Infographic showing various Sales Operations Director job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $114,961 per year, or $55.3 per hour.

Director, Sales and Service Operations

Optiom

Calgary, AB

Full-time

Medical, Dental, Vision

Posted 6 days ago


Job description

AtOptiom,serviceisn'tadepartment-it'sthemomentourpromisebecomesrealforthepeoplewhocountonus.We'relookingforaDirector,ServiceDeliverytobringsingle,accountableleadershiptotheteamswhodeliveronthatpromiseeveryday:ClientCare,PartnerSupport,andourInsideSales/InsuranceAdvisorteam.


ThisisanewlycreatedrolereportingtoourVP,Operations.You'llbetheleaderaccountableforrunningthesefunctionsasonemetrics-governedservicedeliveryoperation:averagetimetoanswer,abandonrate,averagecalllength,andoutcomestrackedandactivelymanaged,notjustobservedafterthefact.Atthesametime,you'llbebuildingandscalingaproducingInsideSales/InsuranceAdvisorteam,withthecoachinginfrastructuretogrowitresponsibly.


Ifyoumanagebythenumbersandbytherelationship-comfortableinascorecardoneminuteandcoachingafront-lineleaderthenext-wewanttotalktoyou.


YouBring

  • 8+yearsofprogressiveleadershipexperienceincontactcentre,servicedelivery,orinsurance/brokerageoperations,includingdirectaccountabilityforcallcentreKPIs(averagetimetoanswer,abandonrate,averagecalllength,first-contactresolution,orequivalent)
  • Experienceleadingmultiplefunctionsorteamsconcurrently(10+direct/indirectreports),withaccountabilityforservicequalityandperformanceoutcomes
  • Experienceleadingorscalinganinsidesales,insuranceadvisor,orotherproducingsalesteam:thisisadistinctpieceofthemandatealongsideserviceleadership
  • DirectoradjacentexperienceinP&Cinsurance,brokerage,MGA,insurancecontactcentres
  • Post-secondaryeducationinbusiness,insurance,orarelatedfield-orequivalentdemonstrableexperience


BonusPointsFor

  • Experiencewithcontactcentreworkforcemanagementortelephonyplatforms(e.g.,NICE,Genesys,Five9,Talkdesk)
  • Experienceinadealer-distribution,embedded-finance,orextendedwarranty/vehicleservicecontractmodel
  • CIP/FCIPdesignation,oranactivegeneralinsurancelicence(Level1/2,CAIB)
  • Experienceinapremiumfinancing,collections,orfintech-adjacentserviceenvironment


WhoWeAre

OptiomInc.isaManagingGeneralAgency(MGA)andawhollyownedsubsidiaryofAvivaCanada,specializinginspecialtyinsuranceproductsdistributedexclusivelythroughanationalnetworkofbrokeranddealerpartners.WeoperatewiththeenergyofaspecialtyMGA,backedbytheresourcesandcredibilityofoneofCanada'slargestandmosttrustedinsurers.


WhatWeOffer

Competitivebasesalaryplusperformancebonus,commensuratewithexperience.Comprehensivegroupbenefits(medical,dental,vision,EAP),vacationincreasingwithtenure,andemployer-supportedlicensingandprofessionaldevelopment.


Optiomiscommittedtobuildingadiverseandinclusiveteam,andaccommodationsareavailableonrequestatanystageoftherecruitmentprocess.Asdisclosedinthisposting,OptiomusesAItoolstoassistwithinitialscreening;allfinalhiringdecisionsaremadebyourhumanhiringteam.


QualifiedcandidatesareinvitedtoapplyinconfidencethroughLinkedIn,ortoreachoutdirectlyto

DavidDial,VPCorporateServices,OptiomInc.


Wethankallapplicantsfortheirinterest;onlythoseselectedforfurtherconsiderationwillbecontacted.