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Saas Program Manager Jobs in Connecticut (NOW HIRING)

Infosys

Oracle Cloud Technical

Hartford, CT · On-site

... programs, documentation, and support frameworks to ensure a smooth transition to new software ... manage REST and SOAP web services, adapters, and connectors for Oracle SaaS and third-party ...

BlueCrest

Solutions Development Engineer

Hartford, CT · On-site +1

CORE RESPONSIBILITIES (Include Budget, P&L, and People Management Responsibilities, as appropriate ... Adept at Microsoft Office programs as well as Visio and Dynamics365 * Previous experience in the ...

Infosys

ERP Project Manager

Hartford, CT · On-site

Required Skill and Experience • At least 2 full life cycles of ERP (Any SaaS product ... programs. • Experience in Project planning and execution. • Certified Project Management ...

NielsenIQ

Account Executive

Darien, CT · Hybrid

$78K - $100K/yr

Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 2+ years' sales experience within SaaS industry

Nabla

Account Executive

Darien, CT · On-site

$79 - $100/hr

Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 2+ years' sales experience within SaaS industry

New

NielsenIQ

Account Executive

Darien, CT · Hybrid

$78K - $100K/yr

Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 2+ years' sales experience within SaaS industry

NielsenIQ

Account Executive

Darien, CT · On-site

$78K - $100K/yr

Provide internal reports to management as required. * Participate in ongoing training / developmental programs. Qualifications * A minimum of 2+ years' sales experience within SaaS industry

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All JobsSaas Program JobsSaas Program Manager JobsSaas Program Manager Jobs in Connecticut

Saas Program Manager information

See Connecticut salary details

$36.6K

$102.2K

$149.4K

How much do saas program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for saas program manager in Connecticut is $102,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What are popular job titles related to Saas Program Manager jobs in Connecticut?

For Saas Program Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Saas Program Manager jobs in Connecticut look for?

The top searched job categories for Saas Program Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Saas Program Manager jobs?

Cities in Connecticut with the most Saas Program Manager job openings:

Saas Program Manager jobs near you

Principal Client Success Manager

Finalsite

Glastonbury, CT • On-site, Remote

Full-time

Posted 14 days ago

Job description

Job Description
WHO WE ARE
Finalsite is the most valued partner for K-12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.
Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.
We believe people do their best work when they feel supported, connected, and empowered to grow. That's why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you're looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.
At Finalsite, every interaction matters - with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world
SUMMARY
The Principal Client Success Manager (CSM) at Finalsite is an executive-level, post-sale partner responsible for driving strategy, value, and expansion across a dedicated portfolio of Finalsite's highest-tier, enterprise-level accounts. Built for a seasoned leader with deep EdTech expertise, this high-touch role acts as a trusted advisor to district superintendents, C-level executives, and key leadership teams.
The Principal CSM ensures long-term retention, platform adoption, referenceability, and strategic expansion by aligning Finalsite's platform capabilities with the client's institutional goals.
LOCATION
100% Remote - Anywhere within the US
RESPONSIBILITIES
  • Executive Strategic Partnership: Serve as a trusted advisor and strategic consultant to C-suite and executive leadership (Superintendents, Chief Technology Officers, Communications Directors). Conduct Executive Business Reviews (EBRs) and establish long-term success roadmaps tailored to enterprise goals.
  • Enterprise Portfolio Ownership & Retention: Drive top-tier account health, retention, and multi-year contract renewals across a high-value, highly white-glove portfolio of enterprise accounts.
  • Value Realization & Custom Adoption Strategy: Design and execute digital strategies, adoption blueprints, and change management initiatives to maximize ROI and deepen platform dependency.
  • Strategic Growth & Expansion: Identify, qualify, and lead high-impact strategic upsell, cross-sell, and enterprise service expansion opportunities, collaborating closely with Sales and Executive Leadership to expand account lifetime value.
  • Supplemental & Custom Services: Proactively position enterprise-grade consulting and high-impact training programs to accelerate strategic outcomes.
  • Proactive Executive Risk Management: Oversee complete account health using advanced metrics, health scores, and executive touchpoints. Develop and execute rapid-response mitigation and recovery plans for high stakes accounts showing risk markers.
  • Cross-Functional & Executive Alignment: Act as the premier internal advocate for enterprise clients, mobilizing Executive Sponsor, Product, Engineering, and Services leadership to resolve complex operational, technical, or commercial friction points.
  • Product & Market Influence: Translate enterprise client needs and market trends into strategic product recommendations, partnering directly with Product Managers to shape the future platform roadmap.
  • Process Leadership: Maintain spotless account intelligence and data integrity across Client Success Platforms (ChurnZero, Salesforce) and serve as a subject matter expert in refining CS team SOPs.
QUALIFICATIONS AND SKILLS
  • 8+ years of experience in client success, executive account management, or strategic consulting, specifically managing high-ARR / enterprise-level SaaS accounts in the K-12 or EdTech sector.
  • Proven track record of managing ultra-high-touch client portfolios with high net-revenue retention (NRR) performance.
  • Executive Presence: Exceptional communication, facilitation, and negotiation skills with a demonstrated ability to influence C-suite executives and district board leadership.
  • Strategic Mindset: Deep expertise in change management, value realization methodologies, and long-term customer journey mapping.
  • Highly skilled at managing cross-functional initiatives, resolving enterprise-level escalations, and navigating complex organizational structures.
  • Strong leadership and mentorship abilities, with a passion for uplifting team members and driving process optimization.
  • Bachelor's degree or equivalent experience (Master's degree or advanced certification preferred).
  • Passion for K-12 education and a commitment to Finalsite's mission.
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.

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