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Saas Operations Jobs (NOW HIRING)

AvePoint

Operations Coordinator

Chicago, IL · On-site

$50K - $70K/yr

A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More ...

Cache Ventures

VP of Operations (Emailable)

If you've scaled a SaaS company from $1M-$15M ARR and love building repeatable, efficient, high-tempo operating systems: you'll thrive here. What You'll Own 1. Operational Execution * Build and ...

SS&C

Technical Project Manager

West Palm Beach, FL · Hybrid

In this role, you will own end-to-end delivery of projects across the SaaS Operations portfolio, partnering with CloudOps, Platform Engineering, Solution Architecture, SRE and Service Management ...

State Street Corporation

Release Manager

Burlington, MA · On-site

$80K - $140K/yr

This role bridges engineering and SaaS operations ensuring seamless, high-quality releases across a cloud-native Investment Accounting platform. The ideal candidate brings hands-on familiarity with ...

SL8Z

VP Global Cloud Operations

Dallas, TX

... SaaS applications is required * 5+ years of upper management experience and leadership skills * 5+ years Hands-on experience in 24x7x365 cloud operations or SaaS Operations * Direct experience ...

Qualcomm

IT Engineer, Sr

San Diego, CA · On-site

This role is responsible for the day-to-day operations of business-critical SaaS platforms (such as Slack, GitHub, Atlassian, and similar collaboration and productivity tools), including user ...

SL8Z

VP Global Cloud Operations

Dallas, TX · On-site

... SaaS applications is required * 5+ years of upper management experience and leadership skills * 5+ years Hands-on experience in 24x7x365 cloud operations or SaaS Operations * Direct experience ...

DocNetwork

Revenue Operations Specialist

Ann Arbor, MI · On-site

$60K - $75K/yr

Revenue Operations Specialist Team: Operations Type: Full-Time, Hybrid Location: Ann Arbor ... You've worked in SaaS and understand how Marketing, Sales and Client Experience teams operate and ...

Accela

Principal Customer Reliability Engineer

$104K - $132K/yr

Serve as the customer-facing technical representative for Accela's SaaS Operations organization, partnering with Engineering, SRE, Database Engineering, Product, Professional Services, and Support ...

NTT DATA, Inc.

PaaS-SaaS-DevOps Engineer

Warren, NJ · On-site

$54.50 - $74.75/hr

We are currently seeking a DevOps Engineer to join our team in Warren, New Jersey, where the role focuses on managing PaaS and SaaS services, along with infrastructure automation and Azure migrations.

Virtuous

IT Systems & Automation Engineer

... SaaS platforms, identity systems, RBAC models, and secure access workflows. • Design scalable remote-first IT operations that support a highly distributed workforce. • Maintain standardized ...

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Saas Operations information

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How much do saas operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for saas operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are some common challenges faced in SaaS Operations roles, and how can professionals effectively address them?

SaaS Operations professionals often encounter challenges such as managing rapid scaling, ensuring uptime and service reliability, and integrating multiple cloud-based applications. To address these, it’s important to implement strong monitoring tools, automate routine processes where possible, and maintain clear documentation. Collaborating closely with development, support, and security teams also helps quickly resolve issues and improve overall system efficiency, making adaptability and proactive communication essential skills for success in this role.

What are the key skills and qualifications needed to thrive in SaaS Operations, and why are they important?

To thrive in SaaS Operations, you need a solid understanding of cloud computing, IT infrastructure, and software deployment, typically backed by a degree in computer science or related field. Experience with SaaS management platforms, monitoring tools, and relevant certifications such as AWS Certified Solutions Architect are commonly required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for collaborating with cross-functional teams and resolving operational issues. These skills and qualifications ensure reliable SaaS delivery, seamless user experiences, and efficient management of complex software environments.

What is the difference between Saas Operations vs Customer Success Manager?

AspectSaas OperationsCustomer Success Manager
Primary FocusManaging SaaS platform performance, processes, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Skills & CertificationsTechnical skills, SaaS platform knowledge, process managementCustomer relationship skills, communication, product knowledge
Work EnvironmentTechnical teams, operations departments, SaaS companiesCustomer-facing teams, sales, support, account management
Industry UsageCommon in SaaS companies focusing on platform stability and efficiencyCommon in SaaS and tech companies emphasizing customer retention

While SaaS Operations focuses on managing the technical and process aspects of SaaS platforms, Customer Success Managers concentrate on building customer relationships and ensuring client satisfaction. Both roles are vital in SaaS companies but serve different functions within the customer lifecycle.

What is SaaS Operations?

SaaS Operations, often called SaaSOps, refers to the management and optimization of software-as-a-service (SaaS) applications within an organization. This role involves overseeing the selection, deployment, security, access, and usage of cloud-based apps to ensure they align with business needs and policies. SaaS Operations professionals help automate workflows, manage user provisioning and deprovisioning, monitor app usage, and ensure compliance and data security. Their work ensures that SaaS tools are reliable, cost-effective, and secure for all users.
More about Saas Operations jobs
What cities are hiring for Saas Operations jobs? Cities with the most Saas Operations job openings:
What are the most commonly searched types of Saas Operations jobs? The most popular types of Saas Operations jobs are:
What states have the most Saas Operations jobs? States with the most job openings for Saas Operations jobs include:
Saas Operations jobs near you
Infographic showing various Saas Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Operations Coordinator

Operations Coordinator

AvePoint

Chicago, IL • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

About AvePoint:
A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business resiliency in the modern digital workplace.
At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
Overview
If you excel in a high-energy, fast-paced working environment, succeed in cultivating relationships, and possess a proactive approach to multitasking, this opportunity is for you. We're seeking a highly organized, proactive, and detail-orientated individual to support daily business functions and help ensure the smooth running of our internal operations while enhancing employee experience in AvePoint's Chicago office.
As an Operations Coordinator in our Chicago office, your job is to seamlessly carry out administrative and operational tasks for our bustling office. You will offer onsite assistance for both on and offsite events while providing daily cross-functional support across various departments. You will collaborate alongside our global operations team to ensure alignment and efficiency of our operations across all regional offices.
This is an onsite role in-office Monday-Thursday with the flexibility for remote working on Fridays.
What your day to day looks like:
  • Manage the Chicago employee office experience, including stocking office supplies and snacks, reconciling office expenses, and facilitating maintenance and upkeep.
  • Work closely with Chicago leadership to anticipate office and team needs based on schedules, events, and daily priorities, providing proactive support to keep operations running smoothly.
  • Work alongside our People Team & Talent Acquisition to assist with onsite interviews and new hire onboarding, including coordinating travel and logistics
  • Coordinate internal meetings and provide onsite support for a seamless meeting experience
  • Promote strong office culture: planning employee engagement activities, philanthropy, and wellness events.
  • Act as a liaison between AvePoint and our vendors, suppliers, and building management.
  • Assist with special projects and events, including tracking, timelines, and reporting
  • Coordinate and manage lease agreements alongside our Legal team
  • Serve as a point of contact for travel and expense tasks including coding expenses and assist with booking travel

We look for people who value AvePoint's core values: agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
As an Operations Coordinator, you have strong sense of customer service and excellent communication skills. When you're faced with a challenge, you're rolling up your sleeves and determining how to solve it. You are also a team player who thrives on working collaboratively with both internal and external teams.
What you will bring to our team and feel valued for:
  • A Bachelor's degree and 1-3 years of relevant administrative experience.
  • A proactive and positive attitude with a knack for problem-solving and critical thinking.
  • Exceptional organizational skills and the ability to juggle multiple tasks with ease.
  • Ability to prioritize and act with urgency when needed.
  • Strong interpersonal skills and a professional demeanor.
  • The flexibility to work onsite and adapt to changing priorities in a dynamic environment.

Benefits:
  • Competitive market-based compensation (salary, yearly bonus + equity)
  • Career progression and internal mobility opportunities
  • Work-life balance through a hybrid working model 4 days a week in office
  • Unlimited PTO

The Salary Range for this role is $50,000 - $70,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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