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Saas Operations Jobs (NOW HIRING)

Cache Ventures

VP of Operations

Richmond, VA · Remote

If you've scaled a SaaS company from $1M-$15M ARR and love building repeatable, efficient, high ... SaaS operations (B2B strongly preferred) Experience in a $1M-$15M+ ARR environment Very strong ...

Figma

Sales Operations Manager

San Francisco, CA · On-site +1

Minimum of 5 years of sales operations experience, preferably in a fast-growing environment, with a strong understanding of SaaS operations, best practices, and industry standards * Strong analytical ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google ...

GRB

Technical Program Manager

Alexandria, VA · On-site

$130K - $160K/yr

GRB is seeking a Technical Program Manager (TPM) to manage the development and operations of our flagship SaaS product. The ideal candidate will be an experienced analytically and technically skilled ...

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google ...

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure ... SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google ...

Jobsbridge

Sr. System Administrator

San Ramon, CA

$96K - $130K/yr

Hands-on management of SaaS and big data infrastructure and applications Implement Operational tools like deployment, provisioning, monitoring, performance measurement tools etc. Responsible for ...

Legora

Revenue Operations Senior Analyst

New York, NY · On-site

$130K - $160K/yr

Experience supporting SaaS quote-to-cash or billing workflows * Experience working with CPQ ... Enjoy solving operational problems * Are highly detail-oriented and organized * Love improving ...

o9 Solutions, Inc.

Senior DevOps Architect

Dallas, TX · On-site

$65.50 - $86.25/hr

SaaS Operations & Upgrade Governance: Guide teams through the operational lifecycle of deploying the o9 SaaS platform, managing complex patching, end-to-end zero-downtime upgrades, and release ...

o9 Solutions, Inc.

Senior DevOps Architect

Dallas, TX · On-site

$65.50 - $86.25/hr

SaaS Operations & Upgrade Governance: Guide teams through the operational lifecycle of deploying the o9 SaaS platform, managing complex patching, end-to-end zero-downtime upgrades, and release ...

Cache Ventures

VP of Operations (Emailable)

If you've scaled a SaaS company from $1M-$15M ARR and love building repeatable, efficient, high-tempo operating systems: you'll thrive here. What You'll Own 1. Operational Execution * Build and ...

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How much do saas operations jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for saas operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What are some common challenges faced in SaaS Operations roles, and how can professionals effectively address them?

SaaS Operations professionals often encounter challenges such as managing rapid scaling, ensuring uptime and service reliability, and integrating multiple cloud-based applications. To address these, it’s important to implement strong monitoring tools, automate routine processes where possible, and maintain clear documentation. Collaborating closely with development, support, and security teams also helps quickly resolve issues and improve overall system efficiency, making adaptability and proactive communication essential skills for success in this role.

What are the key skills and qualifications needed to thrive in SaaS Operations, and why are they important?

To thrive in SaaS Operations, you need a solid understanding of cloud computing, IT infrastructure, and software deployment, typically backed by a degree in computer science or related field. Experience with SaaS management platforms, monitoring tools, and relevant certifications such as AWS Certified Solutions Architect are commonly required. Strong problem-solving abilities, attention to detail, and effective communication are critical soft skills for collaborating with cross-functional teams and resolving operational issues. These skills and qualifications ensure reliable SaaS delivery, seamless user experiences, and efficient management of complex software environments.

What is the difference between Saas Operations vs Customer Success Manager?

AspectSaas OperationsCustomer Success Manager
Primary FocusManaging SaaS platform performance, processes, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Skills & CertificationsTechnical skills, SaaS platform knowledge, process managementCustomer relationship skills, communication, product knowledge
Work EnvironmentTechnical teams, operations departments, SaaS companiesCustomer-facing teams, sales, support, account management
Industry UsageCommon in SaaS companies focusing on platform stability and efficiencyCommon in SaaS and tech companies emphasizing customer retention

While SaaS Operations focuses on managing the technical and process aspects of SaaS platforms, Customer Success Managers concentrate on building customer relationships and ensuring client satisfaction. Both roles are vital in SaaS companies but serve different functions within the customer lifecycle.

What is SaaS Operations?

SaaS Operations, often called SaaSOps, refers to the management and optimization of software-as-a-service (SaaS) applications within an organization. This role involves overseeing the selection, deployment, security, access, and usage of cloud-based apps to ensure they align with business needs and policies. SaaS Operations professionals help automate workflows, manage user provisioning and deprovisioning, monitor app usage, and ensure compliance and data security. Their work ensures that SaaS tools are reliable, cost-effective, and secure for all users.
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Saas Operations jobs near you
Technical Operations Associate

Technical Operations Associate

Commure

Mountain View, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Commure is building the AI Operating System for healthcare, aiming to transform the delivery of care through innovative technology. The Technical Operations Associate will be responsible for developing and deploying internal applications and automations that enhance the efficiency of the Infrastructure team.
Responsibilities:
• Help build internal applications, automations, and data workflows.
• Work fluidly across technical stacks like Retool and Vercel/Cursor.
• Design and maintain tools connected to live data via APIs, SQL, and webhooks.
• Ship real tools that teams depend on and see the operational impact of your work directly.
• Prototype quickly and iterate based on user feedback.
• Communicate effectively with non-technical stakeholders.
Qualifications:
Required:
• 3–5 years in a technical operations, business systems, or software development role, with hands-on production experience building internal tools in Retool and deploying web applications via Vercel using AI-assisted development environments like Cursor
• Solid command of SQL — writing complex queries, modeling data for reporting, and designing ETL pipelines that eliminate manual reporting overhead and keep the operational data layer clean and current
• Experience integrating systems via REST APIs, webhooks, and database connectors, with the ability to instrument workflows with logging and monitoring to proactively surface issues before they impact operations
• Practical experience building with LLMs and AI tools — including prompt engineering, API integration, and multi-step agent workflows — to automate high-volume operational tasks such as exception triage, credentialing checks, and data aggregation
• Ability to integrate LLM capabilities (summarization, classification, routing, and escalation logic) into existing internal tooling, and a habit of staying current with the AI landscape to bring techniques that create genuine operational leverage
• Strong communication skills with the ability to partner directly with operational leads, translate business needs into technical solutions, document what you've built, and onboard the teams that depend on it
Preferred:
• JavaScript or Python experience for scripting, app development, and data pipelines
• Background in healthcare tech, SaaS operations, or clinical workflow environments
• Familiarity with BI tools (Looker Studio, Power BI, or Tableau) for reporting and visualization
• Experience serving multiple internal stakeholders in a shared services or platform team model
• Exposure to workflow automation platforms such as Zapier, Make, or n8n
Company:
Commure is an AI-based company that specializes in health care. Founded in 2017, the company is headquartered in Mountain View, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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