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Saas Implementation Consulting Jobs (NOW HIRING)

OpenGov Inc.

Senior Implementation Consultant

Chicago, IL · On-site

$120K - $130K/yr

At least 4 years of experience in software implementation consulting or equivalent roles involving ... Familiarity with SaaS solutions, APIs, or Cloud technologies. * Knowledge of Agile & Scrum ...

Momentus

Implementation Consultant

Hendersonville, TN · On-site +1

Requirements Qualifications: * 1+ Years of experience in Enterprise SaaS or Software Implementation ... Consultant acting as a billable resource with a utilization target * Excellent organizational ...

Aria Systems

Implementation Consultant

Philadelphia, PA · On-site +1

Implementation Consultant Department: Professional Services Location: Remote in US About Aria ... We are a fast-moving SaaS company that offers a dynamic working environment with a collaborative ...

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Saas Implementation Consulting information

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How much do saas implementation consulting jobs pay per year?

As of Jun 22, 2026, the average yearly pay for saas implementation consulting in the United States is $112,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What is the difference between Saas Implementation Consulting vs SaaS Support Specialist?

AspectSaaS Implementation ConsultingSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsCustomer service and technical support certifications
Work EnvironmentProject-based, consulting firms, client sitesHelp desks, call centers, remote support
Employer & IndustryConsulting firms, SaaS providers, enterprise clientsSaaS companies, tech support centers
Search & Comparison IntentUnderstanding consulting roles, project scopeTechnical support, troubleshooting

While SaaS Implementation Consulting focuses on deploying and configuring SaaS solutions for clients, SaaS Support Specialists handle ongoing technical support and troubleshooting. Both roles require technical knowledge, but consulting emphasizes project management and client interaction, whereas support centers on customer service and issue resolution.

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Saas Implementation Consulting jobs near you
Infographic showing various Saas Implementation Consulting job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 65% Physical, 6% Hybrid, and 29% Remote job distribution, with an average salary of $112,972 per year, or $54.3 per hour.
Director of Consulting & Implementation

Director of Consulting & Implementation

Kryterion Inc

Phoenix, AZ • Remote

Full-time

Posted 20 days ago

Job description

Salary:

Director of Consulting and Implementation (REMOTE)

Overview

The Director of Consulting and Implementation will lead the strategy, execution, and growth of Kryterions implementation and consulting services organization, playing a critical role in delivering exceptional client experiences and long-term customer success. This leader will drive successful customer onboarding, program launches, and ongoing optimization initiatives for clients delivering high-stakes exams, certification programs, and credentialing services worldwide.

In this leadership role, you will oversee a team of project managers, implementation specialists, consultants, and training professionals while partnering closely with Sales, Product, Customer Support, and other cross-functional teams to deliver measurable business outcomes, accelerate client value realization, and strengthen customer partnerships. The ideal candidate combines strategic leadership with operational excellence, a customer-first mindset, and a passion for building scalable service delivery organizations that drive growth, retention, and client satisfaction.


Key Responsibilities

  • Define and execute the Consulting and Implementation vision aligned with company growth goals
  • Build scalable service offerings (implementation, integration, training, consulting)
  • Drive utilization, margin, and revenue targets for services
  • Oversee end-to-end implementation of certification programs, including:
    • Platform configuration (exam setup, candidate workflows, reporting)
    • Integrations such as SSO and API
    • Data migration and validation projects
  • Ensure on-time, on-budget delivery of complex, multi-phase deployments
  • Act as executive sponsor for key projects
  • Lead, mentor, and scale a team of Implementation Managers, Consultants, Project managers, Trainers
  • Establish performance metrics, career paths, and training programs
  • Foster a high-performance, customer-centric culture
  • Partner with Sales on scoping, SOW development
  • Collaborate with Product and Sales to influence roadmap based on client needs
  • Align with Account Management for smooth transition from implementation to adoption
  • Work with Support to ensure post-launch stability and issue resolution
  • Develop standardized processes, templates, and playbooks for:
    • Certification program launches
    • Candidate experience optimization
  • Track and report on KPIs:
    • Time-to-launch
    • Customer satisfaction for assigned projects
    • Utilization and billable rates
    • Project margin and revenue
  • Leading the consultants, serve as a subject matter expert in certification and credentialing best practices, advising clients on:
    • Exam security and integrity
    • Program design and scalability
    • Regulatory or compliance considerations
  • Represent the company at industry events, webinars, and client workshops upon request


Qualifications

Required

  • 5+ years of experience in SaaS Professional Services, Consulting, or Implementation
  • 2+ years in a leadership role managing delivery teams running complex, multi-phase implementations
  • Previous resource planning and delivery governance
  • Risk and issue management expertise
  • Ability to translate business needs into technical and service solutions
  • Proven success delivering complex SaaS implementations (enterprise-level clients preferred)
  • Strong understanding of integrations (APIs, SSO, LMS/CRM ecosystems)
  • Demonstrated ability to manage P&L, utilization, and services revenue


Preferred

  • Experience with exam delivery platforms, online proctoring, or credential management systems
  • Familiarity with standards in certification (e.g., psychometrics, exam security)
  • Background in industries such as education, workforce certification, or compliance training