The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
Quick apply
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
Quick apply
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · Remote
$96K - $220K/yr
Transmission Routing/Siting Permitting Lead- Texas ( Dallas, Houston, Austin, San Antonio ... Lead and manage multiple large-scale studies, project teams, and oversee project planning. * Serve ...
Quick apply
Dallas, TX · Remote
$96K - $220K/yr
Transmission Routing/Siting Permitting Lead- Texas ( Dallas, Houston, Austin, San Antonio ... Lead and manage multiple large-scale studies, project teams, and oversee project planning. * Serve ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
$20 - $25.50/hr
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
$20 - $25.50/hr
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
$20 - $25.50/hr
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Dallas, TX · On-site
$20 - $25.50/hr
Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts. * Follows route assignments throughout the day and completes all documentation when checking ...
Richardson, TX · On-site
$71K - $94K/yr
Manage the development of alternative routes for proposed electric transmission lines, impacts analyses, and documentation for project compliance with applicable federal and/or state regulations.
Richardson, TX · On-site
$71K - $94K/yr
Manage the development of alternative routes for proposed electric transmission lines, impacts analyses, and documentation for project compliance with applicable federal and/or state regulations.
Manage environmental studies, permitting, and regulatory compliance in accordance with NEPA and ... Experience with routing studies, public involvement, and agency coordination. * Excellent written ...
Manage environmental studies, permitting, and regulatory compliance in accordance with NEPA and ... Experience with routing studies, public involvement, and agency coordination. * Excellent written ...
Dallas, TX · On-site
$97K - $125K/yr
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy) * Routing ...
Dallas, TX · On-site
$97K - $125K/yr
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy) * Routing ...
Garland, TX · On-site
$18.50 - $23.75/hr
Responsibilities Route Operations & Inventory Management Execute assigned service routes and maintain scheduled replenishment cadence across customer locations.Restock vending machines with the ...
New
Garland, TX · On-site
$18.50 - $23.75/hr
Responsibilities Route Operations & Inventory Management Execute assigned service routes and maintain scheduled replenishment cadence across customer locations.Restock vending machines with the ...
New
Dallas, TX · On-site
$97K - $125K/yr
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy) * Routing ...
Dallas, TX · On-site
$97K - $125K/yr
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy) * Routing ...
Irving, TX · On-site
$200 - $300/wk
You'll run the same route, in the same community, on the same schedule, every night -- with the independence to manage your own time once you know the route. What You'll Do * Run a consistent nightly ...
New
Quick apply
Irving, TX · On-site
$200 - $300/wk
You'll run the same route, in the same community, on the same schedule, every night -- with the independence to manage your own time once you know the route. What You'll Do * Run a consistent nightly ...
New
As Course Marshalls at Fair Park, you will play a vital role in the event's success by directing participants along the 1-mile and 2.5-mile routes, managing water stations, and providing ...
As Course Marshalls at Fair Park, you will play a vital role in the event's success by directing participants along the 1-mile and 2.5-mile routes, managing water stations, and providing ...
Dallas, TX · On-site
The role requires strong expertise in Cisco Nexus switching and routing, enterprise firewall management (Fortinet FortiGate and Palo Alto), and hybrid connectivity solutions including Azure ...
Dallas, TX · On-site
The role requires strong expertise in Cisco Nexus switching and routing, enterprise firewall management (Fortinet FortiGate and Palo Alto), and hybrid connectivity solutions including Azure ...
Farmers Branch, TX · On-site
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
Farmers Branch, TX · On-site
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
$65K - $81K/yr
Direct fleet, transportation, routing, or delivery management experience * Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality ...
$22.1K - $29.6K
9% of jobs
$29.6K - $37.1K
15% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$37.1K - $44.6K
17% of jobs
The median wage is $47.1K / yr.
$44.6K - $52K
27% of jobs
$56.6K is the 75th percentile. Wages above this are outliers.
$52K - $59.5K
12% of jobs
$59.5K - $67K
8% of jobs
$67K - $74.5K
4% of jobs
$74.5K - $82K
3% of jobs
$82K - $89.5K
2% of jobs
$89.5K - $97K
2% of jobs
$97K - $104.5K
1% of jobs
$22.1K
$53.6K
$104.5K
| Aspect | Routing Manager | Logistics Coordinator |
|---|---|---|
| Required Credentials | Typically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like APICS or CSCP are common | Often requires a high school diploma or associate degree; certifications like Certified Logistics Associate (CLA) are beneficial |
| Work Environment | Manages routing operations, often in a warehouse, distribution center, or transportation department | Coordinates shipments, schedules deliveries, and communicates with carriers, usually in an office setting |
| Employer & Industry Usage | Used in transportation, supply chain, and distribution companies | Common in logistics, shipping, and supply chain industries |
The Routing Manager focuses on planning and optimizing delivery routes and managing transportation teams, while the Logistics Coordinator handles shipment scheduling, carrier communication, and coordination tasks. Both roles are essential in supply chain operations but differ in scope and responsibilities.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
6.8
Based on 97 frontline employees who took The Breakroom Quiz
23rd of 68 rated caterers
Other Forms of Compensation: Yearly Bonus Opportunity & Company Car
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
The Customer Service Manager (CSM) is responsible for delivering exceptional customer service while managing client accounts and supporting route operations. This role oversees route drivers, conducts customer site visits, resolves service issues, and helps drive customer satisfaction, retention, and account growth.
The ideal candidate is customer-focused, organized, and proactive, with strong communication skills and the ability to build lasting client relationships in a fast-paced environment.
Key Responsibilities:
• Responsible for site visits and client retention.
• Assist branches with grand openings.
• Ensure we are compliant with local and national account standards; review corporate compliance reporting
• Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.)
• Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan).
• Coordinate efforts to improve customer retention and client experience at the point of sale.
• Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue.
• Drive compliance to merchandising standards.
• Assess performance by location through audit reports (Quarterly District Evaluations).
• When needed, perform the job functions of the Route Driver position, including driving a company vehicle over an established route to deliver products, render services by stocking and maintaining vending and related equipment.
Key Qualifications & Attributes:
• Demonstrated customer service experience is essential, with a genuine passion for delivering exceptional support and building strong client relationships.
• Proven experience managing teams of approximately 5–10 associates is highly desirable.
• Experience overseeing 20–50 client accounts is a strong plus.
• Ability to effectively manage daily responsibilities while remaining flexible and adaptable in a fast-paced environment with changing priorities.
• A natural inclination to be “of service” to others, with a positive, solutions-oriented mindset.
• Strong communication skills, with the ability to articulate ideas clearly and professionally.
• Demonstrated success working collaboratively in a team environment.
• Solid working knowledge of Microsoft Office programs (Outlook, Word, Excel).
Education & Experience:
• A bachelor’s degree is preferred; a two-year degree or an equivalent combination of education and experience will be considered.
• 3–4 years of customer service experience preferred, or a minimum of 2 years of related experience.
• Route management, retail, merchandising, and/or food & beverage experience are strongly preferred.
Additional Requirements:
• Valid Non-CDL Class C driver’s license (unless otherwise required by state) with a good driving record.
• Minimum of 3 years of driving experience required.
• Ability to operate or learn material handling equipment (e.g., box trucks, handcarts), particularly in the absence of a delivery driver.
• Must be able to travel to client sites as needed.
• Must be able to lift to 50 lbs. on a consistent basis.
• Demonstrated commitment to delivering world-class service to clients and customers.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1547656
Canteen
Leticia Pinon