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Route Service Representative Jobs in Georgia (NOW HIRING)

Unifirst

Route Coverage Specialist - UniFirst

Atlanta, GA

$18.25 - $23.50/hr

In this role, you'll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure ...

UniFirst

Route Coverage Specialist - UniFirst

Atlanta, GA · On-site

$18.25 - $23.50/hr

In this role, you'll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure ...

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Route Service Representative information

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$8

$17

$24

How much do route service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for route service representative in Georgia is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.90 per hour, depending on experience, location, and employer.

What is a route service representative?

Route service representatives are professionals who manage and deliver products or services to customers along a designated route. Their primary duties often include delivering goods, restocking inventory, collecting payments, and ensuring customer satisfaction. They may work in industries such as uniform rental, vending, or food delivery. In addition to driving and delivery, they are often responsible for building and maintaining strong relationships with their clients, troubleshooting issues, and promoting additional products or services. This role requires good organizational and customer service skills, as well as a clean driving record.

What are the key skills and qualifications needed to thrive as a route service representative, and why are they important?

To thrive as a Route Service Representative, you need strong organizational skills, a valid driver’s license, and a basic understanding of inventory management. Familiarity with handheld scanners, route optimization software, and company-specific delivery systems is typically required. Excellent communication, customer service, and problem-solving abilities help build client relationships and handle unexpected issues during routes. These skills ensure efficient, accurate deliveries and high levels of customer satisfaction, which are essential for business success.

What are some common challenges faced by route service representatives and how can they be managed?

Route Service Representatives often face challenges such as tight schedules, traffic delays, and maintaining high-quality customer service across multiple stops. Managing these challenges typically involves strong organizational skills, effective time management, and clear communication with both customers and team members. Many companies provide tools and training to help representatives optimize their routes and address customer concerns proactively. Building good relationships with clients and being adaptable to changing situations are key to success in this role.

What is the difference between Route Service Representative vs Delivery Driver?

AspectRoute Service RepresentativeDelivery Driver
Required CredentialsHigh school diploma, valid driver’s license, sometimes CDLHigh school diploma, valid driver’s license, sometimes CDL
Work EnvironmentCustomer sites, company vehicles, route-basedOn-road, customer locations, route-based
Employer & Industry UsageDistribution, service companies, beverage, and food industriesLogistics, courier, retail, food delivery

Both roles involve driving and customer interaction, often within the same industries. However, a Route Service Representative typically focuses on maintaining client accounts, delivering products, and providing service support, while a Delivery Driver primarily concentrates on transporting goods from warehouses to customers. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How to become a route service representative?

To become a route service representative, candidates typically need a high school diploma or equivalent and a valid driver's license. Prior experience in customer service, delivery, or driving can be beneficial, and some employers may require knowledge of route planning and basic maintenance skills. Training is often provided on the job to familiarize new employees with company procedures and safety protocols.

What are popular job titles related to Route Service Representative jobs in GA?

For Route Service Representative jobs in GA, the most frequently searched job titles are:

Route Service Representative jobs near you
Infographic showing various Route Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Route Coverage Specialist - UniFirst

Unifirst

Atlanta, GA

$18.25 - $23.50/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

UniFirst rating

6.7

Company rating: 6.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management

Job description

At UniFirst, we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety.

What Your Role Entails:

  • Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service.
  • Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards
  • Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication.
  • Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty.
  • Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle.
  • Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company.
  • Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships.
  • Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market.

Core Competencies:

  • Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs.
  • Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you’ll play a crucial role in ensuring customer satisfaction.
  • Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success.

Why You’ll Enjoy This Role:

  • Variety: Every day brings new routes and new experiences, ensuring no two days are alike.
  • Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules.
  • Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability.

What You Bring to UniFirst:

  • Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation.
  • DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
  • Educational Requirements: High school diploma, GED, or military service required.
  • Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
  • Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
  • Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency.
  • Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

  • Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
  • Work-Life Balance: Monday-Friday day shift schedule.
  • Career Development: Continuous training and growth opportunities.
  • Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Join UniFirst for a Rewarding Career

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you!

About UniFirst

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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