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Route Account Manager Jobs (NOW HIRING)

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... helping to route service requests, manage priorities, and maintain SLA alignment. Key ...

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

Account Manager - 2JData (Managed IT Services) ***** This position is in office ***** Jupiter, FL ... helping to route service requests, manage priorities, and maintain SLA alignment. Key ...

Rent-A-Center

Account Manager

Fountain, CO · On-site

Account Manager If you're looking for a career with unmatched earning potential you've come to the ... Complete assigned routes for deliveries, pickups, and account follow-ups * Deliver white-glove ...

2 J DATA

Account Manager

Jupiter, FL · Hybrid

$17 - $22/hr

... helping to route service requests, manage priorities, and maintain SLA alignment. Key ... Track account performance against revenue and margin targets Phone Dispatch & Service Coordination

SERVE YOU RX

Account Manager

Milwaukee, WI · Remote

As an Account Manager you will use your skills and experience to support the day-to-day operations ... routing necessary reports, tracking timely request completion, and internal routing of benefit ...

Rent-A-Center

Account Manager

Muskegon, MI · On-site

$14.45 - $17/hr

Account Manager Position Ready to do your best work? Interested in a minimum starting hourly rate ... Complete assigned routes for deliveries, pickups, and account follow-ups * Deliver white-glove ...

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Route Account Manager information

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$29.5K

$65.8K

$106K

How much do route account manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for route account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Route Account Manager, and why are they important?

To thrive as a Route Account Manager, you need strong organizational skills, sales acumen, and knowledge of inventory management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with CRM software, route optimization tools, and mobile inventory systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you manage client accounts and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, optimizing routes, and achieving sales and service goals.

What are some common challenges Route Account Managers face when managing multiple client accounts across different territories?

Route Account Managers often juggle the demands of multiple clients, each with unique needs and expectations. Coordinating schedules, addressing urgent requests, and maintaining strong relationships across various territories can be challenging, especially when travel or logistics are involved. Successful Route Account Managers excel by staying organized, communicating proactively, and leveraging route planning tools to ensure timely deliveries and consistent service. They also work closely with internal teams, such as sales and operations, to resolve issues quickly and keep client satisfaction high.

What does a Route Account Manager do?

A Route Account Manager is responsible for managing relationships with clients or customers along a designated delivery or service route. Their duties often include delivering products or services, addressing customer concerns, ensuring accounts are up-to-date, and seeking opportunities to expand business with existing clients. They play a key role in maintaining customer satisfaction, resolving issues promptly, and coordinating with internal teams to meet customer needs. Route Account Managers typically work in industries like beverage distribution, logistics, or waste management. Their work helps ensure smooth operations and strong client relationships.
More about Route Account Manager jobs
What cities are hiring for Route Account Manager jobs? Cities with the most Route Account Manager job openings:
What states have the most Route Account Manager jobs? States with the most job openings for Route Account Manager jobs include:
What job categories do people searching Route Account Manager jobs look for? The top searched job categories for Route Account Manager jobs are:
Route Account Manager jobs near you
Infographic showing various Route Account Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, and 9% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager

2 J DATA

Jupiter, FL • Hybrid

$17 - $22/hr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Account Manager – 2JData (Managed IT Services)

***** This position is in office *****
Jupiter, FL | Full-Time
About 2JData

2JData is a high-performance Managed Service Provider delivering enterprise-grade IT, cybersecurity, cloud, and compliance solutions to small and mid-sized businesses. We focus on measurable business value, white-glove service, and long-term strategic partnerships with our clients.
We are seeking a client-focused, results-driven Account Manager who thrives on building relationships, increasing client satisfaction, and serving as the central communication hub between our clients and service teams.
Position Overview
The Account Manager serves as the primary point of contact for clients, ensuring an exceptional customer experience while driving revenue growth, retention, and service adoption.
This role also functions as the front-line communication and dispatch coordinator, helping to route service requests, manage priorities, and maintain SLA alignment.
Key Responsibilities
Client Relationship Management

  • Own and manage relationships for a portfolio of MSP clients
  • Conduct regular business reviews (QBRs / vCIO meetings)
  • Ensure clients are aligned with best practice IT and cybersecurity roadmaps
  • Act as the client advocate internally within 2JData
Revenue Growth & Retention

  • Identify upsell and cross-sell opportunities (security, cloud, backup, compliance, hardware, licensing)
  • Maintain high client retention and satisfaction scores
  • Assist in contract renewals and service expansions
  • Track account performance against revenue and margin targets
Phone Dispatch & Service Coordination

  • Serve as the primary inbound call handler for client service requests
  • Create, categorize, and prioritize service tickets in the PSA system
  • Dispatch tickets to the appropriate technical resources based on:
    • SLA
    • Priority
    • Skillset
    • Client impact
  • Monitor ticket queues to ensure response and resolution targets are met
  • Communicate status updates to clients in a timely and professional manner
  • Schedule onsite and remote service appointments
  • Coordinate emergency and after-hours escalations when required
  • Ensure accurate documentation of client requests and call notes
Client Experience & Communication

  • Provide white-glove customer service on every interaction
  • Translate technical updates into business-friendly language
  • Proactively follow up on open issues and projects
  • Identify service trends and recurring issues affecting client satisfaction
Strategic Planning

  • Help clients budget and plan for future IT initiatives
  • Align technology solutions to business outcomes
  • Present proposals, quotes, and solution roadmaps
Technical & Industry Familiarity (Preferred)
  • Experience in a Managed IT Services (MSP) environment
  • PSA / ticketing systems (Autotask, Kaseya, ConnectWise, or similar)
  • Microsoft 365 and cloud environments
  • Cybersecurity solutions (MFA, EDR, backups, compliance)
  • Understanding of network and endpoint support workflows
Management & Professional Skills
  • Strong phone presence and communication skills
  • Exceptional customer service mindset
  • Ability to multitask and manage competing priorities
  • Highly organized and process-driven
  • KPI and SLA focused
  • Team collaboration mindset
Success Metrics
  • Client retention rate
  • Monthly recurring revenue (MRR) growth
  • CSAT score
  • SLA response & resolution performance
  • Ticket routing accuracy and efficiency
  • Agreement renewals & expansions
Compensation & Benefits
  • Competitive base salary + performance incentives
  • Health benefit options
  • Paid time off
  • Career growth within a rapidly scaling MSP
  • Ongoing training & certification support
Why Join 2JData?
  • High-impact, client-facing role
  • Central position in the daily service operation
  • Work with a fast-growing, process-driven MSP
  • Direct collaboration with leadership and Tech teams
Ideal Candidate
You are a relationship builder, problem solver, and master of communication who can balance client success, service coordination, and revenue growth in a fast-paced MSP environment.