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Route Account Manager Jobs in Utah (NOW HIRING)

Account Manager

West Valley City, UT · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...

Account Manager

Cedar City, UT

$13.01 - $15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...

Account Manager

West Valley City, UT

$17 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups Deliver white-glove customer service in ...

Account Manager

Cedar City, UT · On-site

$13.01 - $15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups · Deliver white-glove customer service in ...

Account Manager

Cedar City, UT · On-site

$13.01 - $15.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...

Account Manager

West Valley City, UT · On-site

$17 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... routes for deliveries, pickups, and account follow-ups • Deliver white-glove customer service in ...

Client Management * Day to day contact * First respondent to client requests Employee Management ... Schedule daily routes and add new jobs in proper order The above statements are intended to ...

Client Management * Day to day contact * First respondent to client requests Employee Management ... Schedule daily routes and add new jobs in proper order The above statements are intended to ...

Customer Success Manager

Lehi, UT · On-site

$180K/yr

  • Medical

  • Retirement

  • PTO

... account profitability, and growth opportunities while helping merchants maximize the value of Route ... Manage the full customer lifecycle, including onboarding, adoption, renewals, retention, and ...

Retail Account Manager (RAM) - NRS & Retail Services

Provo, UT · On-site

$31K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... account management. In this role, you will: * Drive NRS Product Sales: Prospect, pitch, and close ...

Retail Account Manager (RAM) - NRS & Retail Services

Orem, UT · On-site

$31K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you won't just manage a route-you will be a growth partner for small businesses. You ... account management. In this role, you will: * Drive NRS Product Sales: Prospect, pitch, and close ...

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Showing results 1-20

Route Account Manager information

What does a route account manager do?

A Route Account Manager is responsible for managing relationships with clients or customers along a designated delivery or service route. Their duties often include delivering products or services, addressing customer concerns, ensuring accounts are up-to-date, and seeking opportunities to expand business with existing clients. They play a key role in maintaining customer satisfaction, resolving issues promptly, and coordinating with internal teams to meet customer needs. Route Account Managers typically work in industries like beverage distribution, logistics, or waste management. Their work helps ensure smooth operations and strong client relationships.

What are the key skills and qualifications needed to thrive as a route account manager?

To thrive as a Route Account Manager, you need strong organizational skills, sales acumen, and knowledge of inventory management, often supported by a relevant degree or experience in logistics or customer service. Familiarity with CRM software, route optimization tools, and mobile inventory systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you manage client accounts and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, optimizing routes, and achieving sales and service goals.

What are some common challenges route account managers face when managing multiple client accounts across different territories?

Route Account Managers often juggle the demands of multiple clients, each with unique needs and expectations. Coordinating schedules, addressing urgent requests, and maintaining strong relationships across various territories can be challenging, especially when travel or logistics are involved. Successful Route Account Managers excel by staying organized, communicating proactively, and leveraging route planning tools to ensure timely deliveries and consistent service. They also work closely with internal teams, such as sales and operations, to resolve issues quickly and keep client satisfaction high.

How much does a Route Account Manager get paid?

A Route Account Manager typically earns between $40,000 and $70,000 annually, depending on experience, location, and the company. Many roles include performance bonuses and benefits, with some positions offering additional compensation for sales or customer retention achievements.

What are popular job titles related to Route Account Manager jobs in Utah?

For Route Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Route Account Manager jobs in Utah look for?

The top searched job categories for Route Account Manager jobs in Utah are:

What cities in Utah are hiring for Route Account Manager jobs?

Cities in Utah with the most Route Account Manager job openings:

Infographic showing various Route Account Manager job openings in Utah as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Account Manager

NutriCost Fulfillment LLC

Springville, UT

$24 - $28/hr

Full-time

Re-posted 12 days ago


Job description

Account Manager — 3PL Fulfillment

About the Role
We're looking for an Account Manager to serve as the primary point of contact for a portfolio of e-commerce and DTC brand clients using our fulfillment services. You'll own the client relationship end to end — from onboarding through daily operations, issue resolution, billing accuracy, and account growth. This role sits at the intersection of client success and warehouse operations, so you need to be equally comfortable in a client QBR and on the warehouse floor tracing a mis-picked order.

What You'll Do

Client Relationship Management

  • Serve as the day-to-day owner for an assigned portfolio of 3PL clients, managing all communication, escalations, and expectations
  • Lead recurring client check-ins and quarterly business reviews covering SLA performance, order volume trends, storage utilization, and upcoming promotions or launches
  • Onboard new clients: coordinate WMS setup, SKU builds, receiving expectations, packaging specs, and carrier/shipping configurations
  • Act as the client's advocate internally while protecting operational feasibility — translate client needs into executable warehouse instructions and push back constructively when requests aren't operationally sound

Operational Coordination

  • Monitor daily order flow, SLA pacing, and backlog for your accounts; flag risks early and coordinate with warehouse leadership on prioritization
  • Manage inbound receiving coordination: ASNs, appointment scheduling, discrepancy resolution, and lot/expiration tracking where applicable
  • Own resolution of shipment exceptions — lost packages, carrier claims, mis-ships, damages, and inventory discrepancies — through to root cause
  • Coordinate special projects such as kitting, relabeling, FBA prep, retail/B2B routing compliance, and inventory transfers between facilities

Billing & Account Health

  • Review and validate monthly client invoices: storage fees, pick/pack charges, postage markup, and project billing — ensuring accuracy before they go out
  • Track account profitability signals and surface pricing or scope issues to leadership
  • Identify growth opportunities within existing accounts (new channels, new SKUs, additional services) and support renewal and rate discussions

Reporting & Continuous Improvement

  • Deliver regular performance reporting: order accuracy, on-time ship rate, dock-to-stock time, inventory accuracy, and claims
  • Contribute to process documentation and SOP improvements based on recurring client issues
  • Partner with operations on WMS logic improvements, packaging optimization, and cost-reduction initiatives that benefit your accounts

What We're Looking For
  • 2–5 years of experience in account management, fulfillment operations, logistics coordination, or e-commerce operations. 3PL experience preferred
  • Working knowledge of WMS platforms and order management flows; comfortable pulling and analyzing CSV exports
  • Strong Excel/Google Sheets skills — you can build a pivot table, reconcile an invoice, and spot a data anomaly without being asked
  • Understanding of parcel carriers (FedEx, UPS, USPS) including service levels, rate structures, and the claims process
  • Excellent written and verbal communication; you can deliver bad news to a client with a plan attached
  • High ownership mentality — you close loops, follow up without reminders, and treat client problems as your problems
  • Ability to work on-site and spend time on the warehouse floor as needed
  • Willingness to learn

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