Support Services Engineer
Alton, MO · Hybrid
Work on a rota basis to ensure 24/7 cover, however, majority of shifts are office hours (Mon - Fri 9:00 to 17:30). The ideal Support Services Engineer willhave: * Previous1st Line Engineer experience
Alton, MO · Hybrid
Work on a rota basis to ensure 24/7 cover, however, majority of shifts are office hours (Mon - Fri 9:00 to 17:30). The ideal Support Services Engineer willhave: * Previous1st Line Engineer experience
Alton, MO · Hybrid
Work on a rota basis to ensure 24/7 cover, however, majority of shifts are office hours (Mon - Fri 9:00 to 17:30). The ideal Support Services Engineer willhave: * Previous1st Line Engineer experience
Saint Louis, MO · On-site
... engineering. Need to be able to find a problem card AND interpret it. Description: As an Engineer 2 you will be responsible for using your technical knowledge of professional concepts to solve ...
Saint Louis, MO · On-site
... engineering. Need to be able to find a problem card AND interpret it. Description: As an Engineer 2 you will be responsible for using your technical knowledge of professional concepts to solve ...
Lake Forest, CA · On-site
$99K - $214K/yr
We work on more than 75 leading industrial automation and engineering products. Our focus, passion ... rota. In this role you will: * Provide timely and effective response to incidents to minimize the ...
Lake Forest, CA · On-site
$99K - $214K/yr
We work on more than 75 leading industrial automation and engineering products. Our focus, passion ... rota. In this role you will: * Provide timely and effective response to incidents to minimize the ...
... engineering, systems integration, in-service and fleet engineering with cybersecurity ... Typical locations are Yokosuka Japan, Rota Spain, Bahrain, or Pearl Harbor. Planned trips are 2-3 ...
... engineering, systems integration, in-service and fleet engineering with cybersecurity ... Typical locations are Yokosuka Japan, Rota Spain, Bahrain, or Pearl Harbor. Planned trips are 2-3 ...
Clearwater, FL · On-site
$75K - $80K/yr
... desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high ... an on-call Rota to satisfy all product ranges supported. • Drive continuous improvement ...
Clearwater, FL · On-site
$75K - $80K/yr
... desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high ... an on-call Rota to satisfy all product ranges supported. • Drive continuous improvement ...
Lake Forest, CA · Hybrid
$99K - $214K/yr
We work on more than 75 leading industrial automation and engineering products. Our focus, passion ... rota. In this role you will: * Provide timely and effective response to incidents to minimize the ...
Lake Forest, CA · Hybrid
$99K - $214K/yr
We work on more than 75 leading industrial automation and engineering products. Our focus, passion ... rota. In this role you will: * Provide timely and effective response to incidents to minimize the ...
Supporting out of hour alarms from mobile sites through On-Call rota cover. What we're looking for; Essential: * A proven engineering background within the Electrical and Mechanical industry with a ...
Supporting out of hour alarms from mobile sites through On-Call rota cover. What we're looking for; Essential: * A proven engineering background within the Electrical and Mechanical industry with a ...
Boston, MA · On-site
The Technical Services Engineer II is responsible for the availability, performance, and security ... Participate in a 24x7 oncall rota as required. Required Experience and Skills: * Experience : 5+ ...
Boston, MA · On-site
The Technical Services Engineer II is responsible for the availability, performance, and security ... Participate in a 24x7 oncall rota as required. Required Experience and Skills: * Experience : 5+ ...
Hartford, CT · On-site
... engineering services are operated maintained and constantly upgraded as technology advances ... on call rota set and achieved challenging short medium- and long-term goals which exceeded the ...
Hartford, CT · On-site
... engineering services are operated maintained and constantly upgraded as technology advances ... on call rota set and achieved challenging short medium- and long-term goals which exceeded the ...
$126K - $166K/yr
Join the engineering out-of-hours on-call rota (typically once every 3-4 weeks) once suitably skilled and appropriately trained. * Support incident investigation and resolution, contributing to root ...
$126K - $166K/yr
Join the engineering out-of-hours on-call rota (typically once every 3-4 weeks) once suitably skilled and appropriately trained. * Support incident investigation and resolution, contributing to root ...
$80K - $90K/yr
... transport engineering & field maintenance Testing and turn-up of optical services DWDM ... Provide OOH on-call cover as required by agreed on-call rota. * Provide the client GSD with regular ...
$80K - $90K/yr
... transport engineering & field maintenance Testing and turn-up of optical services DWDM ... Provide OOH on-call cover as required by agreed on-call rota. * Provide the client GSD with regular ...
The Technical Services Engineer I is assists senior IT staff in maintaining the availability ... Participate in a 24x7 oncall rota as required. Required Experience and Skills: * Experience : 3+ ...
The Technical Services Engineer I is assists senior IT staff in maintaining the availability ... Participate in a 24x7 oncall rota as required. Required Experience and Skills: * Experience : 3+ ...
Denver, CO · On-site
$126K - $166K/yr
Join the engineering out-of-hours on-call rota (typically once every 3-4 weeks) once suitably skilled and appropriately trained. * Support incident investigation and resolution, contributing to root ...
Denver, CO · On-site
$126K - $166K/yr
Join the engineering out-of-hours on-call rota (typically once every 3-4 weeks) once suitably skilled and appropriately trained. * Support incident investigation and resolution, contributing to root ...
... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... an on-call Rota to satisfy all product ranges supported. • Drive continuous improvement ...
New
... engineers, and scheduling/dispatch teams. • Ensure timely resolution of incidents, service ... an on-call Rota to satisfy all product ranges supported. • Drive continuous improvement ...
New
Birmingham, AL · On-site
Relevant electro-mechanical or power engineering qualifications are essential for this role * A ... Prior experience working within a shift rota environment, with a clear understanding of the demands ...
Birmingham, AL · On-site
Relevant electro-mechanical or power engineering qualifications are essential for this role * A ... Prior experience working within a shift rota environment, with a clear understanding of the demands ...
$103K - $143K/yr
... Rota, partner with Cloud Ops (Cloud Engineering Level 2 support). Assign and prioritize work across projects and operational queues; provide escalation support and mentoring. * Service ownership ...
$103K - $143K/yr
... Rota, partner with Cloud Ops (Cloud Engineering Level 2 support). Assign and prioritize work across projects and operational queues; provide escalation support and mentoring. * Service ownership ...
... engineering, systems integration, in-service and fleet engineering with cybersecurity ... Typical locations are Yokosuka Japan, Rota Spain, Bahrain, or Pearl Harbor. Planned trips are 2-3 ...
... engineering, systems integration, in-service and fleet engineering with cybersecurity ... Typical locations are Yokosuka Japan, Rota Spain, Bahrain, or Pearl Harbor. Planned trips are 2-3 ...
Kent, WA · On-site
Participate in a periodic call-out rota providing 24/7 coverage for one week at a time. What we're ... Understanding of SOP's and GMP Engineering systems. What's next? Apply today, so we can make a ...
Kent, WA · On-site
Participate in a periodic call-out rota providing 24/7 coverage for one week at a time. What we're ... Understanding of SOP's and GMP Engineering systems. What's next? Apply today, so we can make a ...
House, NM · Hybrid
$94K - $129K/yr
You will also be required to be a point of escalation for Operations issues, both within and out of hours (when on call), supported by an established engineering rota. Please be advised that this ...
House, NM · Hybrid
$94K - $129K/yr
You will also be required to be a point of escalation for Operations issues, both within and out of hours (when on call), supported by an established engineering rota. Please be advised that this ...
Reading, PA · On-site
Participate in a periodic call-out rota providing 24/7 coverage for one week at a time. What we're ... Understanding of SOP's and GMP Engineering systems. What's next? Apply today, so we can make a ...
Reading, PA · On-site
Participate in a periodic call-out rota providing 24/7 coverage for one week at a time. What we're ... Understanding of SOP's and GMP Engineering systems. What's next? Apply today, so we can make a ...
$12.98 - $17.02
9% of jobs
$20.16 is the 25th percentile. Wages below this are outliers.
$17.02 - $21.07
21% of jobs
$21.07 - $25.11
12% of jobs
The median wage is $29.15 / hr.
$25.11 - $29.15
9% of jobs
$29.15 - $33.19
13% of jobs
$36.52 is the 75th percentile. Wages above this are outliers.
$33.19 - $37.24
15% of jobs
$37.24 - $41.28
9% of jobs
$41.28 - $45.32
3% of jobs
$45.32 - $49.37
3% of jobs
$49.37 - $53.41
4% of jobs
$53.41 - $57.45
3% of jobs
$12
$31
$57
| Aspect | Rota Engineering | Maintenance Engineering |
|---|---|---|
| Required Credentials | Engineering degree, technical certifications | Engineering or technical degree, certifications often similar |
| Work Environment | Shift-based, operational facilities | Facility, plant, or equipment maintenance |
| Employer & Industry Usage | Manufacturing, oil & gas, power plants | Manufacturing, utilities, industrial sectors |
| Common Search & Comparison | Yes | Yes |
Rota Engineering focuses on managing shift schedules and operational staffing in industrial settings, ensuring continuous plant operation. Maintenance Engineering involves maintaining and repairing equipment to prevent downtime. Both roles require similar technical credentials and are common in manufacturing and energy sectors, but they differ in daily responsibilities and focus areas.

Full-time
Medical, Retirement
Posted 9 days ago
EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES | About the role
We are looking for a personable and confident Support Engineer to join our24x7Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the highest level of customer service, whilst providing technical support for our portfolio of network security products.
This is an excellent opportunity for you to develop a career in Cyber Security with a structured 2-year course, to support your success in the team and the role.
Our benefits include:
2-year Network Security Training Academy
Salary increases on successful completion of exams
24 days holiday plus Bank holidays, increasing with service
10% company Bonus scheme
Hybrid Working- Work from home 4 out of 5 days a week
Ongoing learning and development
Health care scheme
5% Matched pension scheme
Beer fridge Friday and quarterly social events
Cycle to work scheme
Free parking
Enhanced maternity and paternity leave and more...
QUALIFICATIONS AND EXPERIENCE | About you
AstheSupport Services Engineer, you will:
Respond to technical problems logged by customers via both telephone and e-mail.
Resolve technical problems and cases related to security products or escalate to 2nd line engineers asappropriate.
Create customer technical environments in our lab and recreate problems.
Clearly and concisely input and manage support work, in our case system.
Manage the hardware replacement process, working to strict deadlines.
Become certified andmaintaincertification on our security products (primarily firewalls) through our in-house training courses and self-learning.
Work on a rota basis to ensure 24/7 cover, however, majority of shifts are office hours (Mon - Fri 9:00 to 17:30).
The idealSupport Services Engineer willhave:
Previous1st Line Engineer experience
Networking related certification (CCNA, CompTIA,N+, etc.)or IT/ Cyber Securityrelated degree.
Strong customer serviceskills andexcellent written and verbalcommunication
The ability to work as part of a team and proactively manage workload to meet deadlines
A keen interest in continues development and be proactive in gaining andmaintainingcertifications
WHO ARE EXCLUSIVE NETWORKS? | Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.