Ron Marhofer Jobs (NOW HIRING)

Are you a top-tier diagnostic expert looking for a shop that respects your expertise, keeps your bays full, and rewards your precision? At Ron Marhofer Chevrolet, we know that elite talent is the backbone of a successful service department. We are seeking a high-performing General Motors A-Level Certified Master Technician to join our state-of-the-art facility in Stow. If you are ready to maximize your flat-rate hours in a high-volume shop backed by an unyielding commitment to technician support, your new bay is waiting.

As a premier Guest-Facing organization, we eliminate the friction between the front counter and the shop floor. We focus on transparency, digital workflow efficiency, and maintaining a steady stream of complex internal, warranty, and customer-pay work so you can flag hours consistently without the usual bottlenecks.

• Premium Flat Rate Compensation: Top-of-market flat-rate tracking, with lucrative production bonuses for high-efficiency turn times.
• Continuous GM & ASE Paid Training: We fully fund your ongoing factory certifications, EV training modules, and specialized courses to keep you at the absolute cutting edge of automotive technology.
• Modern Facility & Equipment: Work in a clean, well-lit, and well-ventilated shop equipped with the latest GM diagnostic software (GDS2/MDI2), programming tools, and advanced alignment systems.
• PTO From Day 1: Your time off matters. Paid Time Off begins accruing immediately upon your first day on the job so you can maintain a healthy work-life balance.
• Full Benefits Eligibility: Comprehensive health, dental, and vision insurance packages, along with retirement planning options, are available to you after 90 days.
• Paid Uniforms: We provide and professionally launder your uniforms so you always look the part without the personal hassle.

• Diagnose, masterfully troubleshoot, and repair complex vehicle systems, including internal engine failures, advanced electrical, transmissions (including heavy line), drivability issues, and ADAS safety systems.
• Utilize GM factory scan tools and advanced diagnostic equipment to accurately determine root causes of failure.
• Perform high-quality, efficient warranty and customer-pay repairs strictly adhering to General Motors factory specifications and safety protocols.
• Conduct detailed digital multi-point inspections and collaborate closely with Service Advisors to provide clear, transparent explanations for our guests.
• Mentor and provide technical guidance to entry-level and C-level technicians, fostering an environment of continuous shop development.

• Experience: Minimum of 4–5+ years of dedicated experience as a flat-rate dealership technician, with a proven track record of high efficiency and low comebacks.
• Certifications: Current General Motors (GM) Training Certifications (Master Certified preferred) and a strong portfolio of current ASE certifications.
• Tools: Must possess a comprehensive set of master-level professional hand tools, diagnostic equipment, and secure tool storage.
• Skills: Expert-level proficiency in reading wiring diagrams, executing complex electrical diagnostics, and utilizing modern flash programming modules.
• Requirements: A valid driver's license with a clean, insurable driving record.

Operating five premier locations across North East Ohio, we are a family-owned organization centered on employee development, high retention, and an exceptional guest experience. We treat our technicians like the professionals they are, ensuring you have the leadership support, parts depth, and steady volume you need to build a prosperous, lifelong career.

Ready to step into a better shop culture and maximize your earning potential? Apply today to join the elite service team at Ron Marhofer Chevrolet!

Qualifications & Requirements

• Experience: Minimum of 5 years in professional automotive repair (preferred).
• Certifications:
  • ASE Certification (Required).
  • Manufacturer Certification (Required).
  • Maintain ASE Certification in the following areas:
    • A1: Engine Repair

A2: Automatic Transmission/Transaxle

A3: Manual Drive Train & Axles

A4: Suspension & Steering

A5: Brakes

A6: Electrical/Electronic Systems

A7: Heating & Air Conditioning

AB: Engine Performance

• A9: Light Vehicle Diesel Engines

• Valid driver's license with acceptable driving record (must qualify for company insurance).
• Ability to operate a wide variety of vehicles, including manual and automatic transmissions.
• Strong organizational, problem-solving, and communication skills.
• Commitment to customer satisfaction and teamwork.

Competency

• Leadership: Ability to mentor, guide, and influence shop team members.
• Technical Expertise: Advanced diagnostic and repair skills across all major systems.
• Customer Focus: Dedicated to delivering an exceptional service experience.
• Adaptability: Ability to thrive in a fast-paced and evolving work environment.