Robotic Process Automation Program Manager Jobs (NOW HIRING)

Koniag IT Systems, LLC a Koniag Government Services company, is seeking an AI/RPA Solutions Architect with a TS/SCI security clearance to support KITS and our government customer at Langley Air Force Base, Hampton, VA. 

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The AI/RPA Solutions Architect is a critical technical leadership position responsible for designing, prototyping, and transitioning artificial intelligence and robotic process automation solutions that deliver measurable mission value across Air Combat Command. This role requires deep technical expertise in AI/ML technologies, hands-on development capabilities, and the ability to translate complex operational requirements into scalable, secure, and compliant solutions across multiple classification levels.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

Two specialized positions ensure parallel development pipelines:

• (NIPRNet/SIPRnet/AFSCI Architect) will provide on-site AI/RPA technical advisory, solution development, and user-driven innovation facilitation.
• Designs, prototypes, transitions AI and RPA workflows and tools in support of ACC/A589 mission requirements; provides dedicated on-site technical advisory and user-driven innovation support; ensures alignment with ACC data governance and security policies across classified environments.
• Focuses on unclassified and Controlled Unclassified Information (CUI) solutions, classified solutions operating in Secret (SIPRNet) and Top Secret (AFSCI) environments, addressing intelligence, operational planning, and mission-critical applications requiring higher levels of security and compartmentalization.
• Will enable rapid prototyping, broader user access, and cross-organizational knowledge sharing.
• This architect will develop solutions that can be widely deployed, tested, and refined before potential classification upgrades.

Position Differentiation:

NIPRNet vs. SIPRNet/AFSCI NIPRNet Solutions Architect:

Focus Areas:

• Unclassified and CUI solutions with broad ACC enterprise applicability
• Administrative automation, logistics optimization, training tools, knowledge management
• Solutions that can be widely shared, demonstrated, and refined with large user base
• Prototypes that may serve as proof-of-concept for classified variants
• Classified solutions for intelligence, operational planning, and mission-critical applications
• ISR operations support, targeting, mission planning, intelligence analysis
• Solutions requiring Secret or Top Secret classification due to data sensitivity
• Compartmented solutions for AFSCI environments with strict access controls

Typical Use Cases:

• Automated report generation from unclassified data sources
• Natural language querying of logistics and maintenance databases
• Training content generation and personalization
• Administrative workflow automation (leave requests, travel processing, etc.)
• Knowledge base intelligent search and Q&A systems
• Intelligence report summarization and pattern analysis
• Threat assessment and predictive analytics
• Operational planning optimization and decision support
• Targeting data processing and validation
• Classified sensor data analysis and fusion

Environment:

• Primary work on NIPRNet systems
• Office environment at JBLE with standard IT access
• Travel to ACC wings for training, demonstrations, and user engagement
• Collaboration with broader DAF and joint community
• Primary work in SCIFs and secure facilities at JBLE
• Regular access to SIPRNet and AFSCI systems
• On-site work at ISR Wings in classified spaces
• Limited telework (classified work must be performed in approved facilities)

Clearance: 

• TS/SCI required (for access to program information and coordination with classified teams), but day-to-day work primarily unclassified.

Essential Job Functions:

AI/RPA Solution Design and Architecture (40%)

Prototype Development:

• Design and develop AI/ML and RPA prototypes addressing operational challenges identified by ACC staff, wings, and directorates
• Translate user requirements and mission needs into technical specifications and solution architectures
• Leverage enterprise-approved AI platforms (e.g., AskSage, GenAI tools) and RPA platforms (e.g., UiPath, Power Automate) to build functional prototypes
• Develop solutions including but not limited to:
• Automation/RPA: Repetitive task elimination, data entry automation, report generation, workflow orchestration
• Decision Support: Predictive analytics, pattern recognition, risk assessment, recommendation engines
• Knowledge Management: Intelligent search, document summarization, question-answering systems, knowledge extraction
• Data Analysis: Trend identification, anomaly detection, natural language querying, visualization automation
• Maintain concurrent development of 3-6 prototypes at various stages of maturity
• Conduct rapid prototyping cycles (4-6 weeks from concept to working demo)
• Ensure solutions are designed for scalability, maintainability, and government sustainment

Technical Architecture:

• Define solution architectures that integrate with existing ACC IT infrastructure, data sources, and security frameworks
• Design data pipelines, API integrations, and middleware components
• Ensure solutions comply with DoD Enterprise DevSecOps Reference Design and cloud-native principles where applicable
• Document technical architectures using standard notation (e.g., UML, C4 model, data flow diagrams)
• Conduct technical feasibility assessments for proposed use cases
• Evaluate and recommend AI/RPA platforms, tools, and technologies based on mission fit, security posture, and total cost of ownership

Classification-Specific Responsibilities:

NIPRNet Architect:

• Focus on solutions that maximize accessibility and collaboration across ACC enterprise
• Develop prototypes that can serve as proof-of-concept for potential classified variants
• Prioritize solutions with broad applicability (training, logistics, administrative automation)
• Design for cross-domain solution (CDS) compatibility where classified variants may be needed

SIPRNet/AFSCI Architect:

• Focus on intelligence, operational planning, and mission-critical applications requiring classification
• Ensure solutions meet Impact Level 5 (IL5) and Impact Level 6 (IL6) security requirements
• Design compartmentalized solutions for AFSCI environments with appropriate access controls
• Prioritize solutions supporting ISR operations, targeting, mission planning, and intelligence analysis

Solution Transition and Deployment (25%)

User Validation and Testing:

• Conduct user acceptance testing (UAT) with operational end-users in realistic mission contexts
• Facilitate iterative refinement based on user feedback and performance metrics
• Validate solution accuracy, reliability, and usability against defined acceptance criteria
• Document test results, user feedback, and lessons learned

Operational Transition:

• Transition successful prototypes to sustained operational use, meeting contractual target of 2+ solutions per quarter
• Develop comprehensive transition packages including:
• Technical documentation (architecture, configuration, dependencies)
• User guides and standard operating procedures (SOPs)
• Training materials and train-the-trainer content
• Troubleshooting guides and FAQs
• Sustainment and maintenance procedures
• Conduct knowledge transfer sessions with government personnel designated as solution owners
• Provide post-transition support (30-60 days) to ensure stable operations and address issues
• Monitor solution performance and user adoption post-transition

Return on Investment (ROI) Documentation:

• Quantify mission value for every transitioned solution using standardized methodology
• Calculate time savings, cost avoidance, productivity gains, quality improvements, and strategic value
• Document ROI with supporting data, user testimonials, and before/after metrics
• Present ROI analysis to stakeholders and leadership for validation
• Maintain portfolio of transitioned solutions with cumulative impact metrics

Quality Assurance:

• Ensure all solutions meet quality standards before transition (security, performance, usability, documentation)
• Conduct security reviews and obtain necessary approvals (A6, CDO, security office)
• Verify compliance with DoD data handling, CUI marking, and classification requirements
• Perform code reviews, vulnerability assessments, and performance testing

Technical Advisory and Consultation (20%)

Stakeholder Engagement:

• Serve as technical advisor to ACC / A589 leadership, directorate chiefs, and wing commanders on AI/RPA capabilities and opportunities
• Participate in technical working groups, governance councils, and planning forums
• Provide expert recommendations on AI/RPA platform selection, integration strategies, and adoption roadmaps
• Assess emerging AI/ML technologies and trends for potential ACC application
• Conduct technology demonstrations and capability briefings for stakeholders

Use Case Identification and Prioritization:

• Collaborate with ACC HQ staff, A589 supported Wings (32 branches), and operational units to identify high-value use cases
• Conduct discovery sessions, process walkthroughs, and pain point analysis
• Evaluate use cases for technical feasibility, ROI potential, security implications, and strategic alignment
• Develop prioritization frameworks considering mission impact, effort, risk, and dependencies
• Maintain backlog of prioritized use cases with documented business cases

Cross-Functional Collaboration:

• Work closely with training, resource management, and user support teams to ensure holistic solution delivery
• Coordinate with security and compliance leads to ensure solutions meet all requirements
• Engage with platform vendors (AskSage, UiPath, Microsoft, etc.) for technical support and capability enhancement
• Collaborate with other MAJCOM AI/RPA teams to share lessons learned and reusable components
• Participate in DAF-wide AI community of practice and knowledge sharing forums

Classified Environment Support:

• Provide on-site technical support in classified A589 facilities (SIPRNet SCIFs, AFSCI spaces)
• Troubleshoot classified solution issues and provide expert guidance
• Conduct in-person workshops and hackathons in classified environments
• Mentor government personnel on AI/RPA development in classified contexts

Innovation and Continuous Improvement (10%)

Process Improvement:

• Identify opportunities to automate internal program processes (e.g., reporting, resource management, quality assurance)
• Develop tools and scripts to improve team productivity and efficiency
• Contribute to program innovation targets (4+ process improvements per quarter)
• Document and share best practices, lessons learned, and reusable code/components

Research and Development:

• Stay current on AI/ML research, emerging technologies, and industry best practices
• Experiment with new A589 AI platforms, frameworks, and techniques
• Prototype innovative solutions that push the boundaries of current capabilities
• Contribute to thought leadership through presentations, white papers, and publications

Hackathon and Innovation Event Support:

• Plan and facilitate quarterly hackathons engaging 25+ participants per event
• Provide technical mentorship to participants during problem-solving sessions
• Evaluate hackathon outputs for potential prototype development
• Foster culture of innovation and experimentation across ACC

Documentation and Knowledge Management (5%)

Technical Documentation:

• Maintain comprehensive documentation for all A589 solutions (architecture, code, configuration, deployment)
• Contribute to living knowledge base with articles, tutorials, and troubleshooting guides
• Develop reusable templates, frameworks, and code libraries
• Document lessons learned and best practices for future reference

Reporting and Metrics:

• Provide regular updates on solution development pipeline status
• Report on prototype progress, transition milestones, and ROI metrics
• Contribute to monthly program reviews and quarterly performance briefs
• Maintain accurate records in project tracking systems (Jira, Azure DevOps, AWS, etc.)

Performance Expectations: 

Quarterly Targets (Minimum)

• Prototypes Developed: 3+ AI/RPA prototypes per quarter
• Solutions Transitioned: 2+ solutions transitioned to operational use per quarter (with documented ROI)
• Use Cases Identified: 10+ new use cases identified and documented per quarter
• Stakeholder Engagement: Participate in 4+ wing visits, technical working groups, or leadership briefings per quarter
• ROI Documentation: 100% of transitio...