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Rn Complex Case Manager Jobs in Rochester, NY (NOW HIRING)

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Rn Complex Case Manager information

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$18

$46

$78

How much do rn complex case manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for rn complex case manager in Rochester, NY is $46.90, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $56.68 per hour, depending on experience, location, and employer.

What is the difference between Rn Complex Case Manager vs Rn Care Coordinator?

AspectRn Complex Case ManagerRn Care Coordinator
CertificationsRN license, case management certification often preferredRN license, case management certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, community healthHospitals, clinics, outpatient settings
Primary FocusManaging complex patient cases, coordinating care plansCoordinating patient care, scheduling, patient education

The main difference is that Rn Complex Case Managers focus on managing complex cases with multiple health issues, requiring advanced care planning and coordination. Rn Care Coordinators primarily handle patient scheduling and basic care coordination. Both roles require RN licensure and often similar certifications, but their responsibilities and work environments differ slightly.

Are RN complex case managers in demand?

RN complex case managers are in high demand due to the growing need for coordinated patient care, especially for individuals with chronic or complex health conditions. They often work in healthcare settings such as hospitals, insurance companies, and community health organizations, requiring strong clinical skills and case management certifications. The role is expected to grow as healthcare systems focus on cost-effective, patient-centered care.

What is an RN complex case manager?

An RN Complex Case Manager is a registered nurse who specializes in coordinating care for patients with complex medical needs. They assess, plan, and facilitate care by working with interdisciplinary teams, patients, and families to ensure optimal health outcomes. Their role often involves managing chronic conditions, coordinating resources, and advocating for patients throughout the healthcare continuum. They help reduce hospital readmissions and improve quality of life by providing personalized support and education.

How does an RN complex case manager typically collaborate with interdisciplinary teams to support patient outcomes?

As an RN Complex Case Manager, you work closely with a variety of professionals, including physicians, social workers, pharmacists, and therapists, to develop and coordinate comprehensive care plans for patients with complex medical needs. Regular interdisciplinary meetings are common, where you discuss patient progress, identify barriers to care, and adjust plans as needed. Effective communication and documentation are essential, as you often serve as the main point of contact between the patient, their family, and the healthcare team. This collaborative approach helps ensure that all aspects of the patient's care are addressed and optimized for the best possible outcomes.

Is being a registered nurse complex case manager worth it?

Being a registered nurse complex case manager can be a rewarding career with competitive salaries and opportunities for specialization. The role involves coordinating patient care, managing cases with complex medical needs, and often requires strong communication and organizational skills. Job satisfaction and advancement potential depend on experience, certifications, and work environment.

What are the key skills and qualifications needed to thrive as an RN complex case manager, and why are they important?

To thrive as an RN Complex Case Manager, you need a valid RN license, strong clinical assessment skills, and experience in case management or care coordination. Familiarity with case management software, electronic health records (EHRs), and relevant certifications like CCM (Certified Case Manager) are often required. Excellent communication, problem-solving abilities, and empathy are crucial for building relationships with patients and collaborating with multidisciplinary teams. These skills ensure effective care planning, improved patient outcomes, and efficient resource utilization for individuals with complex health needs.
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Rn Complex Case Manager jobs near you
Infographic showing various Rn Complex Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $97,551 per year, or $46.9 per hour.

Registered Nurse (RN) Case Manager - Home Care (Full-Time, Days)

Rochester Regional Health

Rochester, NY • On-site

$77K - $103K/yr

Full-time

Re-posted 8 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

SUMMARY
The RN Case Manager is responsible for the delivery of comprehensive nursing care to a set of assigned patients at a specific point in time. This involves the assessment of patient and family needs and the development, implementation and evaluation of an appropriate Plan of Care, making changes in response to changing patient needs. The RN Case Manager identifies appropriate interdisciplinary services needed, coordinates those services and supervises Private Duty Nurses (PDN) as applicable.
STATUS: Full-time
LOCATION: Monroe County East Team -Rochester Regional Health Home Care - Monroe Ave
DEPARTMENT: HHC CHHA EAST MONROE NURSING
SCHEDULE: Monday-Friday, 8:30am-5:00pm
Why Join Our Team?
  • Set your own work schedule to fit your lifestyle and work-life balance
  • Mileage reimbursement + paid drive time between patient visits
  • Shift differentials to reward your flexibility
  • Overtime opportunities for additional earning potential
  • Up to $10,000 in tuition assistance for BSN to MSN advancement
  • Tuition and student loan assistance programs to support your financial goals
  • Comprehensive full benefits package

ATTRIBUTES
  • 1 year of nursing experienced preferred.
  • Prior home health, clinical and direct patient care experience preferred.
  • Ability to work independently.
  • Demonstration of solid interpersonal, organizational and time management skills.
  • Proficient computer skills.
  • Must be able to document clinical notes and assessments within an electronic medical record.
  • Ability to travel to and from required locations as needed to perform the essential responsibilities of the job.

RESPONSIBILITIES
  • Identifies and prioritizes health problems based on assessment
  • Develops or implements an interdisciplinary Plan of Care based on the needs identified during the assessment, with input from the patient (and their caregivers as applicable), in collaboration with the attending physician and other care team members
  • Manages and coordinates patient care, including clinically complex cases, in a manner which ensures the efficient and effective delivery of appropriate services and community supports
  • Exhibits proficiency and accuracy in the completion of comprehensive assessment/documentation, which may include assessments required by payer sources (e.g., Outcome and Assessment Information Set (OASIS), Hospice Item Set (HIS)).
  • Plans, organizes and prioritizes care needs for an assigned caseload of patients to ensure their care needs are met and services are delivered according to plan of care
  • Communicates all changes in patient status and/or service needs to the appropriate care team member and ensures appropriate action is taken in a timely manner
  • Facilitates the development and implementation of patient discharge plans as indicated
  • Documents all patient care and coordinating activities per agency standards

REQUIRED QUALIFICATIONS
  • Diploma or Associate's Degree in Nursing required

PREFFERED QUALIFICATIONS
  • Bachelor's Degree in Nursing preferred
  • 1 year of nursing experienced preferred.
  • Prior home health, clinical and direct patient care experience preferred.

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$77,983.00 - $103,906.00
CITY:
Rochester
POSTAL CODE:
14607
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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