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Rma Jobs in Wisconsin (NOW HIRING)

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA ...

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

RMA Manager Department: Supporting Quality Employment Type: Full Time Location: SMC Description FII USA, Inc. , a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return ...

Foxconn WI

RMA Technician

Mount Pleasant, WI · On-site

RMA Technician Department: Supporting Quality Employment Type: Full Time Location: SMC Reporting To: Aaron Lemkau Description FII USA, Inc., a Foxconn Technology Group Company, seeking an RMA ...

Sanmina

RMA Repair Technician

Pleasant Prairie, WI

RMA Repair Technician Job Purpose: The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process ...

PDS Tech Commercial

RMA Technician

Mount Pleasant, WI

$22 - $26/hr

RMA Technician (All Shifts) Full Time - Direct Hire Racine - Mount Pleasant, WI All shifts open 1st, 2nd, and 3rd shifts Wage range: $22-26/hr We are seeking an RMA Technician that will work as part ...

Foxconn WI

RMA Technician

Mount Pleasant, WI

$22 - $26/hr

The RMA Technician will perform duties such as Automated Optical Inspection, Functional Test and Material Handling as needed. Responsibilities * Monitor and maintain testing station performance

Foxconn WI

RMA Quality Technician

Mount Pleasant, WI · On-site

$17.50 - $23.50/hr

RMA Quality Technician Department: Supporting Quality Employment Type: Full Time Location: SMC Reporting To: Aaron Lemkau Description FII USA, Inc., a Foxconn Technology Group Company, is seeking a ...

Foxconn WI

Inventory Control Associate

Mount Pleasant, WI · On-site

$16.50 - $20.25/hr

Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking ...

Foxconn WI

Inventory Control Lead

Mount Pleasant, WI

$20 - $25/hr

Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking ...

Foxconn WI

Inventory Control Lead

Mount Pleasant, WI · On-site

Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking ...

Foxconn WI

Debug Technician

Mount Pleasant, WI · On-site

Repair RMA return defective circuit boards. * Work closely with Failure Analysis Engineer (FAE) for PCAs troubleshooting and provide root-cause diagnostic feedback. * Hands on soldering skills for ...

Foxconn WI

Debug Technician

Mount Pleasant, WI · On-site

Repair RMA return defective circuit boards. * Work closely with Failure Analysis Engineer (FAE) for PCAs troubleshooting and provide root-cause diagnostic feedback. * Hands on soldering skills for ...

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All JobsRma JobsRma Jobs in Wisconsin

Rma information

See Wisconsin salary details

$13

$31

$57

How much do rma jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for rma in Wisconsin is $31.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $38.32 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What are RMA jobs?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant (RMA), and why are they important?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What are the most commonly searched types of Rma jobs in Wisconsin? The most popular types of Rma jobs in Wisconsin are:
What are popular job titles related to Rma jobs in Wisconsin? For Rma jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Rma jobs in Wisconsin look for? The top searched job categories for Rma jobs in Wisconsin are:
What cities in Wisconsin are hiring for Rma jobs? Cities in Wisconsin with the most Rma job openings:
Rma jobs near you
Infographic showing various Rma job openings in Wisconsin as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,238 per year, or $31.8 per hour.

RMA Manager

Foxconn WI

Mount Pleasant, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking an RMA Manager to oversee return material authorization (RMA) operations and drive efficient processing of returned products within manufacturing and repair operations. Once a part of the team, you will be responsible for a wide variety of tasks within the RMA Department in a production/warehouse environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The RMA Manager will lead RMA processes, manage cross-functional coordination for returned materials, and ensure timely disposition and reporting of defective products while assisting this RMA Department as needed.

Responsibilities
  •  Oversee daily RMA operations including intake, tracking, disposition, and reporting of returned products
  •  Manage RMA workflows to ensure timely processing, accurate documentation, and efficient turnaround times
  •  Collaborate with Repair, Failure Analysis, Quality, and Customer Quality teams to determine root cause and disposition of returned units
  •  Establish and maintain RMA procedures, work instructions, and documentation standards
  •  Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics
  •  Drive continuous improvement initiatives to reduce return rates and improve repair efficiency
  •  Ensure proper system tracking of RMA units within ERP/MES systems for full traceability
  •  Coordinate with warehouse and logistics teams for receiving, handling, and storage of returned materials
  •  Partner with customers and internal stakeholders to provide updates on RMA status and resolution timelines
  •  Support customer escalations related to returned products and ensure timely resolution
  •  Oversee disposition decisions including repair, scrap, return to customer, or replacement
  •  Lead cross-functional problem-solving efforts to address recurring product or process issues
  •  Ensure compliance with quality standards, customer requirements, and internal policies
  •  Train and develop team members on RMA processes, systems, and best practices
  •  Support audit activities related to RMA processes and documentation
  •  Drive reporting and visibility of RMA performance metrics to leadership
  •  Other Duties as assigned 

Qualifications
  •  Bachelor’s Degree in Engineering strongly preferred
  •  5+ years of experience in RMA, repair operations, quality, or manufacturing environment
  •  Experience in electronics manufacturing, PCBA, or repair operations preferred
  •  Strong understanding of RMA processes, failure analysis, and product lifecycle
  •  Experience working with ERP/MES systems for tracking and reporting
  •  Strong analytical and problem-solving skills with a data-driven approach
  •  Excellent communication and leadership skills with the ability to manage cross-functional teams
  •  Ability to manage multiple priorities in a fast-paced production/warehouse environment
  •  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  •  Experience with customer-facing quality or service processes preferred
  •  Ability to stand, walk, and work in a production/warehouse environment and lift up to 25 pounds 

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.