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Rider Support Jobs (NOW HIRING)

Lindy Farms

Thoroughbred Exercise Rider

Somers, CT · On-site

$52K/yr

Thoroughbred Exercise Rider Lindy Farms Lindy Farms is a family-owned and operated farm based in ... The Company is committed to and supports equal employment opportunity and affirmative action to all ...

JBCPlatform

Be Seen First

Operations Shift Supervisor

Foster City, CA · On-site

$36 - $37/hr

In preparation for our commercial launch, we are growing our asynchronous team to support the challenging delivery of traditional customer service with specialized rider support before/after customer ...

Danos

Night Rider

Denver City, TX · On-site

Night Rider As a Night Rider you will be responsible for monitoring, optimizing, and maintaining ... You will ensure peak efficiency and reliability of production equipment, support Health ...

Via

Dispatch Lead

Sarasota, FL

$24 - $27/hr

Deliver exceptional rider and driver support, representing Via values and building trust in every interaction * Leverage your operating and troubleshooting expertise to support other business areas.

Via

Live Operations Coordinator

Sarasota, FL · On-site

$24 - $27/hr

Deliver exceptional rider and driver support, representing Via values and building trust in every interaction * Leverage your operating and troubleshooting expertise to support other business areas.

Via

Live Operations Coordinator

Sarasota, FL

$24 - $27/hr

Deliver exceptional rider and driver support, representing Via values and building trust in every interaction * Leverage your operating and troubleshooting expertise to support other business areas.

Via

Dispatch Lead

Sarasota, FL · On-site

$24 - $27/hr

Deliver exceptional rider and driver support, representing Via values and building trust in every interaction * Leverage your operating and troubleshooting expertise to support other business areas.

Danos, LLC

Night Rider

Denver City, TX · On-site

As a Night Rider you will be responsible for monitoring, optimizing, and maintaining oil and gas ... You will ensure peak efficiency and reliability of production equipment, support Health ...

Danos, LLC

Night Rider

Denver City, TX · On-site

Overview As a Night Rider you will be responsible for monitoring, optimizing, and maintaining oil ... You will ensure peak efficiency and reliability of production equipment, support Health ...

Danos, LLC

Night Rider

Denver City, TX

Overview As a Night Rider you will be responsible for monitoring, optimizing, and maintaining oil ... You will ensure peak efficiency and reliability of production equipment, support Health ...

CycleBar - Overlook

Indoor Cycling Instructor

Portland, OR · On-site

$25 - $35/hr

Rider Support: Arrive at least 30 minutes before class to set up technology, engage with riders, and assist new riders with bike settings for safety and comfort. * Post-Class Community: Remain for 10 ...

Pomponio Ranch

Rider/FEI Groom

Rancho Santa Fe, CA · On-site

Salary: $28-34/hour POSITION OVERVIEW Pomponio Ranch is seeking a Rider/ FEI Groom to support our show jumping program. This is a role designed for someone who can independently ride, manage, and ...

Motional

Senior AV Test Engineer

Las Vegas, NV · On-site

Define and track Service Quality Indicators (SQI) and KPIs related to rider experience and operational efficiency during validation. * Conduct detailed log analysis, support root-cause investigations ...

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Rider Support information

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How much do rider support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for rider support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Rider Support?

A Rider Support is a professional who assists customers, typically in industries like ridesharing, delivery, or cycling, by addressing their inquiries, resolving issues, and ensuring a positive experience. They may handle concerns related to ride bookings, payments, safety, or equipment. Rider Support representatives communicate with users via phone, email, or chat, and often collaborate with other teams to resolve complex problems. Their goal is to provide timely, helpful, and courteous support to riders, ensuring customer satisfaction and loyalty.

What is the difference between Rider Support vs Delivery Driver?

AspectRider SupportDelivery Driver
Required CredentialsValid driver's license, sometimes motorcycle or bike licenseValid driver's license, vehicle registration
Work EnvironmentCustomer service, support centers, or dispatch hubsOn-road, delivery routes, various locations
Employer & Industry UsageFood delivery platforms, courier servicesFood, parcel, or courier delivery services
Common Search & ComparisonRider Support vs Delivery Driver

Rider Support roles focus on assisting riders with technical issues, customer inquiries, and operational support, often working in support centers. Delivery Drivers primarily handle the physical delivery of goods, working on the road. While both roles require a valid driver's license and are part of the delivery industry, Rider Support emphasizes customer service and technical assistance, whereas Delivery Drivers focus on logistics and transportation.

What are some common challenges faced in a Rider Support role, and how can they be effectively managed?

Rider Support professionals often encounter challenges such as handling high volumes of inquiries during peak hours, resolving urgent issues quickly, and communicating with riders who may be frustrated or stressed. Effectively managing these situations involves staying calm under pressure, using active listening skills, and following established protocols to find quick solutions. Collaboration with dispatch, technical teams, and other support staff is essential to ensure that riders’ concerns are addressed efficiently and that service standards are maintained.

What are the key skills and qualifications needed to thrive as a Rider Support specialist, and why are they important?

To thrive as a Rider Support specialist, you need strong customer service skills, problem-solving abilities, and a good understanding of transportation or delivery platforms, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic office applications is typically required. Excellent communication, patience, and the ability to stay calm under pressure are standout soft skills in this role. These skills are crucial for effectively resolving rider issues, ensuring customer satisfaction, and maintaining smooth operations.
More about Rider Support jobs
What states have the most Rider Support jobs? States with the most job openings for Rider Support jobs include:
What job categories do people searching Rider Support jobs look for? The top searched job categories for Rider Support jobs are:
Rider Support jobs near you
Infographic showing various Rider Support job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 5% As Needed, 63% Full Time, and 25% Part Time. Highlights an 100% Physical job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Thoroughbred Exercise Rider

Lindy Farms

Somers, CT • On-site

$52K/yr

Full-time

Posted 18 days ago

Job description

Thoroughbred Exercise Rider
Lindy Farms
Lindy Farms is a family-owned and operated farm based in Somers, CT. For the last 50 years, it has been dedicated to the principles and standards of Thoroughbred and Standardbred horse breeding/training/racing. Lindy Farm is committed to maintaining the highest care, maintenance, and health standards for the farm's horses and facilities.
Position Summaries:
The Thoroughbred Exercise Rider is responsible for executing the trainer's instructions and ensuring training is done to the satisfaction of the trainer.
Your Role:
  • Follow the trainer's instructions to prepare the horses for racing
  • Communicate with trainers, veterinary, and other staff on the horses
  • Maintains reasonable, regular, and punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
  • Adapts to changing duties, as required, based on business needs

Your Skills:
  • Horseback riding experience, racehorse experience preferred
  • Knowledge of horsemanship
  • Multi-tasking abilities
  • Good oral communication and organizational skills
  • Ability to remain calm and professional in a fast-paced work environment.

Requirements:
  • Have a good attitude and participate as a member of the team.
  • Able to work a flexible schedule, including Saturdays and holidays.

Physical Demands:
Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.), most of the workday.
  • Required to exert physical effort in handling objects up to or less than 75 pounds frequently.
  • Required to be exposed to a physical environment that involves dirt, odors, noise, weather extremes, or similar elements.
  • Clarity of vision
  • Must be able to work alone or with a team.
  • Local travel

LF1
Lindy Farms, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.

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