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Revenue Protection Manager Jobs (NOW HIRING)

Xcel Energy

Field Operations Manager

Eau Claire, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review all Revenue Protection investigations. * Manage relationships with outsourced vendors, for ... assigned area, to ensure desired performance levels. Serves as deregulation point of contact as ...

Liberty Latin America Communications, Inc.

PR · On-site

Establish strategies that balance customer experience, revenue protection, and long-term customer ... Manage retention-related budgets, commercial investments, and customer save offers, ensuring ...

Xcel Energy

Field Operations Manager

Minneapolis, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review all Revenue Protection investigations. * Manage relationships with outsourced vendors, for ... assigned area, to ensure desired performance levels. Serves as deregulation point of contact as ...

Baptistjax

Managing, coordinating, and implementing charge capture initiatives and processes to improve revenue management and revenue protection. * Discover the root cause of revenue issues and develop ...

PSI Services LLC

General Manager - Certification

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client relationships, revenue protection and growth • Own client retention and revenue protection ... Management to create strategic account plans, executive sponsorship and consistent business-review ...

Vets Hired

Credit & Collection Specialist

Cypress, CA · On-site

$23 - $30.75/hr

... management, debt collection, and payment reconciliation. The role supports revenue protection by maintaining customer accounts, assigning credit limits, resolving payment issues, monitoring financial ...

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Revenue Protection Manager information

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$35K

$96.5K

$167K

How much do revenue protection manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for revenue protection manager in the United States is $96,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,500.00 per year, depending on experience, location, and employer.

What are some common challenges a revenue protection manager faces when implementing new policies?

Revenue Protection Managers often encounter resistance to change when introducing new policies, especially from operational teams accustomed to established processes. Balancing the need for comprehensive controls with maintaining a positive customer experience can also present challenges. Additionally, staying ahead of evolving fraud tactics and ensuring compliance with regulatory requirements require continuous learning and adaptation. Strong communication and collaboration skills are essential, as these managers work closely with departments such as finance, operations, and customer service to ensure successful policy adoption and minimize revenue leakage.

What are the key skills and qualifications needed to thrive as a revenue protection manager, and why are they important?

To thrive as a Revenue Protection Manager, you need a solid background in finance, risk management, and data analysis, often supported by a degree in business, finance, or a related field. Familiarity with fraud detection software, data analytics platforms, and regulatory compliance systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you identify risks and collaborate with cross-functional teams. These skills are crucial for minimizing losses, ensuring regulatory compliance, and protecting the company's financial interests.

What is the difference between Revenue Protection Manager vs Revenue Assurance Analyst?

AspectRevenue Protection ManagerRevenue Assurance Analyst
CredentialsBachelor's in finance, accounting, or related field; industry certificationsBachelor's in finance, accounting, or related field; industry certifications
Work EnvironmentCorporate, utility, or telecom sectors focusing on revenue loss preventionFinancial or telecom companies analyzing revenue streams and risks
Employer & Industry UsageUtilities, telecom, energy companiesTelecom, utilities, and financial sectors
Search & Comparison IntentUnderstanding roles in revenue loss preventionAnalyzing revenue assurance roles and responsibilities

The Revenue Protection Manager and Revenue Assurance Analyst roles both focus on safeguarding revenue streams within similar industries like telecom and utilities. The manager typically oversees teams and implements strategies, while the analyst conducts detailed data analysis. Both roles require comparable credentials and are used by similar employers, but differ mainly in scope and seniority.

What cities are hiring for Revenue Protection Manager jobs?

Cities with the most Revenue Protection Manager job openings:

What states have the most Revenue Protection Manager jobs?

States with the most job openings for Revenue Protection Manager jobs include:

Revenue Protection Manager jobs near you

Field Operations Manager

Xcel Energy

Eau Claire, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Xcel Energy rating

8.3

Company rating: 8.3 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

20th of 53 rated energy and utility

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.
Position Summary
Responsible to direct the CES Revenue Cycle operations for meter reading, revenue protection and credit and collections for assigned areas. Administers the policies and procedures of Revenue Cycle to assure overall strategies and goal attainment. Accountable for customer satisfaction, as well as safety performance of the work group. Responsible for development of and compliance to company policies, procedures and standards. Manage multiple locations that require extensive driving and travel (territories may extend thousands of square miles). Accountable for adherence to multiple state and federal regulations. Manages per the labor contract, where applicable. Fiscally responsible for area budget. Positions the organization to meet the ever-changing demands of a changing and competitive environment.
Essential Responsibilities
  • Provides leadership, coaching, and support and development opportunities for bargaining and non-bargaining unit employees. Manages large territories requiring extensive travel (districts may extend thousands of square miles). Responsible for hiring, training, disciplines and performance evaluation. Where applicable, interprets and administers the terms and conditions of labor agreement to maintain positive relations with the union; negotiates with union representatives to achieve conflict resolution, investigates, prepares, and testifies during grievances up to and including arbitration. Responsible for resolution of customer requests and inquiries.
  • Interacts with entire Revenue Cycle management team to develop, maintain, and implement Xcel Energy credit policies and cross-functional process to ensure reduction of arrears, write-offs and DSO (Daily Sales Outstanding). Manage implement and coordinate training of Credit policy to other credit units. Interacts with entire Revenue Cycle management team to develop and maintain Revenue Protection programs, policies and guidelines in accordance to regulations, assuring consistency with industry benchmarking. Coordinate customer awareness and training, as well as program implementation. Review all Revenue Protection investigations.
  • Manage relationships with outsourced vendors, for assigned area, to ensure desired performance levels. Serves as deregulation point of contact as deregulation becomes focal point in districts and works with other managers in deregulation implementation.
  • Interacts with entire Revenue Cycle management team to development and implement of policies and procedures, measurements, and evaluations in support of Xcel Energy's commitment to safety.
  • Utilizes demonstrated in-depth knowledge and competency in all related data acquisition applications and technologies. Accountable for accurate and timely data acquisition of energy meters via utilization of human resources and technologies including automation. Evaluates, recommends, develops and implements technologies and applications that ensure the integration of data in timely and accurate manner. Works with Delivery Management to ensure accurate and timely technology training and installations.
  • Develops, implements, and adheres to department business plans and operating budget to support corporate strategies, standards, and goals that meet or exceed customer, shareholder, and employee commitments and requirements.
  • Performs other duties as assigned.

Minimum Requirements
  • College degree or equivalent combination of education and experience required.
  • 5 or more years of related work experience with automated and manual meter reading system, billing system operations, credit and collection procedures/policies.
  • Thorough understanding of PUC and Electric and Gas rate requirements.
  • Basic security management and loss prevention strategies is required.
  • Minimum of 3 years leadership / supervisory experience required with preferred experience in labor agreement negotiations.
  • Detailed knowledge of utility regulatory requirements, budgeting and customer resource systems (i.e., CRS) are required.
  • Demonstrated in-depth knowledge and competency in all related data acquisition applications and technologies.
  • Strong verbal and written communication skills.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Non-Bargaining
The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year
This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave
Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.
Deadline to Apply: 08/19/26
EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)
All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.
ACCESSIBILITY STATEMENT
Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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About Xcel Energy

Sourced by ZipRecruiter

Xcel Energy is a prominent electricity and natural gas service provider serving multiple states in the United States, including Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas, and Wisconsin. Our commitment revolves around delivering essential services to our valued customers. As a trailblazer in the industry, we were the first major US electricity provider with a visionary goal to achieve 100% carbon-free electricity by 2050 and an ambitious 80% reduction in carbon emissions by 2030, based on 2005 levels. Through innovative electric vehicle initiatives, we actively contribute to carbon reduction not only in our electricity generation but also in the transportation sector within the states we operate. Simultaneously, we remain devoted to ensuring cost-effectiveness for our customers by implementing advanced electricity rates and energy efficiency programs.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1909

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