Store Manager
Red Deer, AB · On-site
Increase the store's Average Sales, Closing Ratio and Return on Customer (ROC) while controlling ... Good time management skills and work ethic * The desire to promote an extreme level of excellence ...
Store Manager
Red Deer, AB · On-site
Increase the store's Average Sales, Closing Ratio and Return on Customer (ROC) while controlling ... Good time management skills and work ethic * The desire to promote an extreme level of excellence ...
Manage a portfolio of cross-border personal tax clients from intake through filing, building ... return positions (Form 8833), Form 2555, Form 8621, Form 3520 / 3520-A, T1161 / T1243, Form 8854 ...
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Manage a portfolio of cross-border personal tax clients from intake through filing, building ... return positions (Form 8833), Form 2555, Form 8621, Form 3520 / 3520-A, T1161 / T1243, Form 8854 ...
Investment Analyst
Calgary, AB · On-site +1
Analyze portfolio characteristics, performance, drivers of return, manager investment style and adherence to stated mandates on a quarterly basis * Collect and verify data required for quarterly ...
Investment Analyst
Calgary, AB · On-site +1
Analyze portfolio characteristics, performance, drivers of return, manager investment style and adherence to stated mandates on a quarterly basis * Collect and verify data required for quarterly ...
In this role, you'll manage WCB claims and non-occupational injury cases, support employees through ... Develop, implement, and monitor individual return-to-work and accommodation plans that support ...
In this role, you'll manage WCB claims and non-occupational injury cases, support employees through ... Develop, implement, and monitor individual return-to-work and accommodation plans that support ...
Manager
Lethbridge, AB · On-site
The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be ...
Manager
Lethbridge, AB · On-site
The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Employee Investment Program Earn a guaranteed annual return of 10%, with opportunities for even ... Business Managers are expected to operate with complete transparency, ensure regulatory compliance ...
Manager
Medicine Hat, AB · On-site
The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be ...
Manager
Medicine Hat, AB · On-site
The General Manager is responsible for achieving targeted results in the areas of financial sustainability, customer satisfaction, revenue/sales performance, and financial returns. They will be ...
Territory Manager
Grande Prairie, AB · On-site
CA$25K/yr
Managing Current Customer Base - Managing existing customer business is expected to be a maximum of ... in any return-to-work programs or requirements. o Be fit for duty and physically capable of ...
Territory Manager
Grande Prairie, AB · On-site
CA$25K/yr
Managing Current Customer Base - Managing existing customer business is expected to be a maximum of ... in any return-to-work programs or requirements. o Be fit for duty and physically capable of ...
Provides direct clinical and case management oversight for fitness-for-work (FFW) determinations, return-to-work (RTW) planning, and accommodation case review, ensuring functional language is used in ...
Provides direct clinical and case management oversight for fitness-for-work (FFW) determinations, return-to-work (RTW) planning, and accommodation case review, ensuring functional language is used in ...
Provides direct clinical and case management oversight for fitness-for-work (FFW) determinations, return-to-work (RTW) planning, and accommodation case review, ensuring functional language is used in ...
Provides direct clinical and case management oversight for fitness-for-work (FFW) determinations, return-to-work (RTW) planning, and accommodation case review, ensuring functional language is used in ...
Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching process. * Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...
Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching process. * Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...
Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching process. * Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...
Oversee shipping, receiving, dispatching, and inventory management. * and package dispatching process. * Conduct quality checkups on return pickups and return to the client process. * Create/confirm ...
Operations Manager
Fox Creek, AB · On-site
Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc. * Provides guidance on project management; schedules ...
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Operations Manager
Fox Creek, AB · On-site
Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc. * Provides guidance on project management; schedules ...
Operations Manager
Fox Creek, AB · On-site
Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc. * Provides guidance on project management; schedules ...
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Operations Manager
Fox Creek, AB · On-site
Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc. * Provides guidance on project management; schedules ...
Job Summary The Nurse Case Manager ensures compliance with legal, regulatory and policy ... transfer, return to work, fitness to work, health monitoring assessment (illnesses, chemical ...
Job Summary The Nurse Case Manager ensures compliance with legal, regulatory and policy ... transfer, return to work, fitness to work, health monitoring assessment (illnesses, chemical ...
Job Summary The Nurse Case Manager ensures compliance with legal, regulatory and policy ... transfer, return to work, fitness to work, health monitoring assessment (illnesses, chemical ...
Job Summary The Nurse Case Manager ensures compliance with legal, regulatory and policy ... transfer, return to work, fitness to work, health monitoring assessment (illnesses, chemical ...
Performance management of direct reports. * Provide conflict resolution guidance to employees ... Process returns to customers' accounts in compliance with Sinclair return procedures and terms of ...
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Performance management of direct reports. * Provide conflict resolution guidance to employees ... Process returns to customers' accounts in compliance with Sinclair return procedures and terms of ...
Store Manager
Edmonton, AB · On-site
We are looking for a Store Manager at our Mayfield Common, Edmonton Retail Salon! What You'll Do ... return for. * More Than Just Beauty: You believe beauty is a powerful tool for confidence, self ...
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Store Manager
Edmonton, AB · On-site
We are looking for a Store Manager at our Mayfield Common, Edmonton Retail Salon! What You'll Do ... return for. * More Than Just Beauty: You believe beauty is a powerful tool for confidence, self ...
Returns Manager information
What are some common challenges faced by returns managers and how can they effectively address them?
Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.
What is a returns manager?
Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.
What is the difference between Returns Manager vs Customer Service Representative?
| Returns Manager | Customer Service Representative |
|---|---|
| Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management. | Usually requires strong communication skills, basic computer skills, and customer service experience. |
| Works mainly in retail, e-commerce, or logistics environments managing return processes and policies. | Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat. |
| Focuses on overseeing return operations, policy enforcement, and team management. | Focuses on assisting customers, resolving issues, and providing product or service information. |
While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.
What are the key skills and qualifications needed to thrive as a returns manager?
To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Alberta? The most popular types of Returns jobs in Alberta are:
What job categories do people searching Returns Manager jobs in Alberta look for? The top searched job categories for Returns Manager jobs in Alberta are:
What cities in Alberta are hiring for Returns Manager jobs? Cities in Alberta with the most Returns Manager job openings:
Job description
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achievement goals?
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
- Maintain excellence in store merchandising, detail and customer service
- Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
- Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
- Implement all sales and operations programs
- Schedule staff for optimum coverage levels
- Hold daily trigger talks and sales meetings
- Develop staff through goal setting, coaching and performance evaluations
- Organize and plan promotions and marketing events
- Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
- Promote teamwork within all departments
- Maintain store inventory levels and accuracy
- Control and reporting of Accounts Receivable and Accounts Payable
- Community involvement
- High school diploma or equivalent; post-secondary education an asset
- Minimum 3 years retail sales and/or customer service experience
- 2 or more years retail supervisory or management experience
- Proven track record in sales, customer service, operations and merchandising
- Exceptional interpersonal and communication skills, both verbal and written
- Proven leadership skills
- Highly developed problem solving skills
- Excellent negotiating and closing skills
- Working knowledge of retail systems
- Good time management skills and work ethic
- The desire to promote an extreme level of excellence and pride in customer service and store detail
- Flexibility to work shifts, including evenings and weekends, as required
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com