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Returns Manager Jobs in Alberta (NOW HIRING)

Returns are the last unsolved frontier, and ReturnPro is solving it. We built the first fully ... Build your team from the ground up: recruit and onboard the managers, supervisors, and hourly ...

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

They assess any barriers to a successful and timely return-to-work and engage with stakeholders to ... Disability Case Managers work with a talented and collaborative group of professionals in a dynamic ...

Lead and coordinate aircraft and engine acquisitions, sales, leases, lease returns, and other asset ... Delivery and Closing Management * Coordinate all conditions precedent and transaction closing ...

This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes. Duties ...

Plan and organize teams for the preparation of tax returns and conduct and present tax research ... Ability to manage conflicting demands and priorities * Strong project management and organizational ...

Manager - US Tax

Calgary, AB · Hybrid

CA$84K - CA$140K/yr

  • Life

  • PTO

Currently we are seeking a Manager for our US Tax group. With the continued trend toward ... We provide detailed tax returns and other cross-border tax compliance filings, and assist clients ...

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Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Alberta? The most popular types of Returns jobs in Alberta are:
What job categories do people searching Returns Manager jobs in Alberta look for? The top searched job categories for Returns Manager jobs in Alberta are:
What cities in Alberta are hiring for Returns Manager jobs? Cities in Alberta with the most Returns Manager job openings:
Infographic showing various Returns Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Full-time

Medical, PTO

Re-posted 10 days ago


Job description

Position Scope

We are seeking a Tax Manager to join our finance team in a dynamic and globally focused environment. This role will support tax compliance, tax accounting and tax planning initiatives across multiple jurisdictions with the main focus on Canadian tax matters. The ideal candidate will have strong technical tax expertise, experience working in multinational environments, and the ability to collaborate with cross-functional teams.

The Tax Manager will be a key contributor responsible for many different types of tax matters in this growing company and report into the Tax Director.

Here at NACG we want to be a part of the next step in your employment journey and push your future forward. Our people are what make North American Construction Group an industry leader, its our people that keep the largest fleet of equipment in Western Canada running and it's our people that keep our job sites safe.

What's In It for You?

  • Health and Safety is our #1 priority, and we live it 3-6-5!
  • Market aligned salary & bonus program
  • Comprehensive health benefits coverage and employer paid premiums
  • GRRSP matching program
  • Paid vacation and personal time
  • Tuition reimbursement program and career growth and development
  • Social culture and employee events
  • 1/2 Day Fridays!
Responsibilities

What You'll Be Doing

  • Oversee preparation and filing of Canadian federal and provincial income tax returns and other information returns.
  • Manage Canadian, International and consolidated quarterly and annual tax accounting provisions under US GAAP.
  • Manage international tax compliance, transfer pricing documentation and intercompany transactions reporting.
  • Prepare responses to Canadian federal, provincial, indirect and state tax audits.
  • Provide tax support and guidance to internal stakeholders while assisting with income tax projects and related research initiatives.
  • Manage indirect tax compliance for various jurisdictions.
Qualifications

What Makes You the ONE

  • Bachelor's or higher degree in Accounting, Business or Finance preferred.
  • 5+ years of progressive tax experience.
  • Accounting designation (CPA) in progress or completed preferred. 
  • Completed or enrolled in CPA In-Depth Tax and willingness to complete the program.
  • Experience in public accounting or multinational corporate tax department is an asset.
  • Experience with income tax returns for Canadian corporations and partnerships is required.Working understanding of indirect taxes, sufficient to provide enterprise oversight across risk management, governance, compliance frameworks, and audit processes
  • Exceptional analytical, communication, and organizational skills.
  • Highly detail oriented.
  • Proven ability to manage multiple projects and deadlines.
  • Proficiency with tax and accounting software as well as Excel.
  • Ability to work cooperatively and collaboratively with all levels of employee and management to maximize performance, creativity, problem solving, and results.
Summary

What's Next

After you send us your resume, our Recruitment team will work with the hiring division to determine candidates we'd like to meet with.  Only people who are short-listed will be contacted for an interview. 

If you are chosen to move forward in our hiring process for our Acheson Head Office, you will be scheduled to undergo and successfully pass the following pre-employment testing:

  • Breath Alcohol Test
  • Urine Drug Test
  • Reference and/or Background check including Criminal Record Check
  •  

We know you see tons of job postings every week so thanks for making it this far. If you feel like you would be a great fit for a fast-paced construction and mining company where you will be rewarded on a daily basis, please apply - we promise it's worth it.

Overview

Who is NACG?

 

North American Construction Group (NACG) has served as an industry leader in the heavy construction and mining industries for over 65 years.  In that time, we've proven ourselves as a safe and reliable contractor who can complete projects of any size and scope. We've also taken a number of bold steps forward to broaden our footprint, expanding to mines outside our provincial borders, and providing third-party maintenance services to clients and customers. 

In addition to providing employees with rewarding careers, North American has a whole lot more to offer:

  • Significant Growth -As a company, NACG is rapidly expanding, and has practically doubled in size over the past year alone.
  • Long Term Contracts - With over $1 billion dollars in contracted work booked through 2027, NACG can provide long term employment solutions and numerous opportunities for advancement.
  • Commitment To Safety - With a top tier record for safety performance, NACG is dedicated to ensuring that everyone gets home safe, and constantly strives for a goal zero performance.
  • Market Aligned Compensation - NACG provides compensation packages that are aligned with current market information for all employees.
  • Attractive Benefits Package - With a substantial benefits package provided to all employees, NACG ensures that you are covered for life's many surprises.
  • GRRSP Matching - As you begin your new career, you can also start planning for the future thanks to NACG's GRRSP matching.
  • Safety focused - An exceptional leader in committing to a safe work environment by promoting personal safety amongst employees and continually improving our HSE systems. Everybody gets home safe!

North American Construction Group is committed to providing a diverse and inclusive work environment where every employee feels safe, valued, and respected.  We recognize the talent, perspective, and creative influence that diverse groups of people generate, and we encourage all people to express interest with us especially those from marginalized and underrepresented groups who might hesitate before applying.  If you require accommodation in submitting interest on a role or throughout our interview process, please email us at careers@nacg.ca to ask for assistance.

North American Construction Group acknowledges that we perform work on the Traditional Treaty 6 and 8 Territories, home to the Cree, Dene, Blackfoot, Saulteaux and Nakota Sioux, and the Metis. We encourage members of those and all traditional lands to apply with us. 

Become a member of the North American family today!

Employment Type: FULL_TIME