ZipRecruiter

Log In

1

Returns Coordinator Jobs in Rochester, NY (NOW HIRING)

Caresoft Inc.

HR Coordinator- Recruiting

Rochester, NY · On-site

$28 - $32/hr

Title: HR Coordinator Location: Rochester NY Duration: 12 Months Description: Provides a wide ... Prepares new hire paperwork and tracks return of all enrolment materials and policy signoffs.

Banfield

Part-Time Client Service Coordinator

Webster, NY · On-site

$16.50 - $21.50/hr

... return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS · Live and ... coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a ...

next page

Showing results 1-20

All JobsReturns JobsReturns Coordinator JobsReturns Coordinator Jobs in Rochester, NY

Returns Coordinator information

See Rochester, NY salary details

$10

$23

$43

How much do returns coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for returns coordinator in Rochester, NY is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by a returns coordinator, and how can they be managed effectively?

Returns Coordinators often face challenges such as handling high volumes of product returns, ensuring accurate documentation, and coordinating with multiple departments like customer service, warehouse, and suppliers. Managing these challenges effectively requires strong organizational skills, attention to detail, and clear communication to minimize errors and delays. Familiarity with returns management software and established processes can help streamline operations and improve customer satisfaction.

What is the difference between Returns Coordinator vs Customer Service Representative?

Returns CoordinatorCustomer Service Representative
Handles return processes, manages return policies, and coordinates with logisticsProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return procedures, company policies, and sometimes inventory managementRequires strong communication skills, problem-solving, and product knowledge
Work environment often in warehouses, logistics, or retail settingsTypically in call centers, retail stores, or office environments

The Returns Coordinator focuses specifically on managing product returns and related logistics, while the Customer Service Representative handles a broader range of customer inquiries. Both roles require excellent communication skills, but the Returns Coordinator emphasizes logistics and policy compliance, making it more specialized in return processes.

What is a returns coordinator?

A returns coordinator manages the process of handling product returns and exchanges within a company. They coordinate with customers, warehouses, and shipping providers to ensure returns are processed efficiently and accurately, often using inventory management systems. Strong organizational skills and knowledge of company policies are essential for this role.

What are the key skills and qualifications needed to thrive as a returns coordinator?

To thrive as a Returns Coordinator, you need strong organizational abilities, attention to detail, and a basic understanding of logistics or supply chain processes, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, shipping platforms, and office software such as Excel is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude are essential soft skills in this role. These competencies ensure efficient handling of returns, customer satisfaction, and streamlined operations within the supply chain.
What are the most commonly searched types of Returns jobs in Rochester, NY? The most popular types of Returns jobs in Rochester, NY are:
What job categories do people searching Returns Coordinator jobs in Rochester, NY look for? The top searched job categories for Returns Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Returns Coordinator jobs? Cities near Rochester, NY with the most Returns Coordinator job openings:
Returns Coordinator jobs near you
Infographic showing various Returns Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,878 per year, or $23 per hour.

Warehouse Shipping Coordinator

Regional Truck & Trailer

Henrietta, NY

$20 - $22/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 4 days ago

Job description

Warehouse/Shipping Coordinator

Pay: $20.00 - $22.00 per hour

Job Type: Full-time Benefits: 

  • 401(k) 
  • 401(k) matching 
  • Dental insurance 
  • Disability insurance 
  • Incentive Program
  • Flexible spending account 
  • Health insurance 
  • Life insurance 
  • Vision

Job description: Regional International is looking for a Full Time Warehouse/Shipping Coordinator Warehouse/Shipping Coordinator

Primary Accountability:

  • Unload and check-in all incoming orders (vendor or inter-branch), matching item to packing slip and bringing any order discrepancies to the attention of the Purchasing Manager; appropriately posting items to KARMAK business system and billing any committed parts to customers or repair orders
  • Coordinate all inter-branch orders (both incoming and outgoing)
  • Work with drivers to schedule special deliveries or pick-ups as needed 
  • Coordinate shipping for all outgoing items such as customer orders, parts and core returns, determining appropriate shipping methods for items based on item/package size and weight 
  • Pick orders as needed by the Retail and Internal Parts Specialists, labeling and billing orders appropriately 
  • Check and maintain stock levels and stock incoming items 
  • Ensure all paperwork is routed to the appropriate department for processing, follow-up or filing 
  • Safe operation of motorized warehouse equipment, using established guidelines 
  • Complete all required training within specified time-frame
  • Special projects or other tasks as assigned by Supervisor or other senior leadership Warehouse/Shipping Coordinator 

Qualifications that a candidate MUST possess to gain consideration for this position:

  • Minimum of 6 months general work experience 
  • Valid New York State Driver License 
  • Must be willing to learn and be certified in operating motorized warehouse equipment 
  • Ability to use a personal computer, a general understanding of Microsoft Office software programs, and the ability to learn other database or proprietary software programs as needed 
  • Must have the ability to frequently lift a minimum of 50 pounds without assistance 
  • Must be a team player with a strong sense of commitment to the customer

Warehouse/Shipping Coordinator

  • Must be organized, self-motivated and have good written and verbal communication skills 
  • Must have good judgment, problem solving skills, and adapt to change readily 

8 hour shift Work Location: In person

Apply