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Records Coordinator Jobs in Rochester, NY (NOW HIRING)

Caresoft Inc.

HR Coordinator- Recruiting

Rochester, NY · On-site

$28 - $32/hr

Title: HR Coordinator Location: Rochester NY Duration: 12 Months Description: Provides a wide ... Maintains electronic employee record-keeping system and the HR database of employee records.

Oral Surgery Partners

Patient Coordinator

Rochester, NY · On-site

$25 - $27/hr

Patient Coordinator Practice: Rochester Oral Surgery Location: Rochester, NY Anticipated Schedule ... Maintain and update patient records in the electronic health record (EHR) system. * Coordinate ...

Oral Surgery Partners

Patient Coordinator

Rochester, NY · On-site

$25 - $27/hr

Patient Coordinator Practice: Rochester Oral Surgery Location: Rochester, NY Anticipated Schedule ... Maintain and update patient records in the electronic health record (EHR) system. * Coordinate ...

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Records Coordinator information

See Rochester, NY salary details

$11

$22

$35

How much do records coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for records coordinator in Rochester, NY is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.14 per hour, depending on experience, location, and employer.

What are some common challenges faced by records coordinators and how can they be addressed?

Records Coordinators often encounter challenges such as managing large volumes of documents, ensuring compliance with retention policies, and maintaining the accuracy and security of records. Staying organized and utilizing electronic records management systems can help streamline workflows and minimize errors. Regular training on regulatory requirements and close collaboration with other departments—such as legal, IT, and compliance—also ensures that records are properly maintained and accessible when needed.

What is a records coordinator?

Records Coordinators are professionals responsible for organizing, maintaining, and securing a company’s physical and electronic records. They ensure that documents are accurately filed, easily retrievable, and comply with legal and organizational retention policies. Records Coordinators may also manage records destruction schedules, support audits, and help implement document management systems. Their role is crucial for efficient information management and regulatory compliance within an organization.

What is the difference between Records Coordinator vs Data Entry Clerk?

AspectRecords CoordinatorData Entry Clerk
Required CredentialsHigh school diploma; some roles may prefer certifications in records managementHigh school diploma or equivalent; no specialized certifications typically required
Work EnvironmentOffice settings, healthcare, legal, or corporate environmentsOffice or administrative settings, often in various industries
Employer & Industry UsageUsed in healthcare, legal, government, and corporate sectors for managing recordsCommon across industries for inputting and maintaining data

The main difference is that Records Coordinators manage and organize records, ensuring compliance and accessibility, while Data Entry Clerks focus on inputting data accurately into systems. Records Coordinators typically handle more complex record management tasks, whereas Data Entry Clerks primarily perform data input duties. Both roles are essential in maintaining organizational data integrity but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a records coordinator, and why are they important?

To thrive as a Records Coordinator, you need strong organizational skills, attention to detail, and familiarity with records management principles, often supported by a degree in business administration or a related field. Proficiency in document management systems (DMS), electronic filing software, and sometimes knowledge of compliance frameworks like HIPAA or GDPR is typically required. Excellent communication, discretion, and the ability to multitask are valuable soft skills in this role. These competencies ensure accurate recordkeeping, legal compliance, and efficient retrieval of information essential for organizational operations.
What are the most commonly searched types of Records jobs in Rochester, NY? The most popular types of Records jobs in Rochester, NY are:
What job categories do people searching Records Coordinator jobs in Rochester, NY look for? The top searched job categories for Records Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Records Coordinator jobs? Cities near Rochester, NY with the most Records Coordinator job openings:
Records Coordinator jobs near you
Infographic showing various Records Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,251 per year, or $22.2 per hour.

Service Coordinator

Siewert Equipment, a Division of Cummins-Wagner Co., Inc.

Rochester, NY • On-site

$25 - $32/hr

Full-time

Medical, Life, Retirement

Re-posted 19 days ago

Job description

Join our Team of Employee Owners!
Why work for a company when you can own it?


Siewert Equipment, a Division of Cummins-Wagner, is seeking a Service Coordinator at our Rochester, NY location. Cummins-Wagner Company, Inc. is a 100% Employee Owned company and leader in the distribution of industrial and mechanical equipment.


Job Title: Service Coordinator

Salary Range: $25.00-$32.00 per hour

Department: Roch Service

Location: Rochester, New York

Reports To: Service Manager



Job Overview:


The Service Coordinator fulfills a key role in a dynamic work environment to include service call reception, quotation preparation, service scheduling & support, order entry, warranty coordination, and various other administrative functions. This position requires a motivated professional with a high degree of computer proficiency and administrative skills with the technical aptitude to learn and support many aspects of our Service & Repair business. Essential characteristics include excellent customer service skills, teamwork, attention to detail, and the ability to balance priorities and adapt to changing circumstances.



Our most successful Service Coordinators:

  • Possesses superior communication and organizational skills
  • Exhibit goal-oriented behaviors and time management principles
  • Apply extensive attention to detail to all tasks
  • Exude a customer-focused attitude
  • Have the ability to resolve problems as they arise
  • Possesses proficiency in basic math
  • Possesses mechanical aptitude
  • Experience and proficiency using Windows-based programs
  • Have 5 years of related experience preferred*
  • Experience with mechanical equipment sales preferred*
  • Possess a High School Diploma, or equivalent
  • Must be able to pass background and reference checks, as well as a drug test


Scope of Responsibility

  • Telephone & email reception
  • Preparation of equipment, receipt acknowledgments, and quotations for technical services. Maintain service calendar and assist supervisors with service scheduling
  • Timely preparation of job folders with proper documentation
  • Arrange prepaid hotel accommodations for overnight travel
  • Service order entry, parts purchasing, and related functions
  • Dispatch & collect electronic work tickets to/from field service personnel
  • Preparation of comprehensive inspection and repair reports for service & RSG
  • Invoice & Process service jobs and warranty claims
  • Warranty coordination and claim processing with OEM’s
  • Oversee Planned Service Agreement proposals, renewals, and scheduling
  • Facilitate credit card purchases and submit receipts to corporate accounting
  • Shop Supplies inventory support & replenishment
  • Organized filing of paper and electronic service records
  • Coordinating employee training and maintaining department training and certification records
  • Provide technical telephone support to customers & coworkers (including reasonable after-hours support)
  • Diffusing and resolving customer concerns and complaints
  • Perform all other duties as assigned



Cummins-Wagner Competitive benefits package:

  • Employee Stock Ownership Program
  • Bonus Program
  • Tuition and Certification Fee Assistance
  • 401k Match
  • Flexible Spending Account
  • Comprehensive Health Insurance
  • Life Insurance
  • Short & Long-Term Disability Insurance


Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.