Courtesy Clerk/Grocery Bagger
$12 - $16.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
$12 - $16.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Howell, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Howell, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Swartz Creek, MI · On-site
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Swartz Creek, MI · On-site
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
New Baltimore, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
New Baltimore, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Milan, MI · On-site
$12 - $16.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Milan, MI · On-site
$12 - $16.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Monroe, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Monroe, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Ypsilanti, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Ypsilanti, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Southgate, MI · On-site
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Southgate, MI · On-site
$11 - $14.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Canton, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Canton, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Westland, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Westland, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Flushing, MI · On-site
$10.75 - $14.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Flushing, MI · On-site
$10.75 - $14.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Essexville, MI · On-site
$11.75 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Essexville, MI · On-site
$11.75 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
South Lyon, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
South Lyon, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Ypsilanti, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Ypsilanti, MI · On-site
$11.25 - $15.25/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Troy, MI · On-site
$12 - $16/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Troy, MI · On-site
$12 - $16/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Lambertville, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Lambertville, MI · On-site
$11.50 - $15.50/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Warren, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Warren, MI · On-site
$11.75 - $15.75/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Birmingham, MI · On-site
$12 - $16/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Courtesy Clerk/Grocery Bagger
Birmingham, MI · On-site
$12 - $16/hr
Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...
Return Merchandise Authorization Manager information
What does a Return Merchandise Authorization (RMA) manager do?
A Return Merchandise Authorization (RMA) Manager oversees the process of handling product returns, ensuring that returned goods are received, inspected, and processed according to company policies. They coordinate with customers, warehouses, and manufacturers to authorize returns, issue refunds or replacements, and resolve any issues that arise. The RMA Manager also develops and implements procedures to streamline returns, reduce costs, and improve customer satisfaction. Their role is critical in maintaining inventory accuracy and upholding the company's reputation for customer service.
What are the key skills and qualifications needed to thrive as a Return Merchandise Authorization (RMA) manager?
To thrive as an RMA Manager, you need expertise in returns processing, inventory management, and a solid understanding of warranty policies, often supported by a degree in business or supply chain management. Familiarity with ERP systems, returns management software, and data analysis tools like Excel is typically required. Strong problem-solving, attention to detail, and effective communication skills help manage customer expectations and coordinate cross-functional teams. These skills are crucial for ensuring efficient returns operations, minimizing losses, and maintaining customer satisfaction.
What are some common challenges faced by a Return Merchandise Authorization (RMA) manager, and how can they be addressed?
RMA Managers often encounter challenges such as managing high volumes of returns, ensuring efficient communication between customers, warehouses, and suppliers, and minimizing processing delays. Effective RMA Managers implement clear return policies, leverage software tools for tracking, and maintain strong relationships across departments to facilitate smooth operations. Proactive problem-solving and continuous process improvement are key to reducing errors, preventing bottlenecks, and maintaining customer satisfaction.
What is the difference between Return Merchandise Authorization Manager vs Customer Service Representative?
| Return Merchandise Authorization Manager | Customer Service Representative |
|---|---|
| Focuses on managing return processes, authorizations, and policies | Handles customer inquiries, complaints, and support |
| Requires knowledge of return procedures, inventory, and company policies | Requires strong communication, problem-solving, and product knowledge |
| Typically works in logistics, retail, or manufacturing industries | Works across various industries including retail, telecom, and service sectors |
| Commonly requires customer service experience, organizational skills, and familiarity with return systems | Requires excellent communication skills, patience, and customer service experience |
The Return Merchandise Authorization Manager primarily manages the return process and policies, ensuring smooth operations. In contrast, Customer Service Representatives focus on assisting customers directly with inquiries and issues. While both roles require customer service skills, the manager role involves more process oversight and policy management, often within logistics or retail environments.
What are popular job titles related to Return Merchandise Authorization Manager jobs in Michigan?
For Return Merchandise Authorization Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Return Merchandise Authorization Manager jobs in Michigan look for?
The top searched job categories for Return Merchandise Authorization Manager jobs in Michigan are:
- Seasonal Construction Accounts Receivable
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- Remote Property Management Company Accounts Payable
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- Manager Contract Accounts Payable
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What cities in Michigan are hiring for Return Merchandise Authorization Manager jobs?
Cities in Michigan with the most Return Merchandise Authorization Manager job openings:
$12 - $16.25/hr
Part-time
Re-posted 2 days ago
Kroger rating
6.0
Based on 4,471 frontline employees who took The Breakroom Quiz
61st of 124 rated grocery stores
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
Desired Previous Job Experience
- Retail Experience is preferred but not necessary
We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicant'squalifications and our organizational priorities.
Essential Job Functions:
Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills, collect and pick up trash inside store and parking lot.
Clean all areas inside and outside of store.
Handle and assemble seasonal merchandise.
Understand the store's layout, locate products, and conduct price checks for cashiers.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
Adhere to all food safety regulations and guidelines.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
About Kroger
Sourced by ZipRecruiter
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025
Industry
Supermarkets and grocery stores
Company size
10,000+ Employees
Headquarters location
Cincinnati, OH, US